Oracle Right Now : Enhance Customer Interaction with Cloud Services
Oracle Right Now: in summary
Oracle Right Now is a comprehensive cloud-based customer service platform designed for businesses aiming to enhance customer interaction. Tailored for various industries, it offers powerful features like real-time analytics, seamless integration capabilities, and a personalised customer experience.
What are the main features of Oracle Right Now?
Real-Time Analytics
Gain valuable insights into customer behaviour and service efficiency with Oracle's advanced analytics tools. The platform provides data-driven decision-making, enhancing the user’s ability to respond swiftly to customer needs.
- Customisable dashboards for real-time data tracking
- Access to dynamic reporting tools for detailed analytics
- Predictive analytics to foresee customer trends
Seamless Integration
Oracle Right Now seamlessly integrates with various applications, ensuring a smooth flow of information across platforms. This feature allows businesses to utilise existing tools efficiently.
- Connects with CRM systems for streamlined data management
- Easy integration with third-party applications
- API support for custom integrations
Personalised Customer Experience
Enhance customer satisfaction by delivering tailored experiences. Oracle Right Now offers tools to personalise interactions, ensuring customers feel valued and understood.
- Customisable customer workflows for targeted engagement
- Enables individualised communication strategies
- Automated responses for efficient service delivery
Oracle Right Now: its rates
standard
Rate
On demand
Clients alternatives to Oracle Right Now
Streamline customer support with a powerful Help Desk software. Automate ticket management, monitor SLAs, and improve agent productivity.
See more details See less details
With the Help Desk software, you can track customer issues from start to finish, escalate tickets based on priority, and manage your support team's workload effectively. The software offers customisable workflows, reporting, and analytics tools to help you gain insights into your support performance.
Read our analysis about InvGateTo InvGate product page
Streamline your customer support with this Help Desk software. Manage tickets, automate workflows, and track performance in one centralised platform.
See more details See less details
With Help Desk Premier, you can customise ticket forms to capture essential customer information, set up SLAs to ensure timely responses, and collaborate with your team to resolve issues efficiently. Plus, real-time analytics and reporting give you insights into customer satisfaction and agent performance.
Read our analysis about Help Desk PremierTo Help Desk Premier product page
Streamline customer support with this Help Desk software. Automate ticket management, track performance, and access analytics in one place.
See more details See less details
Improve customer satisfaction with Helpdesk Office. Assign tickets to agents, prioritise tasks, and offer self-service options. Use analytics to identify trends and improve support processes.
Read our analysis about Helpdesk OfficeTo Helpdesk Office product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.