Sprinklr : Advanced Social Media Management and Customer Experience
Sprinklr: in summary
What are the main features of Sprinklr?
Unified Analytics
Sprinklr offers unparalleled insights and analytics to help you make data-driven decisions.
- Consolidate data from multiple channels into one comprehensive dashboard.
- Customisable reports with real-time updates and visualisations.
- In-depth sentiment analysis to gauge public opinion.
Cross-channel Publishing
Efficiently manage and publish content across various social media platforms with ease.
- Schedule posts for optimal engagement times automatically.
- Collaborate with team members and manage approval workflows.
- Utilise built-in content calendars to plan and organise campaigns.
Customer Interaction Tools
Sprinklr excels in enabling effective customer interaction, strengthening relationships and improving satisfaction.
- Unified inbox for handling customer inquiries from different platforms.
- Intelligent routing of customer queries to the appropriate teams.
- Personalisation capabilities to tailor interactions based on customer insights.
Its benefits
GDPR
Sprinklr - Screenshot 1 
Sprinklr - Screenshot 2 
Sprinklr - Screenshot 3 
Sprinklr - Screenshot 4 Sprinklr: its rates
standard
Rate
On demand
Clients alternatives to Sprinklr
Boost customer experience with real-time data, AI insights, and comprehensive analytics for personalised engagement and streamlined operations.
See more details See less details
Salesforce Data Cloud enables organisations to enhance customer experiences through the power of real-time data management. With advanced AI insights, businesses can make informed decisions that lead to personalised interactions. Comprehensive analytics tools allow companies to understand customer behaviour deeply and tailor their strategies accordingly. By streamlining operations, this solution not only drives efficiency but also fosters stronger relationships with customers, contributing to long-term loyalty.
Read our analysis about Salesforce Data CloudTo Salesforce Data Cloud product page
Streamline customer support with cloud-based software. Improve team efficiency and customer satisfaction with automated workflows and real-time reporting.
See more details See less details
Service Cloud enables businesses to manage customer inquiries across multiple channels, including email, phone, and social media. The software's intuitive interface and automation capabilities reduce response times and increase first-call resolution rates. Real-time reporting and analytics provide insights into team performance and customer satisfaction levels.
Read our analysis about Service CloudBenefits of Service Cloud
Complete customer history with Salesforce integration
Artificial Intelligence can anticipate an activity
Scalable platform from 1 to 10 thousand users
To Service Cloud product page
Customer support solution for businesses. Ticket management, live chat, FAQs, process automation.
See more details See less details
Mobile Service Cloud is a complete customer support platform. It offers support ticket management, live chat, FAQs and process automation features. Companies can streamline their customer service by centralising all customer interactions on a single platform.
Read our analysis about Mobile Service CloudTo Mobile Service Cloud product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.