my-NPS is a cutting-edge feedback management tool designed for businesses eager to harness customer insights effectively. Ideal for SMBs and large enterprises, it offers advanced analytics, seamless integration capabilities, and real-time feedback tracking that distinguish it from other solutions.

What are the main features of my-NPS?

Advanced Analytics Tools

my-NPS provides you with comprehensive analytics to deep dive into customer satisfaction metrics. Designed to transform raw data into actionable insights, these tools are ideal for shaping strategy and enhancing customer relationships.

• Easily track and measure Net Promoter Score changes over time
• Utilise in-depth segmentation for targeted feedback analysis
• Visual reporting that simplifies data interpretation and presentation

Seamless Integration Capabilities

Integrate my-NPS with your existing platforms for effortless data flow. This connectivity ensures that no touchpoint is missed and allows you to maintain a unified source of customer insights.

• Effortless CRM and helpdesk integrations
• Simplified API access for custom integration needs
• Automated data syncing across applications

Real-Time Feedback Tracking

Stay ahead by tracking customer sentiments as they happen. my-NPS ensures you’re up-to-date with the latest opinions, enabling proactive response strategies.

• Instant notification for low scores or negative feedback
• Dynamic dashboard for constant updates and monitoring
• Schedule regular feedback collection points to keep insights fresh