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Alternatives to Kayako

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3.9
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

If you are exploring customer support and helpdesk solutions, you may be considering alternatives to Kayako. While Kayako offers robust features for managing customer interactions, there are various other tools that can provide similar functionalities, often with unique benefits tailored to different business needs. Whether you require more customisation, better integration capabilities, or cost-effective options, the market has a range of alternatives worth evaluating. Below is a curated list of recommended tools that serve as viable substitutes for Kayako.

Service Cloud

Customer Service Software to Build Customer Loyalty

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4.4
Based on +200 reviews
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Paid version from €75.00 /month

Consider using Service Cloud as a versatile and efficient solution for your customer service needs.

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Service Cloud offers a user-friendly interface, seamless integration with other platforms, and advanced features to streamline your customer support processes. With Service Cloud, you can easily track customer interactions, resolve issues efficiently, and provide personalised service. Say goodbye to the limitations of Kayako and embrace the benefits of Service Cloud for a more effective customer service experience.

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Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

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Tidio

All in-in-one AI customer servie platform

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4.8
Based on +200 reviews
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Paid version from €29.00 /month

Tidio presents a robust solution for those seeking to enhance their customer communication experience. With its intuitive interface and powerful features, Tidio serves as a commendable alternative to Kayako, catering to businesses of all sizes looking to streamline their engagement processes.

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Tidio offers a range of functionalities including live chat, chatbot automation, and integrations with various platforms, ensuring a seamless communication flow. Its user-friendly design allows businesses to quickly set up and customise their interactions, making it an ideal choice for those who want to improve customer satisfaction while utilising an effective tool similar to Kayako.

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Benefits of Tidio

check Ease of use (no-code implementation, visual chatbot builder)

check Sleek design (lightweight, customisable chat widget)

check Powerful AI (resolve most of your tickets without a single click)

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Botmind

Hybrid customer support chatbot.

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4.9
Based on 97 reviews
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Pricing on request

Consider using Botmind as a superior option to Kayako.

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Botmind offers a more advanced interface, increased efficiency, and enhanced user experience compared to Kayako. With Botmind, you can enjoy a seamless workflow and improved performance without encountering any of the limitations often found in Kayako.

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Benefits of Botmind

check Respond to your customers in less than a second

check Reduces the cost of support by 90%

check Respond to your customers in less than a second

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Diabolocom AI

Revolutionise Customer Support with AI Enhancement

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Pricing on request

Introducing Diabolocom AI, a powerful software solution designed to enhance your customer engagement and streamline communication processes. As a compelling alternative to Kayako, Diabolocom AI offers an intuitive interface and innovative features that cater to the unique needs of businesses striving for excellence in customer service.

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Diabolocom AI leverages cutting-edge artificial intelligence technology to provide intelligent call routing, real-time analytics, and seamless integration with existing CRM systems. With its focus on improving operational efficiency and user experience, Diabolocom AI is equipped to help organisations maximise their customer interactions and drive satisfaction levels higher.

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Tribe by efficy

The smart and simple way to grow your business

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4.3
Based on 39 reviews
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Tribe is a modern software solution designed to enhance community engagement and collaboration. As an alternative to Kayako, Tribe offers a seamless platform that allows users to build vibrant online communities tailored to their specific needs.

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With its intuitive interface and robust features, Tribe empowers users to create spaces for discussions, resource sharing, and networking. Its focus on customisation enables organisations to establish their unique identity while fostering strong connections among members, ensuring a dynamic and interactive experience.

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