RingDNA is a comprehensive solution designed for sales teams seeking to enhance productivity. Ideal for businesses aiming to optimise call processes, it offers dynamic call routing, real-time analytics, and seamless CRM integration, distinguishing it from the competition.

What are the main features of RingDNA?

Dynamic Call Routing

RingDNA brings flexibility and intelligence with its dynamic call routing feature. This ensures calls are directed to the right team based on pre-defined rules and availability, allowing for a more efficient call handling process.

• Customisable routing paths for various scenarios.
• Integration with business hours and multiple teams.
• Improves response times and customer satisfaction.

Real-Time Analytics

With real-time analytics, RingDNA empowers sales teams to make informed decisions. Access vital metrics and insights immediately to fine-tune strategies and enhance performance.

• Instant access to performance indicators.
• Customisable dashboards for various data views.
• Identify trends and patterns in call activities.

Seamless CRM Integration

The seamless CRM integration capability of RingDNA ensures that your sales team is always in sync. By bridging with popular CRM systems, it streamlines workflows and enhances data accuracy.

• Automatically syncs call data with CRM records.
• Facilitates better lead management and follow-up processes.
• Reduces manual data entry and errors.

Let RingDNA lead your sales team to heightened efficiency and better customer engagements.