Decibel Insight is a sophisticated analytics tool tailored for large enterprises and e-commerce platforms, empowering them with deep insights into customer behaviour. Its standout features include real-time session replays, click heatmaps, and form analytics, offering a competitive edge in understanding user experiences.

What are the main features of Decibel Insight?

Real-Time Session Replays

Gain a comprehensive understanding of user interactions through real-time session replays. This feature enables businesses to watch recordings of user sessions, providing insights into navigation patterns and helping identify pain points on your website.

• Replays are detailed and include mouse movements and clicks.
• Helps in discovering user journey obstacles.
• Improves understanding of customer paths and interactions.

Click Heatmaps

Visualise user interaction intensity with click heatmaps. This feature offers a clear representation of where users are clicking on your site, highlighting high and low engagement areas.

• Identify most and least interactive website elements.
• Optimize page layouts to enhance user engagement.
• Utilize visual data to improve content placement.

Form Analytics

Increase conversion rates by analysing form interactions through Decibel Insight's form analytics feature. This tool provides detailed reports on how users interact with forms, identifying potential drop-off points and areas for improvement.

• Identify fields causing form abandonment.
• Optimize form design to boost completion rates.
• Gain insights into user frustration points within forms.