Vdcloud : Optimise Your Call Centre Performance with the power of CRM

VDCloud is a powerful and intuitive CRM solution designed to transform the management of your call centre. With advanced features such as campaign management, call automation, and omnichannel integration, VDCloud helps businesses improve efficiency, streamline communication, and enhance customer satisfaction.

What are the main features of VDCloud?

Optimised Campaign Management

VDCloud allows you to manage multiple call campaigns simultaneously, with powerful tools to monitor and adjust performance in real-time.

• Multi-Campaigns: Manage several call campaigns in parallel with real-time supervision.
• Automated Calls: Automate your calls to save time and reduce repetitive tasks.
• Progressive Dialling: Optimise call efficiency by automating the dialling process.

Omnichannel Communication Management

With VDCloud, centralise the management of all your communications on a single platform, whether it’s phone calls, SMS, or emails.

• SMS Management: Send and receive text messages directly from the platform.
• Email Management: Centralise and optimise your email exchanges with integrated management tools.
• Call Reception: Efficiently manage incoming calls, ensuring a prompt and professional response to your clients.

Advanced Automation and Reporting

VDCloud offers advanced automation tools and reporting features to boost productivity and track performance in detail.

• Statistics and Reporting: Create detailed reports and monitor performance with real-time statistics.
• Call Recording: Archive and analyse calls to improve service quality.
• APIs and Integrations: Connect VDCloud with your existing systems through robust APIs and available integrations.

Why Choose VDCloud?

Custom Development and Professional Support

VDCloud adapts specifically to your needs with a personalised approach. Benefit from 24/7 technical support provided by a professional and competent team.

• Custom Development: Tailor VDCloud to meet your unique requirements.
• 24/7 Support: Access continuous assistance to ensure optimal use of the platform.

Fast and Secure Implementation

VDCloud’s implementation is fast and secure, with complete setup in just 15 minutes and automatic daily backups to protect your data.

• Setup in 15 Minutes: Quickly deploy VDCloud and start benefiting from it immediately.
• Daily Backups: Protect your critical data with automatic daily backups.

VDCloud is more than just a CRM; it’s a comprehensive solution for managing and optimising your call centre, increasing productivity, and helping you achieve your goals faster. Try VDCloud today and discover how it can transform your business.