\nAppvizer's AI guides you in the use or selection of enterprise SaaS software.","FR":"France (Français)","COM":"United States (English)","UK":"United Kingdom (English)","ES":"España (Español)","DE":"Deutschland (Deutsch)","IT":"Italia (Italiano)","BR":"Brasil (Português)","NAVIGATION.ACTIVITY_AREA":"Business sector","NAVIGATION.ALL_ARTICLES_AND_SOFTWARES":"All software and articles","NAVIGATION.NO_ARTICLE_TO_DISPLAY":"No article available","NAVIGATION.SEE_ALL_ARTICLES":"See all articles","NAVIGATION.NO_SOFTWARE_TO_DISPLAY":"No software available","NAVIGATION.SEE_ALL_SOFTWARES":"See all software","NAVIGATION.BACK":"Back","BREADCRUMB.BASE_URL":"Home","CATEGORY.SIBLING_CATEGORIES":"{name}: other categories to discover","CATEGORY.SOFTWARE_GUIDE":"{name}: our software guides","CATEGORY.SOFTWARE_PRESENTATION.TITLE":"{name}: trending solutions","CATEGORY.LATEST_ARTICLES":"Latest articles","CATEGORY.SELECTION_CATEGORIES.TITLE":"{name}: popular categories","CATEGORY.SELECTION_CATEGORIES.TITLE_MOBILE":"Choose a category","CATEGORY.SELECTION_CATEGORIES.TITLE_DESKTOP":"Other categories","CATEGORY.TOPIC.HOW_TO":"{name}: how to manage from A to Z?","CATEGORY.TOPIC.DEFINITION":"{name}: understanding the basics","CATEGORY.TOPIC.SOFTWARE":"{name}: finding the suitable software","CATEGORY.SELECT_CHILD.TITLE":"{name}: popular categories","CATEGORY.SELECT_CHILD.TITLE_MOBILE":"Choose a category","CATEGORY.SELECT_CHILD.TITLE_DESKTOP":"Other categories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.TITLE":"{name}: popular software directories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.DROPDOWN_LABEL":"Other categories","CATEGORY.LOAD_MORE":"Load more articles","CATEGORY.LOADING":"Loading...","CATEGORY.META.TITLE":"{name} News, Articles, Software Programs, and Business Resources","CATEGORY.META.DESCRIPTION":"All the latest news, software reviews and business guides on {name} right here on Appvizer","CATEGORY.SEE_ALL_SOFTWARE":"See all software","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.TITLE":"{name} : related categories","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_MORE":"Show more","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_LESS":"Show less","META.TITLE":"Appvizer | Media and Software Comparison Tool for Professionals","META.DESCRIPTION":"Reinvent your business: Thrive and find the best software program for your business with Appvizer","TRANSPARENCY.LABEL":"Learn more","TRANSPARENCY.TEXT":"Transparency is an essential value for Appvizer. 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eGain Super Chat : Revolutionise Customer Engagement with Live Chat
eGain Super Chat : Revolutionise Customer Engagement with Live Chat
5.0
Based on 1 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
eGain Super Chat is designed for businesses seeking to enhance customer service through live chat. It caters to customer service teams and online retailers, featuring real-time text chat, seamless integration, and AI-driven assistance to set it apart from the competition.
What are the main features of eGain Super Chat?
Real-Time Text Chat for Instant Support
Experience seamless customer interaction with a focus on speed and accuracy. eGain Super Chat simplifies communication by providing:
Instant Messaging: Engage with customers in real-time, addressing their queries swiftly.
Dynamic Response Options: Utilise canned responses to streamline interactions without compromising personalisation.
Customisable Chat Templates: Tailor chat windows to reflect your brand’s identity, enhancing customer experience.
Seamless Integration for Streamlined Operations
Integrate eGain Super Chat effortlessly with your existing systems to maintain a unified workflow. Key features include:
CRM Integration: Synchronise chat data with your CRM for comprehensive customer insights and improved service.
Ecommerce Compatibility: Embed chat functions within your ecommerce platform to assist customers at every purchase stage.
API Support: Extend the capabilities of eGain Super Chat by integrating with various business tools and applications.
AI-Driven Assistance for Enhanced Efficiency
Harness the power of artificial intelligence to uplift your customer service operations. eGain Super Chat offers:
Virtual Assistants: Deploy AI-powered chatbots to handle routine inquiries, freeing up agents for complex issues.
Sentiment Analysis: Detect customer mood during conversations to tailor responses for a personalised experience.
Predictive Analytics: Analyse chat trends and customer behaviour patterns to enhance service strategies.
Streamline your communication with our instant messaging software. Enhance your team’s productivity with real-time messaging and file sharing.
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Our instant messaging software allows you to communicate effectively with your team. Its real-time messaging and file sharing features help you streamline your communication, making it easier to collaborate and get work done efficiently. Say goodbye to long email threads and missed messages, and hello to increased productivity.
Efficiently communicate with your team through instant messaging. Stay connected and boost productivity with this software's user-friendly interface and robust features.
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MobiChat offers a variety of messaging options including group chats, file sharing, and video conferencing. Its advanced search function allows for easy retrieval of past conversations and the ability to integrate with other software makes it a versatile tool for any business.
A powerful instant messaging software that offers secure messaging, video and audio conferencing, file sharing, and screen sharing.
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With Rocket.Chat, you can create channels for specific projects or teams, customize notifications, and integrate with other apps. It also offers end-to-end encryption, two-factor authentication, and on-premise deployment options for added security.
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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