Everything you need to know about corporate social networks: presentation by Jamespot
Implementing a corporate social network is beneficial from a number of points of view. As a vehicle for internal communication, it will encourage collaboration and make the organisation more agile. If it is also compatible with your other business tools, the solution available to your employees will become global and uniform. To find out more, read all our CSR software reviews and discoveries.
The difference between corporate and personal social networks
In the private sphere
We're all familiar with the success of social networks in our private lives: Facebook, Instagram, Snapchat, Twitter... These communication channels have crept into the heart of our daily lives. They have become an integral part of our daily lives, shaping our news through their publications, informing us and making us players in our networks.
In the workplace
The professional sphere also stands to gain. The collaborative intranet was already a way for companies to communicate with their employees. Gradually enhanced with functions such as instant messaging and media sharing, with EDM (Electronic Document Management), the collaborative intranet has evolved. The corporate social network - CSN - has emerged as a means of increasing interactivity and simultaneity.
The corporate social network: a space for exchange
Breaking down barriers
On a professional level, the corporate social network intensifies exchanges and, consequently, team productivity. We often regret the low level of internal communication within companies and between departments. The corporate social network is the cross-functional tool that breaks down the silos.
To make things run more smoothly
Of course, there is email, and collective email: sent to a mailing list. Content can be exchanged. We reply to each other. However, their framework is neither structured nor conducive. And yet, to move forward together day after day, employees need a tool that is adapted, collaborative, fluid and user-friendly, with a simplified implementation process. In particular, it's the ideal tool for optimising project management.
For information
On a corporate social network, everyone can :
- find the information they need
- talk to a selected group of people
- consult the minutes of the last meeting, or the shared diary,
- share intelligence to illustrate an approach or develop a research project...
- develop corporate knowledge,
- increase skills, etc.
The notion of collaborative working is therefore paramount.
To get involved
Beyond its practical and operational aspects, the corporate social network has an image and visibility dimension. And in a professional context, it is a powerful vector of commitment on the management side. One of the major challenges for human resources, whether on a global scale or in small teams, is to mobilise people. Everyone works, gives of their time and energy, even if they are mobile. Of course, managers can congratulate and reward. However, the integrated collaborative effect remains important. On a social network, you are the author of your own posts and comments... Others see your contributions and know who to credit for them. This collective showcase gives depth to your actions and can have a very positive impact in terms of recognition.
To animate
A company is a group of people mobilised around a project. To create commitment, the company needs to awaken a sense of belonging. This can be achieved through a form of informal culture, through human relations and customs. Events and celebrations can reinforce this. Employees are a community that needs to be animated, and the corporate social network is, in this sense, the ideal tool for internal communication in the age of digital transformation.
To expand
In some cases, it may be worth opening up a section of the application to the outside world. Because if it's so easy and fluid to communicate with your colleagues, why not with your suppliers? Your customers? That's what Jamespot offers: a collaborative platform with a customisable scope that can be adapted to your company's needs and digital strategy.
Jamespot: a global collaborative platform
A French corporate social network
Which of the existing corporate social networks should you choose? Facebook has an at work version for businesses: Workplace by Facebook. On the French side, however, there are alternatives. Jamespot is one of them. As a corporate social network, its features, such as a directory and news feeds, are a given. The publisher's eleven years of experience have established its legitimacy, efficiency, expertise in this field and capacity for innovation.
A myriad of applications
Jamespot's big plus is the range of business applications that can be integrated into the social network. Listed in a catalogue called the appstore, there are over 80 of them. And 80% of them are free, bundled with the solution. Users can install what they need in just one click. Connectors developed by the publisher ensure that the modules are interoperable. All the consultants involved are delighted.
A Do It Yourself approach
So if your company uses this or that tool elsewhere, there's no need to change your habits. Jamespot establishes a dynamic gateway to the third-party solution, and you can use it in its entirety within the corporate social network. Let's say you're a fan of the appear.in videoconferencing service, for example, or you use the Sindup monitoring tool: the functions and content of these tools will be added to and integrated into your corporate social network using the Cloud.
A fully customisable tool
Other applications are available on a pay-as-you-go basis, such as Support, which provides your staff with a forum for opening and tracking tickets. By customising the range of functions, you can tailor a solution to suit your needs. The corporate social network socialises your existing applications, while blending in with your business ecosystem.
The enterprise social network is a powerful lever for operational performance and organisational agility. With its rich catalogue of applications, Jamespot reinjects local intelligence where procedures have sometimes taken too great an advantage.
Article translated from French