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10 tips for effective telephone contact

Word from the expert • 1 May 2025

10 tips for effective telephone contact

The telephone is one of the best ways of managing customer relations, especially when teleworking. Discover 10 tips to improve your telephone contact with prospects and customers.

10 tips for effective telephone contact

Word from the expert • 1 May 2025

10 tips for effective telephone contact

The telephone is one of the best ways of managing customer relations, especially when teleworking. Discover 10 tips to improve your telephone contact with prospects and customers.

Cloud telephony in the firing line!

Definition • 14 November 2024

Cloud telephony in the firing line!

Are you aware of the many advantages of telephony in the cloud? Find out in this article!

Find out what a help desk really is and the benefits it offers you

Definition • 23 November 2022

Find out what a help desk really is and the benefits it offers you

If you’re debating on whether you need or want a service desk management, here is a list of features and benefits that will maybe influence you on using one.