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Alternatives to Zoho Desk

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4.6
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

In today's diverse and ever-evolving digital marketplace, businesses are in constant search of tools that not only streamline customer service operations but also enhance customer satisfaction and retention. Zoho Desk has carved a niche for itself as a proficient ticketing system that aids in managing customer interactions. However, for organisations looking for alternatives that better align with their specific requirements or budget constraints, exploring other options becomes imperative. This introductory text aims to pave the way for a practical list of the best substitutes to Zoho Desk. Each alternative software listed has been carefully selected to ensure that it provides a robust solution for handling customer service and support, offering a gamut of features to cater to the varied needs of businesses.

Service Hub

Innovative Solution for Customer Service Excellence

No user review
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Pricing on request

Consider using Service Hub as a superior option to Zoho Desk.

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Service Hub offers a comprehensive set of features and functionalities that streamline customer service operations without the limitations experienced with Zoho Desk. With Service Hub, you can efficiently manage customer support tickets, automate repetitive tasks, and gain valuable insights through advanced analytics tools.

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Help Scout

Customer support software

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4.4
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
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Paid version from US$15.00 /month

Consider using Help Scout as an alternative to Zoho Desk.

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Help Scout offers a user-friendly interface, robust ticketing system, and seamless integration with various platforms. It provides detailed reporting and analytics tools to track customer interactions effectively. Additionally, Help Scout allows for easy collaboration among team members and efficient management of customer queries. With its efficient workflow automation features, Help Scout streamlines customer support processes and ensures timely responses to customer inquiries.

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Hiver

Transform Gmail into a Helpdesk: Efficient & Easy!

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4.7
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
check-circle Free trial
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Pricing on request

Consider Hiver as a powerful alternative to Zoho Desk for seamless email management and collaboration.

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With Hiver, you can streamline your email workflows and enhance team productivity without encountering the limitations often faced when using Zoho Desk. Hiver offers intuitive features and efficient tools to help you efficiently manage your inbox and collaborate with team members, making it a reliable choice for modern businesses.

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Benefits of Hiver

check Email Delegation and Tracking

check Shared Inbox for Team Collaboration

check Enhanced Customer Support and Feedback Management

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Zoho CRM

The Smart and Efficient Solution for your Sales Team

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4.4
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
check-circle Free version
check-circle Free trial
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Paid version from €14.00 /month

Consider using Zoho CRM as a comprehensive solution for managing your customer relationships, instead of Zoho Desk.

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Zoho CRM offers a user-friendly interface, powerful automation tools, and seamless integration with other business applications, making it a versatile choice for streamlining your sales and marketing processes. With features like lead management, contact segmentation, and sales forecasting, Zoho CRM provides all the essential tools you need to effectively manage your customer interactions without the limitations of Zoho Desk.

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Benefits of Zoho CRM

check Streamlines sales: Manage leads, contacts, deals

check Enhances engagement: Personalise customer interactions

check Provides insights: Robust reporting and forecasting

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monday CRM

One Place to Manage Your Entire CRM Sales Pipeline

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4.7
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from €12.00 /month

Introducing monday sales CRM, a powerful tool to streamline your sales process and boost productivity.

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With monday sales CRM, you can easily manage leads, track interactions, and generate reports with ease. This software offers a user-friendly interface and robust features to enhance your sales efforts without the limitations experienced with Zoho Desk.

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Benefits of monday CRM

check Quick Setup and Fast Adoption

check Advanced Automation of Repetitive Tasks

check Customizable to Fit Any Business Need

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Commerce Cloud

Accelerate Your Ecommerce Growth

No user review
close-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from €25.00 /month

Consider Commerce Cloud as a robust solution for your e-commerce needs, especially if you are currently using Zoho Desk.

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Commerce Cloud offers a user-friendly interface, seamless integration with various platforms, and advanced analytics capabilities, without the limitations often experienced with Zoho Desk. Make the switch to Commerce Cloud for a more efficient and effective e-commerce experience.

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Contact mail

Webmecanik Pipeline - CRM

A free CRM tool : Webmecanik Pipeline

No user review
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Paid version from €20.00 /month

Considering CRM options for your business? Look no further than Webmecanik Pipeline - CRM to streamline your customer relationship management processes.

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Webmecanik Pipeline - CRM offers a user-friendly interface and robust features to help you effectively manage your customer interactions and sales processes. Whether you're a small business or a large enterprise, Webmecanik Pipeline - CRM provides the tools you need to drive revenue and enhance customer relationships, without the complexity often associated with Zoho Desk.

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Benefits of Webmecanik Pipeline - CRM

check free

check Easy to use

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SKU Science

Sales forecasting & performance monitoring

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4.6
Based on 55 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
check-circle Free trial
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Paid version from €295.00 /month

Consider using SKU Science as a viable option in place of Zoho Desk.

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SKU Science offers a user-friendly interface, advanced features, and efficient performance, without experiencing the limitations often encountered with Zoho Desk. Upgrade to SKU Science for a more seamless and effective software experience.

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Benefits of SKU Science

check Free trial and no credit card required

check Optimized forecasts for each item

check The solution is so simple that it is used in 74 countries

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Gainsight

Customer Satisfaction Software

No user review
close-circle Free version
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Pricing on request

Consider using Gainsight as a robust alternative to Zoho Desk.

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Gainsight offers advanced features for customer success management without the limitations found in Zoho Desk. With Gainsight, you can efficiently track customer interactions, drive engagement, and analyse data to enhance customer satisfaction and retention.

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Totango

All-in-one Customer OS

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4.2
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Consider using Totango as a sophisticated alternative to Zoho Desk.

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Totango offers advanced features and capabilities for customer success management, without experiencing the limitations often found in Zoho Desk. With Totango, you can benefit from detailed analytics, automated workflow processes, and personalised customer engagement strategies to maximise your customer relationships and drive business growth.

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