Sales & Customer Management Software

Plateforme Taqt offers an extensive toolkit for businesses aiming to improve customer satisfaction. Key features include real-time feedback collection, in-depth analytics, and intuitive reporting tools. With its user-friendly interface, organisations can easily track customer sentiment, identify pain points, and implement data-driven enhancements. This software empowers teams to make informed decisions that boost loyalty and engagement, ensuring a holistic approach to understanding customer experiences.

Benefits of Plateforme Taqt

Real-Time Satisfaction Assessment

Complete Transparency of Interventions

Custom Alerts via Email or Text

SmartDesk offers a comprehensive suite of tools designed to streamline customer interactions. With intuitive dashboards, users can easily monitor engagements and respond promptly. Automated workflows help reduce manual tasks, enabling teams to focus on building strong relationships. Additionally, advanced analytics provide insights into customer behaviour and preferences, allowing for data-driven decision-making and tailored communication strategies that enhance overall customer satisfaction.

Visper is a point-of-sale software that stands out for its ability to manage inventories, sales and customers in real time. In addition, it provides detailed data analysis, facilitating informed decision making. With an intuitive design and cross-platform accessibility, Visper is the ideal tool for optimising processes in shops of all sizes.

Sypher is a powerful predictive lead scoring tool designed to enhance sales teams' efficiency. By leveraging advanced algorithms, it assesses and ranks leads based on their likelihood to convert. This allows users to focus on high-potential opportunities. The software also automates follow-up tasks, enabling streamlined communication with prospects. With its insightful analytics and real-time updates, Sypher empowers businesses to optimise their sales strategies and significantly increase conversion rates.

Benefits of Sypher

Intelligent lead prioritization

Automated lead nurturing

Personalized Next Best Actions

Addvocate AI revolutionises the sales process by enhancing productivity through advanced analytics that provide actionable insights. Tailored training modules cater to diverse learning needs, ensuring that teams grasp essential sales strategies effectively. Furthermore, seamless integration with existing CRM systems allows for a smooth transition and enhances overall workflow, making it an ideal solution for businesses looking to optimise their sales enablement efforts.

VoxoLib enhances customer engagement through a suite of powerful features such as live chat support, personalised messaging capabilities, and comprehensive analytics. These tools allow businesses to connect with customers in real-time, delivering tailored experiences based on individual preferences and behaviours. The advanced analytical tools help in understanding customer trends, enabling the formulation of targeted strategies that increase satisfaction and retention rates.

Gong is a powerful tool designed to elevate sales performance by leveraging advanced call analysis technology. It allows for comprehensive deal tracking, enabling sales teams to monitor progress in real time. Additionally, its robust reporting features provide insights that help identify critical opportunities and areas needing improvement, ultimately facilitating data-driven decisions that can enhance overall sales strategies and efficiency.

Vivantio provides a comprehensive suite of features including robust ticketing systems, detailed knowledge management solutions, automated workflows, and insightful reporting tools. These functionalities enable teams to streamline their customer support processes, improve response times, and enhance overall customer satisfaction. With an intuitive interface and insightful analytics, it supports organisations in delivering exceptional service while optimising operational efficiency.

Benefits of Vivantio

No-code configuration

Concurrent licences

Personal, in-house customer care

Front is a comprehensive platform designed specifically for managing customer communication efficiently. It offers features such as shared inboxes for seamless team collaboration, integrated collaboration tools that allow team members to work together on inquiries, and automated workflows to streamline responses. With intuitive analytics tools, it also provides insights into team performance and customer interactions, ensuring that businesses can enhance their customer service experience effectively.

Tenderbolt AI elevates proposal management by offering user-friendly templates that simplify the creation process, ensuring consistency and professionalism. The software enables teams to collaborate seamlessly, providing real-time feedback and version control to avoid any miscommunication. With centralised management features, users can easily organise and track proposals, allowing for increased efficiency and a higher success rate in winning bids. Its robust analytics tools further assist in assessing the effectiveness of proposals.

Get Easy Software offers a comprehensive suite of features that elevate customer experience management. Its seamless integration capabilities allow businesses to incorporate the software into their existing framework effortlessly. Real-time feedback tools enable organisations to gather insights swiftly, while advanced analytics help in understanding customer behaviours and trends. These functionalities are designed to facilitate improved service delivery and foster enhanced customer engagement, ensuring a more responsive approach to client needs.

Cross CX is a comprehensive customer experience software designed to elevate interactions through insightful analytics and reporting tools. It enables personalised communication strategies and supports multiple channels, ensuring seamless engagement across all touchpoints. By leveraging data-driven insights, organisations can better understand customer needs, streamline feedback processes, and foster long-lasting relationships that enhance overall satisfaction.

SAAS First offers a robust platform designed to streamline customer support operations. With features such as a dynamic ticketing system, real-time live chat, and comprehensive analytics, it allows businesses to manage and respond to customer inquiries effectively. The software not only improves service efficiency but also enhances customer satisfaction by providing insights into interactions. This ensures teams can optimise their support strategies based on data-driven decisions.

Icypeas enhances lead management through comprehensive features such as advanced tracking of leads across multiple channels, automated nurturing processes that ensure timely follow-ups, and robust analytics for performance assessment. Its user-friendly interface allows teams to efficiently manage their sales pipeline, while customisable workflows adapt to diverse business needs. By utilising these tools, organisations can effectively convert leads into loyal customers and drive revenue growth.

Rizer streamlines the customer prospecting process by offering robust features such as advanced targeting capabilities that refine potential leads based on specific criteria. Automated outreach tools enable personalised communication at scale, ensuring timely engagement with prospects. Additionally, comprehensive analytics provide insights into campaign performance, allowing users to adapt strategies for maximised results. This combination empowers businesses to enhance their sales pipeline effectively.

Riz Doc enhances data extraction processes through its user-friendly interface, enabling effortless interaction and quick navigation. Automated workflows significantly reduce manual input, allowing users to focus on critical analysis instead of data collection. With advanced analytics features, it empowers teams to derive insights from various information sources swiftly, facilitating informed decision-making. This robust solution is ideal for businesses aiming to optimise their data management strategies.

Qobra is designed to simplify the commission management process by providing features that enable efficient tracking of sales activities, automated payout calculations, and comprehensive reporting. With its user-friendly interface, it empowers businesses to boost their sales performance while ensuring accuracy and transparency. Moreover, advanced analytics help identify trends and opportunities for improvement, making it an invaluable tool for any organisation looking to optimise their commission structure.

Benefits of Qobra

Autonomy

Transparency

Intuitive interface

CallTools provides advanced call management features, including predictive dialling that maximises agent talk time and reduces downtime. It also boasts comprehensive reporting tools that offer deep insights into performance metrics, helping managers optimise workflows. With seamless integration capabilities, this solution ensures that contact centres can efficiently manage their communications while improving overall productivity and customer satisfaction.

Prolong enhances customer service by integrating multi-channel support, enabling seamless communication via email, chat, and social media. Its ticket management system ensures efficient issue tracking and resolution, while real-time analytics provide valuable insights into performance metrics. With these features combined, Prolong allows businesses to optimise their customer interactions, improve response times, and ultimately enhance overall customer satisfaction.

Surfe enhances the customer prospecting process by providing advanced lead generation capabilities that identify potential customers effectively. It also offers data enrichment features to gain insights about leads, ensuring that users have detailed information at their fingertips. Seamless integration with popular CRM systems allows for easy tracking and management of prospects, centralising all efforts in one platform, making it easier to convert leads into customers.