\nAppvizer's AI guides you in the use or selection of enterprise SaaS software.","FR":"France (Français)","COM":"United States (English)","UK":"United Kingdom (English)","ES":"España (Español)","DE":"Deutschland (Deutsch)","IT":"Italia (Italiano)","BR":"Brasil (Português)","NAVIGATION.ACTIVITY_AREA":"Business sector","NAVIGATION.ALL_ARTICLES_AND_SOFTWARES":"All software and articles","NAVIGATION.NO_ARTICLE_TO_DISPLAY":"No article available","NAVIGATION.SEE_ALL_ARTICLES":"See all articles","NAVIGATION.NO_SOFTWARE_TO_DISPLAY":"No software available","NAVIGATION.SEE_ALL_SOFTWARES":"See all software","NAVIGATION.BACK":"Back","BREADCRUMB.BASE_URL":"Home","CATEGORY.SIBLING_CATEGORIES":"{name}: other categories to discover","CATEGORY.SOFTWARE_GUIDE":"{name}: our software guides","CATEGORY.SOFTWARE_PRESENTATION.TITLE":"{name}: trending solutions","CATEGORY.LATEST_ARTICLES":"Latest articles","CATEGORY.SELECTION_CATEGORIES.TITLE":"{name}: popular categories","CATEGORY.SELECTION_CATEGORIES.TITLE_MOBILE":"Choose a category","CATEGORY.SELECTION_CATEGORIES.TITLE_DESKTOP":"Other categories","CATEGORY.TOPIC.HOW_TO":"{name}: how to manage from A to Z?","CATEGORY.TOPIC.DEFINITION":"{name}: understanding the basics","CATEGORY.TOPIC.SOFTWARE":"{name}: finding the suitable software","CATEGORY.SELECT_CHILD.TITLE":"{name}: popular categories","CATEGORY.SELECT_CHILD.TITLE_MOBILE":"Choose a category","CATEGORY.SELECT_CHILD.TITLE_DESKTOP":"Other categories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.TITLE":"{name}: popular software directories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.DROPDOWN_LABEL":"Other categories","CATEGORY.LOAD_MORE":"Load more articles","CATEGORY.LOADING":"Loading...","CATEGORY.META.TITLE":"{name} News, Articles, Software Programs, and Business Resources","CATEGORY.META.DESCRIPTION":"All the latest news, software reviews and business guides on {name} right here on Appvizer","CATEGORY.SEE_ALL_SOFTWARE":"See all software","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.TITLE":"{name} : related categories","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_MORE":"Show more","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_LESS":"Show less","META.TITLE":"Appvizer | Media and Software Comparison Tool for Professionals","META.DESCRIPTION":"Reinvent your business: Thrive and find the best software program for your business with Appvizer","TRANSPARENCY.LABEL":"Learn more","TRANSPARENCY.TEXT":"Transparency is an essential value for Appvizer. 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Click2Coach : Efficient Coaching Software for Call Centres
Click2Coach : Efficient Coaching Software for Call Centres
4.0
Based on 4 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
Click2Coach is designed for call centres aiming to enhance customer service through targeted coaching. With real-time monitoring, detailed performance analytics, and customised feedback, Click2Coach stands out in transforming staff performance.
What are the main features of Click2Coach?
Real-Time Monitoring for Instant Feedback
Empowering call centre managers to monitor interactions as they happen, Click2Coach facilitates immediate assistance and support to agents.
Live call listening for instant oversight
Alert notifications during critical moments
Direct intervention capabilities for trainers
Detailed Performance Analytics
Click2Coach provides comprehensive analytics for assessing team performance trends and individual achievements.
Detailed reports on call metrics
Visual dashboards for quick data interpretation
Tracking of agent progress over time
Customised Feedback and Training
Creating bespoke training programmes and feedback paths, Click2Coach ensures personal development is prioritised for every team member.
Personalised coaching plans tailored to individual needs
Fully adaptable training resources for various scenarios
Structured feedback sessions to foster growth
Real-time insights blend effortlessly with powerful analytics and tailored coaching to build smarter, more effective teams.
Streamline your communication with a powerful telecom software. Make and receive calls, send SMS and fax, and manage your contacts all in one place.
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With this software, you can easily integrate your phone system with your CRM, track call analytics, and set up custom greetings and voicemail. Stay connected and productive from anywhere with Ringover.
Offers advanced call routing, real-time analytics, and multi-channel communication for efficient customer interaction management.
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GoContact provides a comprehensive suite of tools designed to enhance customer service operations. With features such as advanced call routing, agents can efficiently manage incoming calls, ensuring customers reach the right departments quickly. Real-time analytics empower supervisors to monitor performance and make data-driven decisions, while multi-channel communication supports varied interactions across voice, email, chat, and social media platforms. This integration leads to improved overall customer satisfaction.
Boost your call center productivity with advanced software that streamlines operations and enhances customer experience.
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Experience seamless call handling, intelligent routing, and detailed reporting capabilities. This software integrates with your existing systems and offers real-time insights for better decision-making.
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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