\nAppvizer's AI guides you in the use or selection of enterprise SaaS software.","FR":"France (Français)","COM":"United States (English)","UK":"United Kingdom (English)","ES":"España (Español)","DE":"Deutschland (Deutsch)","IT":"Italia (Italiano)","BR":"Brasil (Português)","NAVIGATION.ACTIVITY_AREA":"Business sector","NAVIGATION.ALL_ARTICLES_AND_SOFTWARES":"All software and articles","NAVIGATION.NO_ARTICLE_TO_DISPLAY":"No article available","NAVIGATION.SEE_ALL_ARTICLES":"See all articles","NAVIGATION.NO_SOFTWARE_TO_DISPLAY":"No software available","NAVIGATION.SEE_ALL_SOFTWARES":"See all software","NAVIGATION.BACK":"Back","BREADCRUMB.BASE_URL":"Home","CATEGORY.SIBLING_CATEGORIES":"{name}: other categories to discover","CATEGORY.SOFTWARE_GUIDE":"{name}: our software guides","CATEGORY.SOFTWARE_PRESENTATION.TITLE":"{name}: trending solutions","CATEGORY.LATEST_ARTICLES":"Latest articles","CATEGORY.SELECTION_CATEGORIES.TITLE":"{name}: popular categories","CATEGORY.SELECTION_CATEGORIES.TITLE_MOBILE":"Choose a category","CATEGORY.SELECTION_CATEGORIES.TITLE_DESKTOP":"Other categories","CATEGORY.TOPIC.HOW_TO":"{name}: how to manage from A to Z?","CATEGORY.TOPIC.DEFINITION":"{name}: understanding the basics","CATEGORY.TOPIC.SOFTWARE":"{name}: finding the suitable software","CATEGORY.SELECT_CHILD.TITLE":"{name}: popular categories","CATEGORY.SELECT_CHILD.TITLE_MOBILE":"Choose a category","CATEGORY.SELECT_CHILD.TITLE_DESKTOP":"Other categories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.TITLE":"{name}: popular software directories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.DROPDOWN_LABEL":"Other categories","CATEGORY.LOAD_MORE":"Load more articles","CATEGORY.LOADING":"Loading...","CATEGORY.META.TITLE":"{name} News, Articles, Software Programs, and Business Resources","CATEGORY.META.DESCRIPTION":"All the latest news, software reviews and business guides on {name} right here on Appvizer","CATEGORY.SEE_ALL_SOFTWARE":"See all software","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.TITLE":"{name} : related categories","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_MORE":"Show more","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_LESS":"Show less","META.TITLE":"Appvizer | Media and Software Comparison Tool for Professionals","META.DESCRIPTION":"Reinvent your business: Thrive and find the best software program for your business with Appvizer","TRANSPARENCY.LABEL":"Learn more","TRANSPARENCY.TEXT":"Transparency is an essential value for Appvizer. 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E-deal by efficy : Streamlining customer processes in French organisations
E-deal by efficy : Streamlining customer processes in French organisations
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E-deal by efficy: in summary
E-deal, a CRM with broad functional coverage
E-deal is a global, customisable and intelligent platform that enables you to activate all the levers of sales, marketing and customer support. By bringing together all your contact data, whether for businesses (BtoB) or individuals (BtoC), in a single solution, E-deal gives you excellent knowledge of your customers. This enables you to offer them an exceptional customer experience that they won't find with your competitors.
1. Commerce
To make your teams even more efficient and effective, E-deal offers many features that are essential for salespeople and their managers. Whether you're talking about web-to-lead forms, opportunity scoring, pipeline management, sales proposal templates, data quality functionalities, product catalogue, e-signature, reporting or process automation, E-deal has it all. Finally, artificial intelligence assists salespeople in their day-to-day work, for example by enriching contact data.
2. Customer Support
A tailor-made CRM to improve the quality of your support service and build customer loyalty. Create a ticket from an email, resolve several tickets at the same time, manage SLAs, extranet, knowledge base, automate procedures, etc. All these features help you to deliver a high-quality service. Finally, sentiment analysis, performed by artificial intelligence, allows you to prioritise tickets and defuse certain situations.
3. Marketing
E-deal offers your teams the tools to help them make their marketing operations even more effective. Marketing targeting functions, campaign management, digital pressure measurement, outbound call campaigns for prospecting, origins management for better ROI calculation, marketing automation... All on the E-deal platform.
E-Deal or American publisher, which to choose?
Unlike Salesforce or Microosft, E-deal is a highly flexible CRM that adapts easily to your business, internal processes and methods without the need for a consultancy firm. E-deal is a French solution; the engineers, support and data hosting are all located in France. This guarantees you rapid access to information and total confidentiality of your data.
E-deal is a recognised CRM publisher
Founded in 1998, the E-deal solution is now used by more than 300 customers in sectors where process management is a major issue: Banking, Mutual & Insurance, Social Housing, Public Sector, etc.
Its benefits
One-stop shop (publisher & integrator)
Intelligent, Automated, Open
Complete business coverage (sales, marketing, customer service)
Sovereign French cloud
Customisable, Configurable, Customisable
ISO 9001, HDS, GDPR, UGAP by SCC, SecNumCloud
E-deal by efficy - --- User dashboard ---
At a glance, users can see their tasks for the day and their most important KPIs.
E-deal by efficy - --- Standard solution screen ---
Clear ergonomics, hierarchy of information
Adoption times are reduced.
E-deal by efficy - --- Customer service ---
Agents see the requests to be processed. The manager can see his team's workload.
E-deal by efficy - --- Reporting ---
Managers and individual users can create reporting tables.
Streamline customer data and insights with powerful CRM software, improving sales efficiency and customer satisfaction.
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Utilize customizable dashboards and reports to gain a comprehensive view of your sales pipeline, track progress and forecast future sales trends. Collaborate with team members and automate routine tasks to focus on building strong customer relationships.
Customer relationship management software offering a turnkey solution for customer tracking and analysis.
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Salesforce Starter is positioned as an essential customer relationship management (CRM) solution, particularly suited to small and medium-sized businesses looking to boost their customer follow-up. Featuring advanced analysis, contact management, sales opportunity tracking and an intuitive dashboard, it helps companies personalise their approach to customers and optimise their sales strategies.
Organize and streamline your customer interactions with our CRM software. Track leads, deals, and communication all in one place.
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Our CRM software simplifies your sales process with customizable pipelines, automatic data capture, and easy-to-use reporting tools. Stay on top of your sales game with Pipedrive.