sparkles

close The more precise your question, the better our AI can answer it (several lines with shift + enter).
Appvizer's AI guides you in the use or selection of enterprise SaaS software.

sparkles

close The more precise your question, the better our AI can answer it (several lines with shift + enter).
Appvizer's AI guides you in the use or selection of enterprise SaaS software.

ShareNet Customer Service : Revolutionise Customer Service with CRM Efficiency

ShareNet Customer Service : Revolutionise Customer Service with CRM Efficiency

ShareNet Customer Service : Revolutionise Customer Service with CRM Efficiency

No user review

Are you the publisher of this software? Claim this page

ShareNet Customer Service: in summary

ShareNet Customer Service enhances support for businesses with efficient solutions. Ideal for companies focused on improving customer relations, it offers seamless ticket management, robust analytics, and customisable workflows for a standout customer experience.

What are the main features of ShareNet Customer Service?

Efficient Ticket Management

Enhance your customer support operations with ShareNet's efficient ticket management system. Designed to streamline your team's workflow, this feature allows for swift resolution of customer inquiries.

  • Auto-routing of tickets to appropriate teams or agents.
  • Priority-based ticket categorisation.
  • Integrated communication channels for seamless interactions.

Robust Analytics and Reporting

Stay ahead of customer service demands with robust analytics and reporting. ShareNet provides insightful data to optimise your support strategies and improve decision-making processes.

  • Real-time dashboards for monitoring key performance indicators.
  • Detailed reports on customer interactions and service levels.
  • Customisable analytics tailored to your business needs.

Customisable Workflows

Boost efficiency with ShareNet's customisable workflows, giving your team the flexibility to adapt processes that align with organisational goals.

  • Drag-and-drop workflow creation to streamline operations.
  • Automated processes to reduce manual workload.
  • Integration with existing business systems for seamless data flow.

ShareNet Customer Service: its rates

standard

Rate

On demand

Clients alternatives to ShareNet Customer Service

Freshdesk

Customer experience and service simplified thanks to AI

star star star star star-half-outlined
4.5
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Paid version from US$15.00 /month

Streamline customer service with a top-rated software. Automate ticket management, track customer interactions, and provide multi-channel support.

chevron-right See more details See less details

Increase customer satisfaction with Freshdesk's intuitive interface and robust reporting tools. Collaborate with teams, use AI-powered chatbots, and integrate with third-party apps for seamless workflows.

Read our analysis about Freshdesk

Benefits of Freshdesk

check Ergonomic interface available in 20 languages

check Easy-to-use with personalised support

check Secure storage (TRUSTe, GDPR, ISO 27001)

Learn more

To Freshdesk product page

Salesforce Starter

The complete CRM & marketing suite for start-ups, VSEs and SMEs

star star star star star-half-outlined
4.4
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Customer relationship management software offering a turnkey solution for customer tracking and analysis.

chevron-right See more details See less details

Salesforce Starter is positioned as an essential customer relationship management (CRM) solution, particularly suited to small and medium-sized businesses looking to boost their customer follow-up. Featuring advanced analysis, contact management, sales opportunity tracking and an intuitive dashboard, it helps companies personalise their approach to customers and optimise their sales strategies.

Read our analysis about Salesforce Starter
Learn more

To Salesforce Starter product page

Service Cloud

Customer Service Software to Build Customer Loyalty

star star star star star-half-outlined
4.4
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from €75.00 /month

Streamline customer support with cloud-based software. Improve team efficiency and customer satisfaction with automated workflows and real-time reporting.

chevron-right See more details See less details

Service Cloud enables businesses to manage customer inquiries across multiple channels, including email, phone, and social media. The software's intuitive interface and automation capabilities reduce response times and increase first-call resolution rates. Real-time reporting and analytics provide insights into team performance and customer satisfaction levels.

Read our analysis about Service Cloud

Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

Learn more

To Service Cloud product page

See every alternative

Appvizer Community Reviews (0)
info-circle-outline
The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.

Write a review

No reviews, be the first to submit yours.