search Where Thought Leaders go for Growth
Freshservice : Next-Generation IT Service Management Solution

Freshservice : Next-Generation IT Service Management Solution

Freshservice : Next-Generation IT Service Management Solution

star star star star star-half-outlined
4.5
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Freshservice: in summary

What is Freshservice? 

Freshservice is an intelligent, right-sized ITSM solution that delivers exceptional employee experiences with an intuitive, scalable, no-code solution. With its state-of-the-art AI and ML capabilities, Freshservice helps organizations ease an IT agent’s workload and improve their productivity by automating mundane tasks. In addition to its AI capabilities, Freshservice is flexible and scalable enough to be used by both: companies that rely on legacy systems in a hybrid cloud model and modernized organizations that run their IT operations entirely via the cloud. By deflecting repetitive requests, speeding up resolution times, and improving access to systems, Freshservice can streamline service management across all business lines in an enterprise.
 

What are the benefits of Freshservice? 

Intuitive UI - Freshservice delivers a customer-grade end-to-end employee and customer experience through its thoughtfully designed easy-to-use interface

Our UI has been designed to cater to employees, admins and agents that use the platform. 

Intelligent - Leveraging the power of AI through our very own Freddy AI platform for intelligent and contextual service delivery. 

Build a predictive model for known problems, provide intelligent classification and improve effective detection. 

Extensible -  With a host of integration options available through the Freshworks marketplace, extend the digital capabilities of your organisation 

Our Freshworks platform provides feature-rich, secure and high-quality apps with serverless application architecture based on AWS that provides a centralized experience across products for easier governance. 

Its benefits

check Asset management

check Customer Service

check Reporting and analytics

check GDPR

Freshservice - Video 1
Freshservice - Freshservice-screenshot-0 Freshservice - Freshservice-screenshot-0
Freshservice - Freshservice-screenshot-1 Freshservice - Freshservice-screenshot-1
Freshservice - Freshservice-screenshot-2 Freshservice - Freshservice-screenshot-2
Freshservice - Freshservice-screenshot-3 Freshservice - Freshservice-screenshot-3

Freshservice: its rates

standard

Rate

On demand

Clients alternatives to Freshservice

Pandora FMS

Advanced monitoring and IT management on a single platform

star star star star star-half-outlined
4.6
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Network monitoring software that tracks and analyses network traffic, server performance, and application availability.

chevron-right See more details See less details

With intuitive dashboards, alerts, and reports, it provides real-time insights into network health and helps prevent downtime. Its scalability and flexibility make it suitable for businesses of all sizes.

Read our analysis about Pandora FMS

Benefits of Pandora FMS

check Wide variety of plugins.

check High scalability.

check Hybrid environment monitoring.

Learn more

To Pandora FMS product page

NinjaOne (ex-NinjaRMM)

The leading unified IT operations solution

star star star star star-half-outlined
4.7
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
check-circle Free trial
check-circle Free demo

Pricing on request

Streamline your business with MSP software. Monitor, manage and automate tasks for your clients.

chevron-right See more details See less details

NinjaOne MSP software allows you to easily track and resolve issues, automate billing and reporting, and manage multiple clients from one dashboard. Save time and increase productivity.

Read our analysis about NinjaOne (ex-NinjaRMM)
Learn more

To NinjaOne (ex-NinjaRMM) product page

FootPrints

Enhance IT Management with Intuitive Help Desk Software

star star star star-half-outlined star-outline
3.5
Based on 136 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline IT operations with efficient service management software, providing end-to-end support for incident, change and problem management.

chevron-right See more details See less details

With ITSM software, you can track and manage IT assets, automate workflows, and improve service delivery while reducing costs. The software provides a single point of contact for all IT requests, ensuring faster resolution times and improved user satisfaction.

Read our analysis about FootPrints
Learn more

To FootPrints product page

See every alternative

Customer reviews about Freshservice

star star star star star-half-outlined
4.5
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Appvizer Community Reviews (0)
info-circle-outline
The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.

Write a review

No reviews, be the first to submit yours.