Scribe AI is a generative AI feature within the Scribe platform, which automates the creation of step-by-step process documentation by observing user actions. It transforms digital workflows into detailed guides—complete with screenshots and annotations—without requiring any manual writing.

It is designed for teams in operations, customer support, HR, IT, and training, especially in medium to large organizations. Scribe AI is useful for anyone responsible for documenting standard operating procedures (SOPs), onboarding guides, or internal how-tos.

Key capabilities include automatic documentation capture, AI-generated text explanations, instant formatting into shareable guides, and collaboration features. The main benefits are time savings, documentation consistency, and reducing the manual burden of knowledge transfer.

What are the main features of Scribe AI?

AI-powered step-by-step guide creation

Scribe AI automatically generates visual process documentation from real-time screen activity.

• Detects user clicks, scrolls, and input fields while performing a task.

• Instantly produces step-by-step instructions with annotated screenshots.

• Uses generative AI to create concise, natural-language explanations for each step.

The result is a structured guide that resembles a human-written tutorial—without the effort.

Automated SOPs and workflow documentation

Instead of manually drafting SOPs, Scribe AI creates them automatically by capturing the actual process.

• Converts digital workflows into reusable, editable documents.

• Supports multi-step and cross-platform processes.

• Ensures consistency in documentation formats across teams.

Ideal for internal documentation, client instructions, and compliance processes.

Customization and editing flexibility

While the documentation is auto-generated, users can fully customize it afterward.

• Edit or rewrite AI-generated text manually.

• Add steps, notes, warnings, or links to related resources.

• Use templates or apply branding to keep formatting consistent.

This allows teams to balance automation with human oversight and control.

Collaboration and sharing tools

Scribe AI includes collaboration features that support distributed teams and knowledge sharing.

• Share guides via public or private links.

• Control access and permissions by user or team.

• Commenting and editing features for collaborative documentation.

Facilitates cross-functional knowledge transfer and reduces duplicated work.

Browser and desktop integrations

Scribe is available as both a browser extension and a desktop application, allowing flexible process capture.

• Compatible with web and desktop applications.

• Works on Windows and Mac operating systems.

• Easy to launch and stop recordings with one click.

This enables documentation of almost any digital workflow, regardless of platform.

Why choose Scribe AI?

• Saves time on documentation: What used to take hours can now be done in minutes—automatically and accurately.

• Reduces knowledge loss: By capturing processes in real time, Scribe preserves institutional knowledge without relying on memory.

• Improves consistency: Guides have a uniform format, making them easier to follow and maintain.

• Low barrier to use: No technical writing skills needed—ideal for non-technical staff documenting routine workflows.

• Supports team collaboration: With built-in sharing and permissions, Scribe helps teams work more efficiently and stay aligned.