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Sprinklr : Advanced Social Media Management and Customer Experience

Sprinklr : Advanced Social Media Management and Customer Experience

Sprinklr : Advanced Social Media Management and Customer Experience

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4.2
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Sprinklr: in summary

Sprinklr is an all-in-one social media management and customer experience platform designed for businesses looking to optimise their digital engagement strategy. Targeted at enterprises, it boasts powerful features such as unified analytics, cross-channel publishing, and robust customer interaction tools.

What are the main features of Sprinklr?

Unified Analytics

Sprinklr offers unparalleled insights and analytics to help you make data-driven decisions.

  • Consolidate data from multiple channels into one comprehensive dashboard.
  • Customisable reports with real-time updates and visualisations.
  • In-depth sentiment analysis to gauge public opinion.

Cross-channel Publishing

Efficiently manage and publish content across various social media platforms with ease.

  • Schedule posts for optimal engagement times automatically.
  • Collaborate with team members and manage approval workflows.
  • Utilise built-in content calendars to plan and organise campaigns.

Customer Interaction Tools

Sprinklr excels in enabling effective customer interaction, strengthening relationships and improving satisfaction.

  • Unified inbox for handling customer inquiries from different platforms.
  • Intelligent routing of customer queries to the appropriate teams.
  • Personalisation capabilities to tailor interactions based on customer insights.

Its benefits

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Sprinklr: its rates

standard

Rate

On demand

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Customer reviews about Sprinklr

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4.2
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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