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Training organisation: select your certification body and certify your quality

Training organisation: select your certification body and certify your quality

By Emma Gil

Published: 14 November 2024

As a training organisation, you play an important role in your customers' professional lives.

Support and success in developing skills is almost mandatory in training centres. Not only because it determines the ultimate satisfaction of your customers, but also the reputation, standing and operation of your training organisation. So it's a good idea to obtain official certification by going through the famous initial audit.

Why is it important for a training centre to be certified? In this article, we list the certifying bodies and labelling authorities, and give you even more advice!

List of certification bodies

Which body should you turn to for certification? Here's a complete list:

List of certification bodies Generic address
AB Certification contact@abcertification.com
ACTIVCERT client@activcert.fr
Afnor Certification certification@afnor.org
Alpha Certif 12 contact@alphacertif12.fr
ALTICERT contact-alticert.certification@orange.fr
Apave Certification apave.certification@apave.com
ATALIA Certification infos@ataliacertification.fr
BCS Certification v.mounier@bcs-certification.com
Bureau de Certification international France contact@bcifrance.fr
Bureau Veritas Certification servicecommercial.certification@bureauveritas.com
CAPCERT contact@capcertification.com
CCTA Certification contact@ccta-certification.fr
Certifopac contact@certifopac.fr
Certi. Kôntrol contact@certikontrol.fr
CertUp Maïeutika info@maieutika.com
Ceva Solution certifications@cevasolution.fr
Cidées Certification contact@cidees-certification.com
DEKRA Certification dcs.fr@dekra.com
EVOLVE commercial@evolve-certification.fr
Global Certification qualiopi@global-certification.fr
GQC-Global Quality Cert contact@global-quality-cert.fr
HOFI Cert info@hoficert.com
I.Cert qualiopi@icert.fr
ICPF & PSI info@certif-icpf.org
ISQ isq-certifications@isqualification.com
System Quality Label qualite@lqs.fr
LRQA France SAS Commercial.France@lr.org
OGS certification contact@ogs-certification.fr
Proneo Certification info@proneo-certification.fr
QOANIX contact@qoanix.com
Qualianor Certification qualiopi@qualianor.com
Qualibat Qualiopi@qualibat.com
Qualinow contact@qualinow.fr
Qualitia Certification qualiopi@qualitia-certification.fr
SGS ICS fr.certification@sgs.com
Socotec Certification certification.france@socotec.com

Source: travail-emploi.gouv.fr, list created on 23 September 2019 and updated on 12 March 2024. Quality of vocational training organisations. Ministry of Labour, Health and Solidarity.

List of accreditation bodies

What about accreditation bodies?

If you are wondering what the difference is with a certifying body, go to the FAQ at the end of the article. 🤫

List of labelling bodies Label title Generic addresses
Association for the promotion of the APP label Personalized Pedagogy Workshop (APP) contact@app-reseau.eu
National Federation of CIBCs Total Quality Skills Assessment and Accompaniment Operator (OBCAQT) contact@c-n-l.net
France Education International Quality French as a Foreign Language (FLE) qualitefle@france-education-international.fr
French Ministry of Education and Youth Eduform dgesco.eduform@education.gouv.fr
Ministry of the Interior Quality of training at driving schools bfper-dsr@interieur.gouv.fr
Ministry of Agriculture and Food Sovereignty QualiFormAgri address to come
Occitania Region Certif'Région qualite_certifregion@laregion.fr
Network of 2nd chance schools in France 2nd Chance School (E2C) labellisation@reseau-e2c.fr

Source: travail-emploi.gouv.fr, list created on 23 September 2019 and updated on 12 March 2024. Quality of vocational training organisations. Ministry of Labour, Health and Solidarity.

Why is it useful to be certified?

Reminder: definition of certification for a training organisation

Certification for a training organisation is a statement attesting to the seriousness of a training centre, based on the initial quality requirements and procedures. This certification also contains a unique registration number for the training provider 's declaration of activity.

To achieve this, the training centre can call on the services of a certifying body, or a labelling body, to assess the quality of the services offered and the regulations.

Once the audit has been successfully completed, you will receive accreditation based on compliance with standards and customer satisfaction. 📄

6 benefits for training centres

🥇Obtaining certification isn't just an administrative matter. What are the advantages for a training provider of being accredited?

  • Reassure your various clients: you demonstrate that your management processes and criteria are objective in terms of the way your organisation operates and your skills repository.
  • Increase the efficiency of activities through continuous quality improvement, with advice on the creation of new personalised education courses, for example, and the reduction of errors that can occur within your environment.
  • Increase employee motivation: thanks to good management, employees are more motivated and work more efficiently; they are more satisfied with their work... and so are you! 😀
  • Obtain legal certainty: checks on compliance with standards are less frequent once certification has been obtained, and it will be easier to obtain various licences there.
  • Better satisfy trainees through regular follow-up throughout the training period and provide the best possible services.
  • Add a marketing tool: improve your reputation by promoting the quality of your training centre! And let your customers and partners benefit from your reputation. ✨

Focus on QUALIOPI certification for training organisations

Definition of QUALIOPI certification

QUALIOPI certification is the most important certification for training organisations, and is the exclusive property of the State, which testifies to its quality.

By analysing the quality of the services provided by training centres and the satisfaction of beneficiaries, this certification assesses the overall operation of a training organisation and its results, thereby issuing a certificate of its good quality.

The 4 benefits of QUALIOPI

This certification can offer you great benefits such as extending your reach, and promoting your activities, as well as retaining your existing customers and acquiring new ones. 💯

But QUALIOPI is above all these four main advantages:

  • access to financial aid through subsidies and training contracts, thanks to QUALIOPI's certified, high-quality recognition;
  • competitive advantage: approved training centres stand out from their competitors by certifying their added value with their certified label;
  • Continuous improvement in the quality of the services offered, with the aim of always finding the best personalised training for their customers, quickly and efficiently;
  • boosting confidence: training centres inspire greater trust among their partners, prospects and customers, who feel reassured about their training and the quality of it.

Who is concerned?

QUALIOPI certification is necessary for training centres seeking financial assistance. It can be awarded after the training centre has been examined by the certifying body or the labelling body, and provides :

  • confidence: learners know that their training is of a high standard, and your partners will be more loyal to you,
  • transparency: the standards of your quality tests are visible, so you can see where you need to improve,
  • and a guarantee of quality to the approved training organisation's partners and customers.

💡If you're looking to meet the requirements of Qualiopi certification and maximise the quality of your training organisation, think about equipping your training centre with software!

For example, e-parcours, created specifically for training organisations, is a complete management software package designed to digitalise all your processes: CRM, financial management, administrative management of trainees, etc. So you can operate more efficiently and meet the various certification criteria more easily. What's more, the publisher offers you support from A to Z in your QUALIOPI procedures, whether it's for obtaining certification or maintaining it.

FAQ on certification of training organisations❓

How do you obtain certification?

To obtain certification, you must submit an application for certification (application file) to the certification body or labelling body of your choice.

The certification committee then examines your application and your practices, and decides whether to award you certification.

What is the difference between a certification body and a labelling body?

A certification body evaluates and certifies the conformity of a product or service to specific standards, for example, by ensuring that you comply with the requirements of established official standards.

A labelling body awards labels to products or services that stand out for specific features, such as educational innovation or environmental innovation, without necessarily certifying compliance with strict established standards.

Does it cost anything to get certified?

Yes, on average between 700 and 1600 euros per day (the price of the audit varies depending on the training organisation).

Who pays for my certification?

QUALIOPI certification offers 8 types of funding:

  • The Personal Training Account (CPF)
  • Skills operators (OCPO)
  • The Training Insurance Fund (FAF)
  • Regional schemes
  • Pôle emploi
  • Professional Transition Plan (PTP)
  • National Employment Fund (FNE)
  • Calls for projects.

Getting certified in a nutshell

Finally, there are a number of certification options available to you. Certification is greatly appreciated by all the parties involved in your training organisation.

By getting certified, you will not only obtain a guarantee of quality but also support that will help you to finance and continually improve your project but also, to strengthen trust with your partners and customers, by improving your brand image.

💫 And remember, " quality is not a quick or temporary fix, it's a process of continuous improvement"!

Article translated from French

Emma Gil

Emma Gil,

Emma is passionate about communications and digital and operational marketing. This is what led her to study Applied Foreign Languages - Trilingual Digital Communication and International Business at the Université Paris-Est Créteil (UPEC).
French with Madrid roots, she speaks French, Spanish and English, and also has a basic knowledge of German, Italian, Portuguese and soon Korean.

She loves traveling, discovering new cultures, eating, watching series, and playing music like the guitar. 🎼 Emma also attaches great importance to fighting for various causes, such as animal welfare and climate change. 🍃