JobPhoning is designed for telemarketing professionals seeking efficient project management. Ideal for small to medium-sized teams, it offers advanced scheduling tools, intuitive call handling, and integrated performance tracking, setting it apart from other solutions in the market.

What are the main features of JobPhoning?

Advanced Scheduling Tools

JobPhoning provides telemarketers with robust scheduling capabilities to ensure optimal efficiency and productivity.

• Dynamic Calendar Integration: Synchronises appointments directly with your existing calendar systems.
• Automated Reminders: Keeps your team on track with alerts for upcoming calls.
• Resource Allocation: Assigns tasks to the right team members based on their availability and expertise.

Intuitive Call Handling

This feature allows telemarketing agents to manage calls seamlessly, enhancing customer interaction.

• Call Recording: Capture and store calls for future reference and training purposes.
• Real-Time Monitoring: Provides live updates and statistics for ongoing calls.
• VoIP Integration: Connects smoothly with leading VoIP services for clear and uninterrupted communication.

Integrated Performance Tracking

Stay ahead with JobPhoning’s in-depth analytics and performance monitoring tools.

• Custom Reports: Generate detailed reports to analyse team performance and identify areas for improvement.
• Key Performance Indicators (KPIs): Monitor critical KPIs to ensure targets are met consistently.
• Agent Leaderboards: Foster healthy competition with leaderboards that rank team members based on their performance.