Definition Discover the importance of CRM in customer lead management The importance of CRM is not only in driving companies towards better commercial and productive performance, but also in establishing a personal connection.
Tip 7 keys to organising a successful sales team The Sales Department is the backbone of any company. Discover how to organise a successful sales team thanks to 7 infallible practices.
Definition Features and functions that a CRM should have Acquiring a new customer is approximately 5 times more expensive than investing in retaining existing customers. This is why CRM features are so important.
Definition • 4 May 2025
CRM definition: what are the functions of a CRM and how to implement it in the company?
CRM definition: discover what a CRM is and how you can implement it in your company. What it is for, functionalities, types, advantages and more.
Tip • 4 May 2025
What are the advantages of CRM in a company?
The benefits of CRM? It manages and automates customer relationships, facilitates professional service and creates new sales opportunities.
Tip • 4 May 2025
How to improve customer relations through e-CRM?
e-CRM, Electronic Customer Relationship Management, helps companies convert leads into customers and improve retention rates.
Word from the expert • 4 May 2025
5 tips to improve your sales follow-up
Sales follow-up is still the best way of scaling, enabling you to finalise sales and accelerate lead conversion, among other things. Here are 5 tips from experts on how to provide a service and sales follow-up that is worth your while, and that will play an active part in your company's growth.
Word from the expert • 4 May 2025
5 tips to improve your sales follow-up
Sales follow-up is still the best way of scaling, enabling you to finalise sales and accelerate lead conversion, among other things. Here are 5 tips from experts on how to provide a service and sales follow-up that is worth your while, and that will play an active part in your company's growth.
![[Guest Writer] Sales people don't use CRM... and rightly so](https://sandbox.media.appvizer.net/articles/33211743/cover/uk/cover-picture_w227.webp)
Word from the expert • 3 May 2025
[Guest Writer] Sales people don't use CRM... and rightly so
Sunny Paris, co-founder and CEO of noCRM.io, looks at the use of CRM and the importance of choosing a tool that is tailored to the needs and priorities of the business.
Manage your international customers with Oryanoo CRM Managing your customer relations internationally or in multi-site mode is not possible with all CRMs. Oryanoo is the leader in this field.
Magic Business: online CRM without limits Customisation isn't just about aesthetics. Your CRM is also your business strategy. So it's best to avoid the standard.
The CRM that will boost the performance of your sales force A good CRM is a must for your business. But not all of them have the same level of segmentation or workflow relevance: the qualities of Tiger Pro.
Mobile CRM: benefits and tools to support your sales force How can you boost the efficiency of your teams on the move? By choosing the right mobile CRM application from our selection.
monday CRM
Customer relationship management
Sales Force Automation
Retail Management
Sales Management
Business Management
Word from the expert • 1 May 2025
Commerce & Marketing: CRM at the heart of a win-win relationship?
The benefits of implementing a CRM system within a company are well established. But how do you ensure that it is used to its full potential by the marketing and sales departments?
Definition • 1 May 2025
What is the role of the CRM manager?
Role of the CRM manager: who is he, what does he do and why is it important? What academic background to exercise the profession? All about this increasingly strategic profession
Definition • 1 May 2025
Customer Relationship Management: 360˚ Customer Relationship with a CRM
a zoom on how to deal with the customer relationship from A to Z, tips, news and tools to get every benefit from the customer relationship
Tip • 1 May 2025
Operational CRM: what is it?
Operational CRM: what is it and what are its main features? How does it differ from other types of CRM? Everything you need to know about it.
Tip • 1 May 2025
Follow up marketing: how to exploit its advantages?
Follow-up marketing: What is it and what are the main tools to put it into practice? Useful tips
Tip • 1 May 2025
Follow up marketing: how to exploit its advantages?
Follow-up marketing: What is it and what are the main tools to put it into practice? Useful tips
Tip • 29 April 2025
7 tips for better customer care
The customer deserves special attention, why? Because he might come back to you, be loyal and profitable over the years. A little guide that touches everyone: sales, marketing, service and customer support for good customer service
Tip • 29 April 2025
7 tips for better customer care
The customer deserves special attention, why? Because he might come back to you, be loyal and profitable over the years. A little guide that touches everyone: sales, marketing, service and customer support for good customer service
Definition • 28 April 2025
How to improve your customer relationship management through colaborative crm?
Collaborative CRM: what is it and what are its main features? How does it differ from other types of CRM? Find out everything you need to know in our article.
Software • 28 April 2025
Manage your international customers with Oryanoo CRM
Managing your customer relations internationally or in multi-site mode is not possible with all CRMs. Oryanoo is the leader in this field.
Definition • 28 April 2025
How to improve your customer relationship management through colaborative crm?
Collaborative CRM: what is it and what are its main features? How does it differ from other types of CRM? Find out everything you need to know in our article.
