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Alternatives to Freshservice

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4.5
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If you're looking for alternatives to Freshservice, there are several other software options available that offer similar features and functionality. Below is a list of recommended alternative tools that can serve as substitutes for Freshservice.

Pandora FMS

Advanced monitoring and IT management on a single platform

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4.6
Based on +200 reviews
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Consider using Pandora FMS as a robust solution for your monitoring needs, as an alternative to Freshservice.

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Pandora FMS offers a comprehensive monitoring platform with extensive features, scalability, and user-friendly interface, without the limitations and issues found in Freshservice.

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Benefits of Pandora FMS

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check High scalability.

check Hybrid environment monitoring.

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NinjaOne (ex-NinjaRMM)

The leading unified IT operations solution

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4.7
Based on +200 reviews
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Consider NinjaOne (formerly NinjaRMM) as a powerful alternative to Freshservice.

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NinjaOne offers a user-friendly interface and robust features for remote monitoring and management, without the limitations or constraints often associated with Freshservice. With NinjaOne, you can efficiently track and manage IT assets, automate tasks, and ensure proactive maintenance, making it a reliable choice for IT professionals seeking a comprehensive solution.

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FootPrints

Enhance IT Management with Intuitive Help Desk Software

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3.5
Based on 136 reviews
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FootPrints is a robust software solution designed to enhance your workflow and improve service management. It offers a versatile platform that caters to the needs of various organisations, aiming to increase efficiency and streamline processes effectively.

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With its comprehensive features, FootPrints facilitates incident tracking, problem management, and asset management, ensuring that users can maintain visibility over their operations. The intuitive interface allows for easy navigation, while powerful reporting tools provide valuable insights, making it an ideal choice for organisations looking for reliable alternatives to Freshservice.

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IT Service Management

Optimise Your Operations with IT Service Management

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IT Service Management is a comprehensive software solution designed to enhance the efficiency and effectiveness of IT service delivery. With its user-friendly interface and robust functionality, it caters to organisations seeking to streamline their IT operations and improve service quality. This makes it an appealing alternative for those considering options available in the market, such as Freshservice.

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This software offers a range of features including incident management, problem management, change management, and asset management, all integrated into a single platform. IT Service Management enables teams to manage requests and resolve issues swiftly, ensuring that services are delivered consistently and reliably. Its scalability also allows organisations to adapt the software to their unique requirements, providing flexibility as they grow.

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LANDESK Service Desk

Effortless IT Service Management Solution

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LANDESK Service Desk is a comprehensive IT service management solution that is designed to enhance the efficiency and effectiveness of service delivery within an organisation. It provides a user-friendly interface and robust features, making it an ideal choice for those seeking a reliable alternative to Freshservice. With its focus on streamlining processes and improving user satisfaction, LANDESK Service Desk has become a trusted tool for IT teams worldwide.

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This software offers a wide range of functionalities including incident management, problem management, change management, and service request management. Its automation capabilities allow for quicker resolution times and reduced workload for support staff. Furthermore, LANDESK Service Desk includes analytics and reporting tools that enable organisations to gain insights into their service metrics, enhancing decision-making processes. The integration capabilities with other systems also facilitate a more seamless workflow, making it suitable for businesses looking to optimise their IT operations.

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Matrix42 Service Management

Streamline IT Service Management for Enhanced Efficiency

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4.7
Based on 4 reviews
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Introducing Matrix42 Service Management, a powerful platform designed to streamline and automate your service management processes. With a comprehensive suite of tools, it offers an all-encompassing approach to manage your IT and enterprise services effectively, providing a robust alternative to Freshservice.

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Matrix42 Service Management distinguishes itself with an extensive range of modules that cater to different aspects of service management, including incident, problem, change, and service request management. Its intuitive interface facilitates seamless user interaction, and the platform supports flexible integration with existing infrastructure and external applications, ensuring a cohesive and efficient service management experience.

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OCTOPUS ITSM

Efficient IT Service Management for Enhanced Productivity

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If you're currently exploring top-tier IT service management solutions, OCTOPUS ITSM presents itself as a powerful option alongside renowned names like Freshservice. With a robust feature set designed to streamline IT processes and enhance operational efficiency, it stands out as a reliable partner for organisations aiming to optimize their service management capabilities.

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OCTOPUS ITSM focuses on delivering comprehensive functionalities, including service desk operations, incident management, and asset management, all integrated into a user-friendly interface. It emphasises scalability and customisation, enabling you to tailor the platform to your specific needs, while also offering advanced reporting and analytics tools that help in proactive decision making. Additionally, its strong alignment with ITIL best practices ensures that your service management processes are both standardised and efficient, making it an excellent alternative for those considering Freshservice.

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GLPI Network

Comprehensive IT Asset Management Solution MT

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Paid version from €19.00 /month

Consider GLPI Network as a viable option to Freshservice for efficient network management.

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GLPI Network offers a user-friendly interface, robust features, and seamless integration capabilities, without the limitations and issues commonly associated with Freshservice. With GLPI Network, you can streamline your network operations and enhance productivity with ease.

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IWS air design

Revolutionise Your Designs with Leading CAD Technology

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Looking for a robust solution in air system design? Consider IWS air design, an adept alternative to the well-recognised Freshservice. IWS air design offers designers and engineers comprehensive tools tailored to meet industry standards and requirements.

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With IWS air design, users gain access to an intuitive interface that streamlines workflow for HVAC system planning, analysis, and optimisation. The platform is equipped with advanced simulation capabilities, extensive component libraries, and real-time collaboration features to ensure precise modelling and efficient project management. This makes IWS air design a reliable choice for professionals seeking high performance and accuracy in their air system projects.

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SUMMIT

Streamline Project Management with Advanced Tools

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5.0
Based on 2 reviews
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SUMMIT offers a robust solution that caters to the needs of professionals looking for reliable software in its category. With its sophisticated features and user-friendly interface, SUMMIT stands out as an effective tool for those who are acquainted with Freshservice. Many users have found it to be a compelling choice for their operational requirements.

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Designed with flexibility and efficiency in mind, SUMMIT integrates advanced functionalities that streamline workflows and enhance productivity. Its comprehensive analytics and reporting capabilities empower users to make informed decisions quickly, making it a suitable alternative for anyone considering the benefits that Freshservice provides.

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