Customer relationship management

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The future of the RCMP
Definition
The future of the RCMP
In the future, Customer Relationship Management or CRM will be at the heart of a company's marketing strategy. More than a sales act, it's a personalised experience for the customer.
5 Best Small business CRM software for 2024 [comparaison]
Software
5 Best Small business CRM software for 2024 [comparaison]
What is the best small business CRM software for 204? Discover our comparison as well as some wise advice to choose your solution.
Top 3 Best CRM for Independent Consultants in 2024
Software
Top 3 Best CRM for Independent Consultants in 2024
Cultivating a good relationship with clients is at the heart of consultancy businesses. Learn how a CRM could help your activity and discover our Top 3 picks!

Latest articles

Free CRM software comparison 2024
Software
25 April 2024
Free CRM software comparison 2024
Are you looking for a complete and efficient CRM software without breaking the bank? Discover our selection of the 3 best free CRM solutions to optimize your customer management experience!

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Which is the best CRM for me?
Software
7 October 2021
Which is the best CRM for me?
Too much CRM software on the market? Are you are wondering which CRM software is the best for you? Discover our comparison to find the future ally of your business development.
How do you measure customer loyalty?
Tip
1 October 2021
How do you measure customer loyalty?
How do you measure customer loyalty? Discover in this article the difference between customer loyalty and customer retention, and the top 7 retention metrics to measure customer loyalty
CRM System Implementation-Improve Performance By Automating
Tip
28 September 2021
CRM System Implementation-Improve Performance By Automating
Are you constantly looking for new solutions to improve your customers' experience? By investing in a CRM your company can not only automate and improve efficiency, but also improve your customers' experience. Click here to find out the benefits of a CRM software and how to implement it.