\nAppvizer's AI guides you in the use or selection of enterprise SaaS software.","FR":"France (Français)","COM":"United States (English)","UK":"United Kingdom (English)","ES":"España (Español)","DE":"Deutschland (Deutsch)","IT":"Italia (Italiano)","BR":"Brasil (Português)","NAVIGATION.ACTIVITY_AREA":"Business sector","NAVIGATION.ALL_ARTICLES_AND_SOFTWARES":"All software and articles","NAVIGATION.NO_ARTICLE_TO_DISPLAY":"No article available","NAVIGATION.SEE_ALL_ARTICLES":"See all articles","NAVIGATION.NO_SOFTWARE_TO_DISPLAY":"No software available","NAVIGATION.SEE_ALL_SOFTWARES":"See all software","NAVIGATION.BACK":"Back","BREADCRUMB.BASE_URL":"Home","CATEGORY.SIBLING_CATEGORIES":"{name}: other categories to discover","CATEGORY.SOFTWARE_GUIDE":"{name}: our software guides","CATEGORY.SOFTWARE_PRESENTATION.TITLE":"{name}: trending solutions","CATEGORY.LATEST_ARTICLES":"Latest articles","CATEGORY.SELECTION_CATEGORIES.TITLE":"{name}: popular categories","CATEGORY.SELECTION_CATEGORIES.TITLE_MOBILE":"Choose a category","CATEGORY.SELECTION_CATEGORIES.TITLE_DESKTOP":"Other categories","CATEGORY.TOPIC.HOW_TO":"{name}: how to manage from A to Z?","CATEGORY.TOPIC.DEFINITION":"{name}: understanding the basics","CATEGORY.TOPIC.SOFTWARE":"{name}: finding the suitable software","CATEGORY.SELECT_CHILD.TITLE":"{name}: popular categories","CATEGORY.SELECT_CHILD.TITLE_MOBILE":"Choose a category","CATEGORY.SELECT_CHILD.TITLE_DESKTOP":"Other categories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.TITLE":"{name}: popular software directories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.DROPDOWN_LABEL":"Other categories","CATEGORY.LOAD_MORE":"Load more articles","CATEGORY.LOADING":"Loading...","CATEGORY.META.TITLE":"{name} News, Articles, Software Programs, and Business Resources","CATEGORY.META.DESCRIPTION":"All the latest news, software reviews and business guides on {name} right here on Appvizer","CATEGORY.SEE_ALL_SOFTWARE":"See all software","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.TITLE":"{name} : related categories","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_MORE":"Show more","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_LESS":"Show less","META.TITLE":"Appvizer | Media and Software Comparison Tool for Professionals","META.DESCRIPTION":"Reinvent your business: Thrive and find the best software program for your business with Appvizer","TRANSPARENCY.LABEL":"Learn more","TRANSPARENCY.TEXT":"Transparency is an essential value for Appvizer. 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CX Group is designed for businesses seeking to improve customer interactions and streamline relationship management. Ideal for SMEs and large enterprises, it stands out with customisable workflows, integrated analytics, and seamless third-party integrations.
What are the main features of CX Group?
Customisable Workflows
Tailor your customer management processes to suit your business needs with CX Group's flexible workflow options. Efficiently manage every stage of the customer journey.
Drag-and-drop interface for easy workflow customisation
Automate repetitive tasks to save time
Ensure consistency with pre-built templates
Integrated Analytics
Gain insights into your customer interactions and team performance through powerful analytics tools embedded within CX Group. Make data-driven decisions with ease.
Real-time dashboards for actionable insights
Custom reports to track specific metrics
Identify trends with data visualisation tools
Seamless Third-Party Integrations
CX Group easily integrates with your existing software ecosystem, ensuring a smooth exchange of information across platforms. Enhance functionality without disruption.
Streamline customer support with cloud-based software. Improve team efficiency and customer satisfaction with automated workflows and real-time reporting.
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Service Cloud enables businesses to manage customer inquiries across multiple channels, including email, phone, and social media. The software's intuitive interface and automation capabilities reduce response times and increase first-call resolution rates. Real-time reporting and analytics provide insights into team performance and customer satisfaction levels.
Boost customer experience with real-time data, AI insights, and comprehensive analytics for personalised engagement and streamlined operations.
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Salesforce Data Cloud enables organisations to enhance customer experiences through the power of real-time data management. With advanced AI insights, businesses can make informed decisions that lead to personalised interactions. Comprehensive analytics tools allow companies to understand customer behaviour deeply and tailor their strategies accordingly. By streamlining operations, this solution not only drives efficiency but also fosters stronger relationships with customers, contributing to long-term loyalty.
Customer support solution for businesses. Ticket management, live chat, FAQs, process automation.
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Mobile Service Cloud is a complete customer support platform. It offers support ticket management, live chat, FAQs and process automation features. Companies can streamline their customer service by centralising all customer interactions on a single platform.