Sprinklr : Advanced Social Media Management and Customer Experience
Sprinklr: in summary
What are the main features of Sprinklr?
Unified Analytics
Sprinklr offers unparalleled insights and analytics to help you make data-driven decisions.
- Consolidate data from multiple channels into one comprehensive dashboard.
- Customisable reports with real-time updates and visualisations.
- In-depth sentiment analysis to gauge public opinion.
Cross-channel Publishing
Efficiently manage and publish content across various social media platforms with ease.
- Schedule posts for optimal engagement times automatically.
- Collaborate with team members and manage approval workflows.
- Utilise built-in content calendars to plan and organise campaigns.
Customer Interaction Tools
Sprinklr excels in enabling effective customer interaction, strengthening relationships and improving satisfaction.
- Unified inbox for handling customer inquiries from different platforms.
- Intelligent routing of customer queries to the appropriate teams.
- Personalisation capabilities to tailor interactions based on customer insights.
Its benefits
GDPR
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Sprinklr - Screenshot 4 Sprinklr: its rates
standard
Rate
On demand
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