Vivocha : Enhance Customer Interaction with Live Engagement
Vivocha: in summary
What are the main features of Vivocha?
Web Real-Time Communication
With Vivocha, businesses can leverage web real-time communication to connect with customers instantly, enhancing interaction and support quality.
- Integrate with websites and apps seamlessly
- Offer real-time audio and video chats
- Customise interactions based on user data
Proactive Customer Engagement
Vivocha's proactive customer engagement tools allow businesses to reach out to customers at the right moment, improving conversion rates and user satisfaction.
- Trigger chats based on customer behaviour
- Personalise messages to enhance relevance
- Use auto-invitations for timely interaction
Advanced Co-Browsing
Experience seamless advanced co-browsing with Vivocha, enabling customer service agents to effectively assist users in real-time by navigating through web pages.
- Guide users without screen sharing
- Highlight elements on the customer's screen
- Maintain privacy with data masking features
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Vivocha - Vivocha-screenshot-4 Vivocha: its rates
standard
Rate
On demand
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