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JIRA Service Management : Software that centralises customer relations

JIRA Service Management : Software that centralises customer relations

JIRA Service Management : Software that centralises customer relations

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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JIRA Service Management: in summary

What is Jira Service Desk?

Jira Service Desk is a customer service management software that increases your company's productivity through the rapid resolution of requests.

Based on Atlassian's Jira workflow engine, Jira Service Desk provides a collaborative and flexible platform, a low-cost knowledge base, easy to configure and scale, highly flexible, and with a powerful user experience.

Features of Jira Service Desk

  • Jira Service Desk makes the resolution of customer requests fast and accountable.
  • All the tools you need to strengthen your team.
  • Configure advanced SLA metrics and generate real-time performance reports.
  • Provides a modern and powerful user experience.
  • Helps your customers help themselves with a smart, self-service knowledge base.
  • Intuitive customer portal requires no training.
  • Real-time reporting.
  • Centralises customer relations.
JIRA Service Management - Video 1
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JIRA Service Management: its rates

standard

Rate

On demand

Clients alternatives to JIRA Service Management

Service Hub

Innovative Solution for Customer Service Excellence

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Pricing on request

A comprehensive Customer Service platform, offering ticketing, live chat, and knowledge base capabilities.

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Service Hub stands out as a cutting-edge Customer Service software, providing businesses with a unified solution to handle service requests efficiently. It combines ticketing systems, live chat tools, and a comprehensive knowledge base, facilitating seamless interactions between businesses and their customers. It aids in streamlining support operations, ensuring quick and effective responses to enquiries, thereby improving overall customer satisfaction and loyalty.

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Help Scout

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4.4
Based on +200 reviews
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Paid version from US$15.00 /month

Improve customer experience with efficient support software that offers automation, ticket management, and self-service options.

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Streamline your support process with Help Scout's automation features, including workflows and saved replies. Manage your tickets with ease and empower your customers with self-service options such as knowledge base articles and chatbots.

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Hiver

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4.7
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
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Efficiently manage tasks with this software's intuitive interface and powerful tools. Streamline teamwork and boost productivity with ease.

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With this task management software, you can easily assign and track tasks, set deadlines, and collaborate seamlessly with your team. Its user-friendly interface and advanced features make it the perfect solution for businesses of all sizes.

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Benefits of Hiver

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Customer reviews about JIRA Service Management

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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