search Where Thought Leaders go for Growth
SnapEngage : Enhance Customer Interaction with Live Chat Solutions

SnapEngage : Enhance Customer Interaction with Live Chat Solutions

SnapEngage : Enhance Customer Interaction with Live Chat Solutions

star star star star star-half-outlined
4.5
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Are you the publisher of this software? Claim this page

SnapEngage: in summary

SnapEngage offers dynamic live chat solutions designed to elevate customer service experiences for businesses of all sizes. With seamless integration and AI-driven chatbots, SnapEngage empowers companies to engage visitors proactively, ensuring quick assistance and improved satisfaction.

What are the main features of SnapEngage?

Real-Time Customer Engagement

SnapEngage provides seamless real-time communication to enhance customer experience on your website.

  • Proactive chat invitations to engage visitors at the right moment.
  • Co-browsing functionality for guided customer support.
  • Custom chat forms to capture pre-chat information efficiently.

Intelligent Chatbot Integration

Integrate AI-driven chatbots to streamline customer interactions and reduce response times.

  • 24/7 automated responses to common queries for continuous support.
  • Flexible bot workflows tailored to your business needs.
  • Seamless handover to human agents for complex issues.

Diverse Platform Integrations

Connect your live chat with a multitude of platforms to maximise efficiency.

  • Integration with popular CRMs for streamlined customer data management.
  • Compatibility with help desk solutions to improve ticket resolution rates.
  • Social media integration to capture leads across different channels.
SnapEngage - SnapEngage-screenshot-0 SnapEngage - SnapEngage-screenshot-0

SnapEngage: its rates

standard

Rate

On demand

Clients alternatives to SnapEngage

Service Cloud

Customer Service Software to Build Customer Loyalty

star star star star star-half-outlined
4.4
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from €75.00 /month

Streamline customer support with cloud-based software. Improve team efficiency and customer satisfaction with automated workflows and real-time reporting.

chevron-right See more details See less details

Service Cloud enables businesses to manage customer inquiries across multiple channels, including email, phone, and social media. The software's intuitive interface and automation capabilities reduce response times and increase first-call resolution rates. Real-time reporting and analytics provide insights into team performance and customer satisfaction levels.

Read our analysis about Service Cloud

Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

Learn more

To Service Cloud product page

monday service

AI-powered Easy-to-use Ticketing System for Great Service

star star star star star-half-outlined
4.6
Based on 180 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline customer interactions with efficient ticketing, automated responses, and analytics. Enhance support team collaboration for improved service delivery.

chevron-right See more details See less details

monday service offers a comprehensive suite of features designed to optimise customer support. The platform includes an intuitive ticketing system to manage inquiries effectively, automated response capabilities to ensure faster resolution times, and robust analytics tools for performance tracking. Additionally, it fosters seamless collaboration among support team members, enabling them to work together efficiently to deliver exceptional service and enhance overall customer satisfaction.

Read our analysis about monday service
Learn more

To monday service product page

GoContact

Efficient Contact Centre Solutions for All Businesses

star star star star star
5.0
Based on 2 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
check-circle Free demo

Pricing on request

Offers advanced call routing, real-time analytics, and multi-channel communication for efficient customer interaction management.

chevron-right See more details See less details

GoContact provides a comprehensive suite of tools designed to enhance customer service operations. With features such as advanced call routing, agents can efficiently manage incoming calls, ensuring customers reach the right departments quickly. Real-time analytics empower supervisors to monitor performance and make data-driven decisions, while multi-channel communication supports varied interactions across voice, email, chat, and social media platforms. This integration leads to improved overall customer satisfaction.

Read our analysis about GoContact
Learn more

To GoContact product page

See every alternative

Customer reviews about SnapEngage

star star star star star-half-outlined
4.5
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Appvizer Community Reviews (0)
info-circle-outline
The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.

Write a review

No reviews, be the first to submit yours.