ManageEngine Applications Manager is an enterprise-grade application performance monitoring (APM) solution designed for IT operations, DevOps, and SRE teams in medium to large organisations. It delivers comprehensive visibility into application performance, infrastructure health, and user experience across hybrid environments. Supporting more than 150 technologies—including application servers, databases, cloud services, containers, ERP systems, middleware, and web applications—Applications Manager enables proactive issue detection and resolution from a unified console.

What are the main features of Applications Manager?

Code-Level Application Performance Monitoring

Applications Manager provides in-depth APM functionality, enabling teams to diagnose application performance issues down to the code level. Using byte-code instrumentation and distributed transaction tracing, it identifies bottlenecks and anomalies in real time.

• Pinpoints problematic code segments and slow SQL queries.
• Performs thread profiling to identify concurrency issues.
• Visualises application architecture with automated service maps.
• Supports Java, .NET, Node.js, PHP, and Ruby on Rails platforms.

Real User and Synthetic Experience Monitoring

This solution captures actual user interactions and simulates transactions to assess performance from the user’s perspective.

• Real User Monitoring (RUM) analyses user journeys through web applications.
• Synthetic monitoring utilises Selenium scripts to simulate actions from multiple locations.
• Tracks metrics including response times, error rates, and page load durations.

Infrastructure and Hybrid Cloud Monitoring

Applications Manager offers visibility into physical, virtual, and cloud environments to ensure efficient resource utilisation and consistent availability.

• Monitors servers, virtual machines, containers, and cloud platforms (AWS, Azure, GCP).
• Supports Docker, Kubernetes, and OpenShift container technologies.
• Provides metrics for CPU, memory, disk usage, and network performance.

Automated Discovery and Dependency Mapping

The platform automatically discovers applications and their interdependencies, generating dynamic maps to clarify component relationships.

• Identifies dependencies between applications, servers, databases, and services.
• Enables impact analysis and supports root cause identification.
• Simplifies oversight of complex IT environments.

Intelligent Alerting and Root Cause Analysis

Using AI-powered analytics, Applications Manager detects anomalies and delivers actionable insights to reduce mean time to resolution (MTTR).

• Establishes performance baselines and identifies deviations.
• Correlates events to determine underlying causes.
• Minimises false positives via intelligent alert mechanisms.

Comprehensive Reporting and Dashboards

The solution offers advanced dashboards and reports, aggregating essential metrics to support strategic decision-making.

• Customisable dashboards highlight key performance indicators.
• Generates reports on SLA adherence, capacity planning, and performance trends.
• Integrates with Analytics Plus for enriched data visualisation.

Extensive Integrations and Mobile Access

Applications Manager integrates effortlessly with third-party systems and includes mobile apps for remote visibility.

• Connects with ServiceNow, Slack, Prometheus, ServiceDesk Plus, and AlarmsOne.
• Offers REST APIs for tailored integrations.
• Available as mobile apps on Android and iOS platforms.

Why choose Applications Manager?

• Unified Monitoring: Centralises visibility across applications, infrastructure, and user experience in one platform.
• Proactive Issue Resolution: Enables early detection and swift resolution of performance issues using smart analytics.
• Scalability: Supports monitoring at scale for thousands of applications and infrastructure assets.
• Flexibility: Provides agentless monitoring with optional lightweight agents for deeper insight.
• Comprehensive Integrations: Enhances operational workflows through compatibility with key ITSM and collaboration tools.