Mention : Social Media Monitoring and Analytics at Your Fingertips

Mention is ideal for businesses and individuals seeking to manage their online presence and track mentions across the web. With tailored alerts, in-depth report generation, and extensive listening capabilities, it ensures you stay on top of trends and conversations relevant to your brand.

What are the main features of Mention?

Advanced Monitoring and Alerts

Mention caters to those who need real-time insights into where and how their brand is being discussed online.

• Real-time Alerts: Receive instant notifications whenever your brand, competitors, or industry trends are mentioned.
• Custom Triggers: Set up bespoke triggers based on keywords, locations, and languages to get the most relevant alerts.
• Omnichannel Tracking: Monitor mentions from a plethora of sources including social media platforms, blogs, news sites, and forums.

Comprehensive Analytics and Reporting

Mention provides robust analytics and easy-to-interpret reports, making it a treasure trove of insights for data-driven decisions.

• Sentiment Analysis: Understand the sentiment behind mentions, sorting them into positive, neutral, or negative categories.
• Insightful Reports: Generate detailed, customised reports to track your brand’s performance over time.
• Mentions Metrics: Analyse key metrics like reach, sources, and share of voice.

Robust Collaboration Tools

Improve teamwork with powerful collaboration features that ensure everyone stays on the same page.

• Team Mentions: Assign mentions to team members for enhanced collaboration and follow-up.
• Comment and Tag: Enable discussions around mentions and tag keywords for faster responses.
• Shared Access: Provide different levels of access to colleagues to streamline workflow.