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Alternatives to LiveChat

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4.6
Based on +200 reviews
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In search of alternatives to LiveChat? Look no further! Below is a list of recommended tools that can serve as excellent substitutes for LiveChat, offering a variety of features to meet your communication needs.

monday service

AI-powered Easy-to-use Ticketing System for Great Service

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4.6
Based on 180 reviews
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If you're exploring efficient project management solutions, monday service presents a robust alternative to LiveChat. With its user-friendly interface and versatile features, monday service is designed to cater to diverse team needs and empower collaboration across various projects.

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monday service offers a range of functionalities that enhance productivity, including customisable workflows, real-time updates, and seamless communication tools. Its visual project tracking ensures that teams stay aligned on objectives, making it a great fit for organisations looking to streamline their processes while maintaining transparency.

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Freshdesk

Customer experience and service simplified thanks to AI

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4.5
Based on +200 reviews
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Paid version from US$15.00 /month

When it comes to customer support solutions, Freshdesk stands out as a reliable option compared to LiveChat.

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Freshdesk offers a user-friendly interface, robust ticketing system, and efficient automation features that make it a preferred choice for businesses looking to streamline their customer service operations. With Freshdesk, companies can easily manage customer queries, track responses, and enhance overall customer satisfaction.

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Benefits of Freshdesk

check Ergonomic interface available in 20 languages

check Easy-to-use with personalised support

check Secure storage (TRUSTe, GDPR, ISO 27001)

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GoContact

Efficient Contact Centre Solutions for All Businesses

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5.0
Based on 2 reviews
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For individuals and businesses looking to enhance their communication efficiency, GoContact serves as an excellent alternative to LiveChat. This software is designed to streamline the process of managing contacts and facilitating interactions, ensuring users can connect with their networks seamlessly.

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GoContact offers a variety of features tailored to improve user experience, including intuitive contact management, customisable templates for messaging, and robust analytics to track engagement. Its user-friendly interface enables effortless navigation, making it suitable for both beginners and advanced users. With GoContact, organisations can foster better relationships while maintaining a high level of organisation and productivity.

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Hiver

Transform Gmail into a Helpdesk: Efficient & Easy!

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4.6
Based on +200 reviews
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Consider Hiver as a powerful alternative to LiveChat for seamless email management and collaboration.

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With Hiver, you can streamline your email workflows and enhance team productivity without encountering the limitations often faced when using LiveChat. Hiver offers intuitive features and efficient tools to help you efficiently manage your inbox and collaborate with team members, making it a reliable choice for modern businesses.

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Benefits of Hiver

check Email Delegation and Tracking

check Shared Inbox for Team Collaboration

check Enhanced Customer Support and Feedback Management

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Tidio

All in-in-one AI customer servie platform

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4.8
Based on +200 reviews
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Paid version from €29.00 /month

Tidio presents a robust solution for those seeking to enhance their customer communication experience. With its intuitive interface and powerful features, Tidio serves as a commendable alternative to LiveChat, catering to businesses of all sizes looking to streamline their engagement processes.

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Tidio offers a range of functionalities including live chat, chatbot automation, and integrations with various platforms, ensuring a seamless communication flow. Its user-friendly design allows businesses to quickly set up and customise their interactions, making it an ideal choice for those who want to improve customer satisfaction while utilising an effective tool similar to LiveChat.

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Benefits of Tidio

check Ease of use (no-code implementation, visual chatbot builder)

check Sleek design (lightweight, customisable chat widget)

check Powerful AI (resolve most of your tickets without a single click)

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Service Cloud

Customer Service Software to Build Customer Loyalty

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4.4
Based on +200 reviews
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Paid version from €75.00 /month

Consider using Service Cloud as a versatile and efficient solution for your customer service needs.

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Service Cloud offers a user-friendly interface, seamless integration with other platforms, and advanced features to streamline your customer support processes. With Service Cloud, you can easily track customer interactions, resolve issues efficiently, and provide personalised service. Say goodbye to the limitations of LiveChat and embrace the benefits of Service Cloud for a more effective customer service experience.

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Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

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Khoros

The Digital Customer Engagement Platform

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Pricing on request

Consider using Khoros as a viable option to enhance your digital engagement strategies with social media, as compared to LiveChat.

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Khoros offers a comprehensive suite of tools for managing and analysing social media interactions effectively, without the limitations often associated with LiveChat. With Khoros, you can streamline your social media efforts and gain valuable insights to drive better engagement and results.

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Benefits of Khoros

check Omnichannel, digital-first approach

check Smart capabilities to help you engage customers

check Built for the challenges of today and tomorrow

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LiveAgent

An omnichannel support tool for all your channels

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4.8
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Paid version from €15.00 /month

Consider LiveAgent as a powerful alternative to LiveChat for your customer service needs.

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LiveAgent offers a user-friendly interface, a wide range of features, and excellent customer support without the limitations experienced with LiveChat. With LiveAgent, you can efficiently manage customer communication across multiple channels, automate processes, and gain valuable insights to enhance your customer service performance.

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Benefits of LiveAgent

check 24/7 customer service

check Live chat with real time typing view

check Integrated inbound and outbound call center

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LiveEngage

Revolutionise Customer Engagement Experience

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3.9
Based on +200 reviews
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LiveEngage is a powerful software solution designed to enhance customer engagement through intelligent communication. It offers a versatile platform for businesses to connect with their customers in real-time, ensuring they receive timely assistance and support. As an alternative to LiveChat, LiveEngage presents a compelling option for those seeking to improve their customer service capabilities.

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With features such as live chat, interactive messaging, and comprehensive analytics, LiveEngage empowers businesses to optimise their communication strategies effectively. This platform allows organisations to streamline conversations across various channels, ensuring a seamless customer experience. Furthermore, LiveEngage comes equipped with tools for automation and integration, enabling teams to enhance productivity while maintaining high levels of customer satisfaction.

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Moxie Concierge

Enhance Your Event Management Experience

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Moxie Concierge offers a comprehensive solution for businesses seeking to enhance their customer service capabilities. With its intuitive interface and robust features, it serves as an excellent choice for companies looking for a powerful management tool in the hospitality and service sectors. Whether you are managing bookings, handling guest requests, or streamlining operations, Moxie Concierge is designed to meet your diverse needs effectively.

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This software includes advanced functionalities such as real-time communication with guests, task management systems, and detailed reporting tools. By incorporating these elements, Moxie Concierge not only boosts productivity but also improves the overall customer experience. Its flexibility allows it to be tailored to various business models, making it a suitable alternative for those considering options in the realm of hospitality management software, including LiveChat.

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