MyFeelBack : Enhance Customer Satisfaction with Intelligent Survey Software

MyFeelBack is a smart survey software designed to help businesses of all sizes capture real-time customer insights. Targeting product managers, marketing teams, and customer service professionals, it stands out with advanced segmentation, diverse question formats, and real-time analytics. Leverage this tool to foster customer loyalty and drive business growth.

What are the main features of MyFeelBack?

Advanced Segmentation

MyFeelBack offers sophisticated segmentation tools that help you gain deeper customer insights. This ensures more personal and relevant interaction with your audience.

• Conditional Logic: Use if-then conditions in your surveys to gather meaningful responses.
• Custom Segments: Create detailed customer segments based on responses, behaviours, and attributes.
• Tailored Campaigns: Trigger specific actions or communications based on segmented data.

Diverse Question Formats

To keep respondents engaged, MyFeelBack provides various question types and formats, allowing your surveys to be interactive and customized to your needs.

• Multiple Choice: Standard format to pick one or multiple responses.
• Rating Scales: Let your customers rate products or services to gauge satisfaction.
• Text Fields: Collect detailed feedback with open-ended questions.

Real-Time Analytics

Gain actionable insights immediately with MyFeelBack's real-time analytics feature. Track survey responses and key metrics as they come in and make data-driven decisions quickly.

• Dashboard: Access a unified view of all survey data and essential metrics.
• Custom Reports: Generate customisable reports tailored to your specific needs.
• Key Metrics Monitoring: Keep tabs on important feedback metrics effortlessly.