\nAppvizer's AI guides you in the use or selection of enterprise SaaS software.","FR":"France (Français)","COM":"United States (English)","UK":"United Kingdom (English)","ES":"España (Español)","DE":"Deutschland (Deutsch)","IT":"Italia (Italiano)","BR":"Brasil (Português)","NAVIGATION.ACTIVITY_AREA":"Business sector","NAVIGATION.ALL_ARTICLES_AND_SOFTWARES":"All software and articles","NAVIGATION.NO_ARTICLE_TO_DISPLAY":"No article available","NAVIGATION.SEE_ALL_ARTICLES":"See all articles","NAVIGATION.NO_SOFTWARE_TO_DISPLAY":"No software available","NAVIGATION.SEE_ALL_SOFTWARES":"See all software","NAVIGATION.BACK":"Back","BREADCRUMB.BASE_URL":"Home","CATEGORY.SIBLING_CATEGORIES":"{name}: other categories to discover","CATEGORY.SOFTWARE_GUIDE":"{name}: our software guides","CATEGORY.SOFTWARE_PRESENTATION.TITLE":"{name}: trending solutions","CATEGORY.LATEST_ARTICLES":"Latest articles","CATEGORY.SELECTION_CATEGORIES.TITLE":"{name}: popular categories","CATEGORY.SELECTION_CATEGORIES.TITLE_MOBILE":"Choose a category","CATEGORY.SELECTION_CATEGORIES.TITLE_DESKTOP":"Other categories","CATEGORY.TOPIC.HOW_TO":"{name}: how to manage from A to Z?","CATEGORY.TOPIC.DEFINITION":"{name}: understanding the basics","CATEGORY.TOPIC.SOFTWARE":"{name}: finding the suitable software","CATEGORY.SELECT_CHILD.TITLE":"{name}: popular categories","CATEGORY.SELECT_CHILD.TITLE_MOBILE":"Choose a category","CATEGORY.SELECT_CHILD.TITLE_DESKTOP":"Other categories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.TITLE":"{name}: popular software directories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.DROPDOWN_LABEL":"Other categories","CATEGORY.LOAD_MORE":"Load more articles","CATEGORY.LOADING":"Loading...","CATEGORY.META.TITLE":"{name} News, Articles, Software Programs, and Business Resources","CATEGORY.META.DESCRIPTION":"All the latest news, software reviews and business guides on {name} right here on Appvizer","CATEGORY.SEE_ALL_SOFTWARE":"See all software","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.TITLE":"{name} : related categories","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_MORE":"Show more","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_LESS":"Show less","META.TITLE":"Appvizer | Media and Software Comparison Tool for Professionals","META.DESCRIPTION":"Reinvent your business: Thrive and find the best software program for your business with Appvizer","TRANSPARENCY.LABEL":"Learn more","TRANSPARENCY.TEXT":"Transparency is an essential value for Appvizer. 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C-Zentrix Contact Center : Streamline Communication with Contact Centre Software
C-Zentrix Contact Center : Streamline Communication with Contact Centre Software
4.1
Based on 29 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
C-Zentrix Contact Centre is designed for businesses seeking to enhance customer interactions. Targeted at call centres and customer support teams, it offers robust omnichannel communication, customisable dashboards, and seamless CRM integration, setting it apart in its category.
What are the main features of C-Zentrix Contact Center?
Omnichannel Communication
The platform empowers businesses to engage their customers across multiple channels efficiently. It unifies communication streams, ensuring consistent and scalable interaction.
Seamless integration with voice, email, chat, and social media channels
Real-time interaction and monitoring capabilities
Enhanced customer experience through personalised responses
Customisable Dashboards
C-Zentrix offers adaptability through its customisable dashboards, allowing users to tailor the interface to meet specific operational needs.
Adjustable widgets to monitor key performance indicators
Drag-and-drop functionality for layout optimisation
Enhanced visibility into agent performance and customer interactions
CRM Integration
By integrating seamlessly with existing CRM systems, C-Zentrix ensures a smooth flow of customer information and history for improved service.
Enhance your sales with AI-powered predictive dialing. Increase agent productivity and efficiency with automatic call distribution and real-time performance tracking.
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Greenlight CRM's predictive dialer software leverages AI to optimize your sales team's productivity. It automatically distributes calls to agents, ensuring they are always busy and not wasting time on unproductive calls. The software also tracks agent performance in real-time, allowing managers to make data-driven decisions and improve overall team performance.
Boost your call centre productivity with a predictive dialer software. Automate your workflow and increase your agents' efficiency.
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With predictive dialer software, you can streamline your call centre operations by automating the dialing process, filtering out answering machines and busy signals, and connecting agents only to live calls. This maximizes the number of calls made and increases the efficiency of your agents.
Increase sales productivity with our predictive dialer software. Automate outbound calls and maximise agent talk time.
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Maximise Cloud Contact Center's predictive dialer software uses algorithms to predict when agents will be available and automatically dials numbers. This ensures agents are always on the phone and maximises talk time. The software also allows for customisable call prioritisation and real-time reporting, increasing sales productivity and efficiency.
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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