ViaContact : Advanced Contact Management for Businesses

ViaContact: in summary
ViaContact is tailored for businesses seeking streamlined communication solutions. This software excels in enhancing customer interactions, making it ideal for customer service teams and sales professionals. Key features include automated workflows, comprehensive contact profiles, and seamless CRM integration.
What are the main features of ViaContact?
Automated Workflows
Improve efficiency with ViaContact's robust automated workflows. These features save time by reducing manual tasks and streamlining communication processes.
- Customisable triggers: Set up specific triggers for message sending based on predefined conditions.
- Task automation: Automatically create tasks based on customer interactions.
- Multi-step actions: Coordinate actions across multiple channels seamlessly.
Comprehensive Contact Profiles
ViaContact provides detailed contact profiles, ensuring you have all necessary information to personalise customer experiences and improve relationship management.
- Unified contact information: Consolidate email, phone, and social media details in one place.
- Interaction history: Access past interactions to maintain a continuous service quality.
- Custom fields: Tailor profiles to include industry-specific data.
Seamless CRM Integration
Boost productivity by integrating ViaContact with your existing CRM systems, ensuring data consistency and reducing duplications.
- Real-time synchronisation: Keep your CRM updated with real-time contact changes.
- Two-way data flow: Ensure data is continuously shared between systems for a holistic view.
- Easy setup: Quickly integrate with popular CRM platforms to start benefiting from expanded capabilities.
Its benefits
ISO 22301






ViaContact: its rates
Standard
Rate
On demand
Clients alternatives to ViaContact

Streamline customer interactions and improve productivity with a powerful contact management software.
See more details See less details
With advanced features like lead tracking, automated workflows, and custom reporting, this software helps businesses stay organised and focused on delivering exceptional customer experiences.
Read our analysis about GenesysBenefits of Genesys
World Leader
To Genesys product page

Streamline your contacts with an all-in-one solution for organising, sharing, and tracking customer data.
See more details See less details
HyperOffice Contact Management enables businesses to manage their contacts efficiently, with features such as custom fields, bulk import/export, and contact history tracking. Collaborate with team members and share contacts securely, all in one place.
Read our analysis about HyperOffice Contact ManagementTo HyperOffice Contact Management product page

Streamline your contact management with advanced syncing capabilities. Never worry about duplicate contacts again.
See more details See less details
PieSync's intelligent contact management software ensures that your contacts are always up-to-date and consistent across all your applications. With advanced syncing capabilities, PieSync eliminates manual data entry and the risk of duplicate contacts. Save time and focus on what matters most - building meaningful relationships with your customers.
Read our analysis about PieSyncTo PieSync product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.