Plateforme Taqt : Satisfaction Management and Real-Time Monitoring

Taqt Platform

Optimize customer satisfaction management with our Taqt Platform, a powerful solution designed to centralize, analyze, and enhance the customer experience:

Real-Time Satisfaction Evaluation: View customer feedback on satisfaction in real-time and respond quickly to adjust your services accordingly.

Comprehensive Data Analysis: Access detailed reports to track satisfaction trends, identify areas for improvement, and measure the effectiveness of your cleaning interventions.

Centralized Request Management: Centralize all service requests on the platform for easy tracking. Manage interventions, coordinate actions, and improve your team’s responsiveness.

Optimized Scheduling: Import and manage the schedules of your staff directly on the platform. Create reminders and alerts to ensure smooth management of interventions and effective team coordination.

Smiley Satisfaction Device

Enhance your satisfaction management with the Smiley Satisfaction Device, an intuitive device that allows customers to give feedback on cleanliness in a simple and immediate manner:

Low-Power E-ink Display: Displays the last six cleaning interventions for complete transparency.

Intuitive Evaluation: Three smiley buttons, capacitive or contactless, allow users to quickly evaluate their level of satisfaction.

Automated Staff Check-In: Use NFC or BLE badges to automatically record staff interventions, ensuring precise and efficient tracking.

Together, the Taqt Platform and Smiley Device offer an integrated solution to monitor, analyze, and improve customer satisfaction while optimizing the management of your cleaning services.