Latest articles

Enhance your users' experience with one of these 20 customer portal software packages

Software • 20 February 2025

Enhance your users' experience with one of these 20 customer portal software packages

As companies look to improve their customer experience, online customer portals are on the increase. While they are very practical, there are a plethora of solutions on the market. Which one should you choose?

12 practical tips for dealing with difficult customers and improving customer satisfaction

Tip • 27 October 2024

12 practical tips for dealing with difficult customers and improving customer satisfaction

How do you deal with a difficult customer? What techniques and software should you use? We'll put you in touch with 12 solutions to help you be more responsive!

How to maximise the benefits of customer service

Tip • 30 September 2020

How to maximise the benefits of customer service

How to get the best from customer service? Here you will find our list of suggestions to better satisfy your customers' needs and turn customer service into a key and value-added department for your company