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Alternatives to Freshdesk

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4.4
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Explore a range of alternatives to Freshdesk, a popular customer support software. Whether you are looking for more features, better pricing, or a different user experience, there are several options to consider. Check out the following list of recommended tools that can serve as excellent substitutes for Freshdesk.

Service Hub

Innovative Solution for Customer Service Excellence

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Pricing on request

Consider using Service Hub as a superior option to Freshdesk.

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Service Hub offers a comprehensive set of features and functionalities that streamline customer service operations without the limitations experienced with Freshdesk. With Service Hub, you can efficiently manage customer support tickets, automate repetitive tasks, and gain valuable insights through advanced analytics tools.

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Zoho Desk

Transform Your Customer Service with Contextual Awareness

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4.6
Based on +200 reviews
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check-circle Free version
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Paid version from €7.00 /month

In the realm of customer service and support, Zoho Desk emerges as a robust alternative to Freshdesk, offering a suite of features designed to enhance customer satisfaction and streamline support operations. The platform stands out for its ability to consolidate customer interactions across multiple channels into a single, unified interface, ensuring that every customer query is attended to promptly and efficiently.

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Zoho Desk provides businesses with a powerful tool to track, manage, and resolve customer issues effectively, featuring an intuitive user interface that simplifies navigation and task management. It supports a vast array of integrations with other Zoho applications and third-party systems, enabling a seamless workflow and greater operational flexibility. Moreover, with its advanced analytics and reporting capabilities, Zoho Desk empowers organisations to identify trends, monitor performance, and make data-driven decisions to continuously improve their customer service processes. By adopting Zoho Desk, companies can offer their customers a more responsive, personalised service experience.

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Benefits of Zoho Desk

check Supercharge your team with contextual AI

check Manage tickets and everything else in one place

check Empower every agent to delight every customer

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Help Scout

Customer support software

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4.4
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
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Paid version from US$15.00 /month

Consider using Help Scout as an alternative to Freshdesk.

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Help Scout offers a user-friendly interface, robust ticketing system, and seamless integration with various platforms. It provides detailed reporting and analytics tools to track customer interactions effectively. Additionally, Help Scout allows for easy collaboration among team members and efficient management of customer queries. With its efficient workflow automation features, Help Scout streamlines customer support processes and ensures timely responses to customer inquiries.

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Hiver

Transform Gmail into a Helpdesk: Efficient & Easy!

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4.7
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
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Pricing on request

Consider Hiver as a powerful alternative to Freshdesk for seamless email management and collaboration.

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With Hiver, you can streamline your email workflows and enhance team productivity without encountering the limitations often faced when using Freshdesk. Hiver offers intuitive features and efficient tools to help you efficiently manage your inbox and collaborate with team members, making it a reliable choice for modern businesses.

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Benefits of Hiver

check Email Delegation and Tracking

check Shared Inbox for Team Collaboration

check Enhanced Customer Support and Feedback Management

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Zoho CRM

The Smart and Efficient Solution for your Sales Team

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4.4
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
check-circle Free version
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Paid version from €14.00 /month

Consider using Zoho CRM as a comprehensive solution for managing your customer relationships, instead of Freshdesk.

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Zoho CRM offers a user-friendly interface, powerful automation tools, and seamless integration with other business applications, making it a versatile choice for streamlining your sales and marketing processes. With features like lead management, contact segmentation, and sales forecasting, Zoho CRM provides all the essential tools you need to effectively manage your customer interactions without the limitations of Freshdesk.

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Benefits of Zoho CRM

check Streamlines sales: Manage leads, contacts, deals

check Enhances engagement: Personalise customer interactions

check Provides insights: Robust reporting and forecasting

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monday CRM

One Place to Manage Your Entire CRM Sales Pipeline

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4.7
Based on +200 reviews
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close-circle Free version
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Paid version from €12.00 /month

Introducing monday sales CRM, a powerful tool to streamline your sales process and boost productivity.

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With monday sales CRM, you can easily manage leads, track interactions, and generate reports with ease. This software offers a user-friendly interface and robust features to enhance your sales efforts without the limitations experienced with Freshdesk.

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Benefits of monday CRM

check Quick Setup and Fast Adoption

check Advanced Automation of Repetitive Tasks

check Customizable to Fit Any Business Need

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Commerce Cloud

Accelerate Your Ecommerce Growth

No user review
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Paid version from €25.00 /month

Consider Commerce Cloud as a robust solution for your e-commerce needs, especially if you are currently using Freshdesk.

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Commerce Cloud offers a user-friendly interface, seamless integration with various platforms, and advanced analytics capabilities, without the limitations often experienced with Freshdesk. Make the switch to Commerce Cloud for a more efficient and effective e-commerce experience.

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Webmecanik Pipeline - CRM

A free CRM tool : Webmecanik Pipeline

No user review
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Paid version from €20.00 /month

Considering CRM options for your business? Look no further than Webmecanik Pipeline - CRM to streamline your customer relationship management processes.

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Webmecanik Pipeline - CRM offers a user-friendly interface and robust features to help you effectively manage your customer interactions and sales processes. Whether you're a small business or a large enterprise, Webmecanik Pipeline - CRM provides the tools you need to drive revenue and enhance customer relationships, without the complexity often associated with Freshdesk.

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Benefits of Webmecanik Pipeline - CRM

check free

check Easy to use

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SKU Science

Sales forecasting & performance monitoring

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4.6
Based on 55 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
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Paid version from €295.00 /month

Consider using SKU Science as a viable option in place of Freshdesk.

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SKU Science offers a user-friendly interface, advanced features, and efficient performance, without experiencing the limitations often encountered with Freshdesk. Upgrade to SKU Science for a more seamless and effective software experience.

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Benefits of SKU Science

check Free trial and no credit card required

check Optimized forecasts for each item

check The solution is so simple that it is used in 74 countries

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inContact

Customer Service Software

No user review
close-circle Free version
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Pricing on request

Consider using inContact as an alternative to Freshdesk.

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With inContact, you can enjoy a user-friendly interface, seamless integration with various platforms, and advanced features for efficient communication and customer service. Say goodbye to the limitations and complexities often associated with Freshdesk, and embrace the innovative solutions offered by inContact.

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