Usabilla is an innovative feedback software designed for businesses to gather real-time user insights. Ideal for marketing and product teams, it offers customisable feedback forms, advanced analytics, and seamless integration with other tools, setting it apart in the landscape of user research solutions.

What are the main features of Usabilla?

Collect Actionable Feedback

Usabilla empowers businesses to gather valuable insights from their users through its robust feedback collection capabilities.

• Customisable surveys allow you to tailor questions to specific user segments.
• In-app feedback provides users with an easy-to-use interface for sharing comments directly on your platform.
• Targeted feedback prompts ensure you collect data at crucial points of the user journey.

Analyse User Data Effectively

Transform collected feedback into meaningful data with Usabilla’s sophisticated analytics features.

• Advanced reports and dashboards highlight key trends and patterns in user feedback.
• Sentiment analysis helps identify the mood and opinions expressed in user comments.
• Customisable labels and tags allow for categorisation of feedback for easier analysis.

Integrate Seamlessly with Existing Systems

Usabilla offers seamless integration options, making it easy to incorporate user feedback into your existing workflows.

• API access enables custom integration with a wide range of platforms and tools.
• Native integrations with major CRM and project management software improve efficiency.
• Automated data export ensures feedback is available in the required formats for your team.

Enhance User Satisfaction and Engagement

Improve your product and user experience with Usabilla’s user-centric feedback approach.

• Closed-loop feedback processes enhance user trust by addressing their concerns promptly.
• User-driven innovation informs product development with feature recommendations from your audience.
• Engagement optimisation through feedback helps retain users by understanding their needs better.