The new generation of ERP: the Elabe case with Fitnet Manager
In the jungle of software publishers, choosing an ERP can be tricky, especially for a company like Elabe, a consultancy and research company founded in 2015 by Bernard Sananes. In the end, the former chairman of CSA preferred to turn away from traditional software, which is often outdated, and opted for an innovative SaaS ERP: Fitnet Manager. A few months on, he looks back at the reasons that led him to choose this publisher and the benefits he is reaping from this investment. Read all our reviews of ERP software.
Avoiding a "gas factory" effect
As its director points out, Elabe is still a fast-growing company. For this reason, it does not face the same management issues or the same volume of data as a large-scale organisation. What's more, it manages a dual research and consultancy business, which is not necessarily organised in the same way in terms of production and invoicing. That's why Bernard Sananes wasn't looking for a complex, oversized solution to manage his company's management processes. He was looking for innovative, flexible software that could adapt to the needs of a business as varied as his own. "We're not a factory, we don't sell products, we sell services, so [...] what we liked about Fitnet was its adaptability and flexibility. The majority of the company's scenarios are now listed, so the software has become an indispensable day-to-day tool.
High-quality, personalised support
According to Bernard Sananes, when he chose Fitnet Manager, he was not only signing up for the software and its functional coverage, but also for the quality and ongoing support that he might not have found with a traditional publisher. Right from the start, Elabe's teams received training via web conferences. This enabled them to get to grips with the tool and become autonomous before training other staff in turn. "That's a really positive point. Advice and support is our business, so we were very demanding in that respect. With Fitnet, we felt that the teams were very available, very responsive and didn't waste any time.
Constructive dialogue
Because of his close relationship with the Fitnet ERP team, Bernard Sananes knows that his feedback on user experience and his suggestions for improving their software will be taken into consideration. Far from being set in stone, the Fitnet solution is constantly being updated, and new versions are regularly rolled out to optimise the tool's ergonomics and functionality. This is precisely what appealed to B. Sananes, whose fast-growing company is constantly changing and whose management needs are constantly evolving. The head of Elabe is happy to look ahead to the long term with Fitnet, and even mentions ways of thinking about and optimising the software for 2016.
In the end, Elabe has found its alter-ego in Fitnet Manager, in terms of development and scalability, as well as the quality of its advice and support. With this testimonial, B. Sananes confirms that the new generation of ERP is booming. It is proving to be a highly advantageous solution, because it is more innovative and closer to its customers' expectations. The collaboration between Elabe and Fitnet Manager has a bright future ahead of it!
Article translated from French