CX Group : Enhance Communication with Advanced CRM Tools
CX Group: in summary
CX Group is designed for businesses seeking to improve customer interactions and streamline relationship management. Ideal for SMEs and large enterprises, it stands out with customisable workflows, integrated analytics, and seamless third-party integrations.
What are the main features of CX Group?
Customisable Workflows
Tailor your customer management processes to suit your business needs with CX Group's flexible workflow options. Efficiently manage every stage of the customer journey.
- Drag-and-drop interface for easy workflow customisation
- Automate repetitive tasks to save time
- Ensure consistency with pre-built templates
Integrated Analytics
Gain insights into your customer interactions and team performance through powerful analytics tools embedded within CX Group. Make data-driven decisions with ease.
- Real-time dashboards for actionable insights
- Custom reports to track specific metrics
- Identify trends with data visualisation tools
Seamless Third-Party Integrations
CX Group easily integrates with your existing software ecosystem, ensuring a smooth exchange of information across platforms. Enhance functionality without disruption.
- Connect with popular CRM and ERP systems
- API support for bespoke integrations
- Facilitate data sync with cloud-based storage
CX Group - Group CX-screenshot-0 
CX Group - CX-1 Group-screenshot 
CX Group - Group CX-screenshot-2 CX Group: its rates
standard
Rate
On demand
Clients alternatives to CX Group
Streamline customer support with cloud-based software. Improve team efficiency and customer satisfaction with automated workflows and real-time reporting.
See more details See less details
Service Cloud enables businesses to manage customer inquiries across multiple channels, including email, phone, and social media. The software's intuitive interface and automation capabilities reduce response times and increase first-call resolution rates. Real-time reporting and analytics provide insights into team performance and customer satisfaction levels.
Read our analysis about Service CloudBenefits of Service Cloud
Complete customer history with Salesforce integration
Artificial Intelligence can anticipate an activity
Scalable platform from 1 to 10 thousand users
To Service Cloud product page
Customer support solution for businesses. Ticket management, live chat, FAQs, process automation.
See more details See less details
Mobile Service Cloud is a complete customer support platform. It offers support ticket management, live chat, FAQs and process automation features. Companies can streamline their customer service by centralising all customer interactions on a single platform.
Read our analysis about Mobile Service CloudTo Mobile Service Cloud product page
Boost your sales with software that streamlines your marketing materials, tracks buyer behaviour, and provides personalised content.
See more details See less details
Our Sales Enablement software allows you to create and manage a centralised content library, automate sales processes, and integrate with your CRM. Seismic's analytics and reporting capabilities give you valuable insights into your sales activities, allowing you to make data-driven decisions.
Read our analysis about SeismicBenefits of Seismic
Increases revenue through efficient task management
AI-powered content creation and analytics
Boosts team confidence and customer satisfaction
To Seismic product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.