Tip • 6 June 2025
10 essential tips for improving the quality of your customer service
Are you getting poor feedback on your customer service? Are you looking to recruit? Discover 10 tips to boost the quality of your customer service.
\nAppvizer's AI guides you in the use or selection of enterprise SaaS software.","FR":"France (Français)","COM":"United States (English)","UK":"United Kingdom (English)","ES":"España (Español)","DE":"Deutschland (Deutsch)","IT":"Italia (Italiano)","BR":"Brasil (Português)","NAVIGATION.ACTIVITY_AREA":"Business sector","NAVIGATION.ALL_ARTICLES_AND_SOFTWARES":"All software and articles","NAVIGATION.NO_ARTICLE_TO_DISPLAY":"No article available","NAVIGATION.SEE_ALL_ARTICLES":"See all articles","NAVIGATION.NO_SOFTWARE_TO_DISPLAY":"No software available","NAVIGATION.SEE_ALL_SOFTWARES":"See all software","NAVIGATION.BACK":"Back","BREADCRUMB.BASE_URL":"Home","CATEGORY.SIBLING_CATEGORIES":"{name}: other categories to discover","CATEGORY.SOFTWARE_GUIDE":"{name}: our software guides","CATEGORY.SOFTWARE_PRESENTATION.TITLE":"{name}: trending solutions","CATEGORY.LATEST_ARTICLES":"Latest articles","CATEGORY.SELECTION_CATEGORIES.TITLE":"{name}: popular categories","CATEGORY.SELECTION_CATEGORIES.TITLE_MOBILE":"Choose a category","CATEGORY.SELECTION_CATEGORIES.TITLE_DESKTOP":"Other categories","CATEGORY.TOPIC.HOW_TO":"{name}: how to manage from A to Z?","CATEGORY.TOPIC.DEFINITION":"{name}: understanding the basics","CATEGORY.TOPIC.SOFTWARE":"{name}: finding the suitable software","CATEGORY.SELECT_CHILD.TITLE":"{name}: popular categories","CATEGORY.SELECT_CHILD.TITLE_MOBILE":"Choose a category","CATEGORY.SELECT_CHILD.TITLE_DESKTOP":"Other categories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.TITLE":"{name}: popular software directories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.DROPDOWN_LABEL":"Other categories","CATEGORY.LOAD_MORE":"Load more articles","CATEGORY.LOADING":"Loading...","CATEGORY.META.TITLE":"{name} News, Articles, Software Programs, and Business Resources","CATEGORY.META.DESCRIPTION":"All the latest news, software reviews and business guides on {name} right here on Appvizer","CATEGORY.SEE_ALL_SOFTWARE":"See all software","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.TITLE":"{name} : related categories","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_MORE":"Show more","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_LESS":"Show less","META.TITLE":"Appvizer | Media and Software Comparison Tool for Professionals","META.DESCRIPTION":"Reinvent your business: Thrive and find the best software program for your business with Appvizer","TRANSPARENCY.LABEL":"Learn more","TRANSPARENCY.TEXT":"Transparency is an essential value for Appvizer. As a media, we strive to provide readers with useful quality content while allowing Appvizer to earn revenue from this content. Thus, we invite you to discover our compensation system.","DIRECTORY.TITLE":"{categoryName} Software","DIRECTORY.SOFTWARE_TITLE":"Compare software systems of {categoryName}","DIRECTORY.CATEGORY_REDIRECTION_LABEL":"Need any advice? 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Compare features, integrations, user experience, customer support, and prices on Appvizer.","DIRECTORY.SOFTWARE_LIST_TITLE":"Our selection of {nbSoftware} {categoryNameLowercase} software","DIRECTORY.TABS.SOFTWARE_LIST":"All software","DIRECTORY.TABS.GUIDE":"Buyer's guide","DIRECTORY.TABS.FAQ":"Q&A","DIRECTORY.TABS.ASSOCIATE_SOFTWARE_CATEGORY":"Related categories","DIRECTORY.GUIDE_TITLE":"{categoryName} software: purchase guide","DIRECTORY.FAQ_TITLE":"{categoryName} softwares: Q&A","TIMEZONE.DEFAULT":"CET","SEE_MORE_DETAILS":"See more details","SEE_LESS_DETAILS":"See less details","SOFWARE.COMPANY.SIZE.UNIQUE":"For one-employee companies","SOFWARE.COMPANY.SIZE.ALL":"For all companies","SOFWARE.COMPANY.SIZE.MORE_EMPLOYEE":"For companies with more than {minUsers} employees","SOFWARE.COMPANY.SIZE.BETWEEN_EMPLOYEE":"For companies with {minUsers} to {maxUsers} employees","SOFTWARE_LIST_BLOCK.DISPLAY_FULLSCREEN":"Display in full screen","SOFTWARE_LIST_BLOCK.INDEX_SEPARATOR":"of","AN_ERROR_OCCURRED":"An error occurred. Please try again later.","CATEGORIES.TITLE":"{nbCategories} Software Categories","CATEGORIES.REGISTER_LABEL":"Your software is not yet listed on Appvizer? Get a free listing now!","CATEGORIES.BREADCRUMB_LABEL":"All categories","ASK.PLACEHOLDER":"Got a question? Appvizer's AI will guide you to the right software.","ASK.CITATIONS":"Sources","ASK.RELATED_QUESTIONS":"Related questions","ASK.META_TITLE":"Ask Appvizer - The AI assistant that guides you to the right software","ASK.ERROR":"An error occurred","ASK.RELATED_SOFTWARE":"Recommended software for you","ASK.DESKTOP_PLACEHOLDER":"Got a question? Appvizer's AI will guide you to the right software.","ASK.MOBILE_PLACEHOLDER":"Got a question? Our AI will answer it.","COMPARE_SUBMIT_LABEL":"Compare the selected software","COMPARE_LABEL":"Compare"}}">
Software Ticketing system: improve the efficiency of your ticket management with these 8 programs 8 effective ticketing systems to centralise your requests, automate your support and improve satisfaction. Compare the tools and make the right choice.
Software LiveAgent vs Zendesk: we help you decide between these two customer support software packages Full comparison between LiveAgent and Zendesk: features, price, interface, integrations. Which one is right for your business? A 100% practical guide for support, IT and management teams.
Software The 11 best ticketing software applications for reenchanting the customer and employee experience Do you need an IT helpdesk or a customer service management tool? It's not easy to find the right ticketing software. Find inspiration in our selection, along with valuable advice.
Tip • 6 June 2025
10 essential tips for improving the quality of your customer service
Are you getting poor feedback on your customer service? Are you looking to recruit? Discover 10 tips to boost the quality of your customer service.
Tip • 4 June 2025
The simple ingredients of a successful FAQ + examples!
Your customer support team is overworked and has to deal with a thousand and one questions a day. The solution? Create a FAQ to satisfy your customers and your teams!
Software • 4 June 2025
Zendesk vs Intercom: THE comparison for improving your customer experience in 2025
Compare Zendesk and Intercom: features, prices, AI, support, integrations. The guide to choosing the best solution for your customer relations.
Tip • 28 May 2025
Customer support automation, or how to use technology to improve customer satisfaction
Feel like you're spending too much time managing customer support requests? Automate it! Advantages, disadvantages and 6 best practices in this guide. As a bonus, a selection of tools to adopt as a matter of urgency.
Tip • 28 May 2025
Why and how can you have customer support that makes your customers happy? Strategies and advice
Offer effective and differentiating customer support: discover 4 key strategies, best practices and the contribution of AI to long-term loyalty.
Software • 28 May 2025
10 alternatives to Zendesk for better customer support in 2025
Discover 10 alternatives to Zendesk (and 3 bonuses) to optimise your customer support: free, open source or more flexible tools to suit all budgets.
Ticketing system: improve the efficiency of your ticket management with these 8 programs 8 effective ticketing systems to centralise your requests, automate your support and improve satisfaction. Compare the tools and make the right choice.
LiveAgent vs Zendesk: we help you decide between these two customer support software packages Full comparison between LiveAgent and Zendesk: features, price, interface, integrations. Which one is right for your business? A 100% practical guide for support, IT and management teams.
The 11 best ticketing software applications for reenchanting the customer and employee experience Do you need an IT helpdesk or a customer service management tool? It's not easy to find the right ticketing software. Find inspiration in our selection, along with valuable advice.
Zendesk vs Intercom: THE comparison for improving your customer experience in 2025 Compare Zendesk and Intercom: features, prices, AI, support, integrations. The guide to choosing the best solution for your customer relations.
Freshdesk
Customer Service
Customer Support
Customer Success
Customer Experience
Service Cloud
Customer Support
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GoContact
Contact Center
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monday service
Customer Service
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Zoho Desk
Customer Success
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Mobile Service Cloud
Customer Support
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Tidio
Customer Support
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Hiver
Customer Support
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Khoros
Customer Support
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LiveAgent
Customer Support
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LiveChat
Customer Support
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LiveEngage
Customer Support
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Moxie Concierge
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Software • 30 April 2025
Top 9 after-sales software tools that turn complaints into customer loyalty [comparison].
Centralisation of information, automation, central customer relations... In 2025, the after-sales service is no longer something you have to endure, it's something you control. With the right after-sales software! A comparison of 9 tools.
Tip • 27 October 2024
7 tips for an efficient and organised after-sales service
Delivery, warranty, repairs - after-sales service is at the heart of your customer relations. How can you make it more effective? Here's our advice for your after-sales service!
Definition • 27 October 2024
Technical support, a key driver of customer satisfaction
1 happy customer recommends you to 9 people. That's an excellent reason to set up high-quality technical support. Find out more about the basics and the solutions to illustrate them!
Tip • 27 October 2024
Me, the customer, my requirements, my expectations, and 15 actions to satisfy me
How do you satisfy a customer? It's best to know what they want, isn't it? Well, we'll let him have his say: he'll give you his 15 requirements on a plate. appvizer will also advise you on 15 concrete actions to take.
Tip • 23 November 2020
5 Secrets to Great Customer Service
Do you want to know what great customer service is and how to provide it? Read our top hacks to increase customer attrition.
Software • 20 May 2020
6 essential features of technical support softwares
Come on a discovery of how customer support solutions significantly increase user satisfaction. New customer support solutions put collaboration at the centre of their businesses to benefit from numerous advantages.
A satisfied customer is a loyal customer! Customer support software is, therefore, necessary to perfect your customer relations. Centralize all inquiries and allocate your resources to simplify the processing of demands. Get your tasks done faster!