Freshsales is a customer relationship management (CRM) software that helps businesses of all sizes manage their sales process, leads and customer interactions. It provides a comprehensive set of tools to help businesses automate and streamline their sales process, manage leads, track customer interactions, and gain insights through reporting and analytics.

Freshsales includes various features such as contact and account management, sales pipeline management, lead scoring, email tracking, and more. Additionally, it can be integrated with other tools such as email, phone and messaging apps, making it a useful and powerful tool for businesses of all sizes.

Freshsales is web- and mobile-accessible cloud software. Collect and track your connections and leads in one spot. It also tracks email and call campaigns, including open and click-through rates, and schedules and logs calls.

Deal management lets users track deals and anticipate sales. The advanced reporting feature includes customisable reports and analytics to analyse sales success and make data-driven decisions. Freshsales' automation function lets customers automate processes like sending follow-up emails or advancing deals to save time and optimise the sales process.

It also integrates with other popular tools such as Google Suite, Slack and Zapier.