Definition • 27 October 2024
Selfcare: all the tools you need to look after your customer relations
One of the key trends in customer relations and customer loyalty is self-care. But what exactly is self-care? What are the benefits and tools?
Latest articles
Tip • 27 October 2024
Boost the effectiveness of your marketing with personalised customer relations!
The personalisation of customer relations is a major trend in customer experience. Not only does it make it possible to satisfy consumers who have become more demanding, it also builds long-term loyalty.
Tip • 27 October 2024
User Experience: definition and techniques for improving UX
How can you create a good user experience to satisfy your customers and improve your performance? How can you improve the UX design of a website?
Definition • 27 October 2024
Digitalising customer relations: the key to boosting your sales
Why digitalise customer relations in 2023? Loyalty, brand image, business development... Find out all about the issues and where to start!
Tip • 27 October 2024
Click and Collect: a winning strategy for your business!
Click and collect: how can you set up this service for your shops? E-booking, online ordering, in-store collection - everything you need to know!
![[SURVEY] What role do people play in customer relations in the digital age?](https://www.datocms-assets.com/17507/1624464367-illustration-enquete.png?fit=max&fm=webp&q=60&w=227)
Definition • 27 October 2024
[SURVEY] What role do people play in customer relations in the digital age?
At a time when the whole customer relationship is going digital, what is the place of the human element? Discover the results of our survey, which takes stock of the practices of professionals in the sector.
