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Alternatives to Crisp

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4.6
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Crisp is a popular tool for live chat and customer support, designed to enhance communication between businesses and their clients. However, there are several alternatives that offer similar functionalities, catering to different needs and preferences. Whether you are looking for enhanced features, better pricing options, or specific integrations, exploring these alternatives can help you find the best solution for your business requirements. Below is a curated list of recommended tools that serve as substitutes for Crisp.

Service Cloud

Customer Service Software to Build Customer Loyalty

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4.4
Based on +200 reviews
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Paid version from €75.00 /month

Consider using Service Cloud as a versatile and efficient solution for your customer service needs.

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Service Cloud offers a user-friendly interface, seamless integration with other platforms, and advanced features to streamline your customer support processes. With Service Cloud, you can easily track customer interactions, resolve issues efficiently, and provide personalised service. Say goodbye to the limitations of Crisp and embrace the benefits of Service Cloud for a more effective customer service experience.

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Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

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monday service

AI-powered Easy-to-use Ticketing System for Great Service

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4.6
Based on 180 reviews
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If you're exploring efficient project management solutions, monday service presents a robust alternative to Crisp. With its user-friendly interface and versatile features, monday service is designed to cater to diverse team needs and empower collaboration across various projects.

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monday service offers a range of functionalities that enhance productivity, including customisable workflows, real-time updates, and seamless communication tools. Its visual project tracking ensures that teams stay aligned on objectives, making it a great fit for organisations looking to streamline their processes while maintaining transparency.

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GoContact

Efficient Contact Centre Solutions for All Businesses

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5.0
Based on 2 reviews
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For individuals and businesses looking to enhance their communication efficiency, GoContact serves as an excellent alternative to Crisp. This software is designed to streamline the process of managing contacts and facilitating interactions, ensuring users can connect with their networks seamlessly.

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GoContact offers a variety of features tailored to improve user experience, including intuitive contact management, customisable templates for messaging, and robust analytics to track engagement. Its user-friendly interface enables effortless navigation, making it suitable for both beginners and advanced users. With GoContact, organisations can foster better relationships while maintaining a high level of organisation and productivity.

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Mobile Service Cloud

The omnichannel Customer Service solution

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Mobile Service Cloud offers a complete customer relationship management solution, setting it apart from Crisp.

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With Mobile Service Cloud, you benefit from an intuitive and flexible platform that enables you to effectively manage interactions with your customers across all channels, without the limitations encountered with Crisp.

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Zoho Desk

Transform Your Customer Service with Contextual Awareness

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4.5
Based on +200 reviews
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Paid version from €7.00 /month

In the realm of customer service and support, Zoho Desk emerges as a robust alternative to Crisp, offering a suite of features designed to enhance customer satisfaction and streamline support operations. The platform stands out for its ability to consolidate customer interactions across multiple channels into a single, unified interface, ensuring that every customer query is attended to promptly and efficiently.

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Zoho Desk provides businesses with a powerful tool to track, manage, and resolve customer issues effectively, featuring an intuitive user interface that simplifies navigation and task management. It supports a vast array of integrations with other Zoho applications and third-party systems, enabling a seamless workflow and greater operational flexibility. Moreover, with its advanced analytics and reporting capabilities, Zoho Desk empowers organisations to identify trends, monitor performance, and make data-driven decisions to continuously improve their customer service processes. By adopting Zoho Desk, companies can offer their customers a more responsive, personalised service experience.

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Benefits of Zoho Desk

check Supercharge your team with contextual AI

check Manage tickets and everything else in one place

check Empower every agent to delight every customer

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Tidio

All in-in-one AI customer servie platform

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4.8
Based on +200 reviews
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Paid version from €29.00 /month

Tidio presents a robust solution for those seeking to enhance their customer communication experience. With its intuitive interface and powerful features, Tidio serves as a commendable alternative to Crisp, catering to businesses of all sizes looking to streamline their engagement processes.

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Tidio offers a range of functionalities including live chat, chatbot automation, and integrations with various platforms, ensuring a seamless communication flow. Its user-friendly design allows businesses to quickly set up and customise their interactions, making it an ideal choice for those who want to improve customer satisfaction while utilising an effective tool similar to Crisp.

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Benefits of Tidio

check Ease of use (no-code implementation, visual chatbot builder)

check Sleek design (lightweight, customisable chat widget)

check Powerful AI (resolve most of your tickets without a single click)

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Hiver

Transform Gmail into a Helpdesk: Efficient & Easy!

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4.6
Based on +200 reviews
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Consider Hiver as a powerful alternative to Crisp for seamless email management and collaboration.

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With Hiver, you can streamline your email workflows and enhance team productivity without encountering the limitations often faced when using Crisp. Hiver offers intuitive features and efficient tools to help you efficiently manage your inbox and collaborate with team members, making it a reliable choice for modern businesses.

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Benefits of Hiver

check Email Delegation and Tracking

check Shared Inbox for Team Collaboration

check Enhanced Customer Support and Feedback Management

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Khoros

The Digital Customer Engagement Platform

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Consider using Khoros as a viable option to enhance your digital engagement strategies with social media, as compared to Crisp.

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Khoros offers a comprehensive suite of tools for managing and analysing social media interactions effectively, without the limitations often associated with Crisp. With Khoros, you can streamline your social media efforts and gain valuable insights to drive better engagement and results.

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Benefits of Khoros

check Omnichannel, digital-first approach

check Smart capabilities to help you engage customers

check Built for the challenges of today and tomorrow

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LiveAgent

An omnichannel support tool for all your channels

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4.8
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Paid version from €15.00 /month

Consider LiveAgent as a powerful alternative to Crisp for your customer service needs.

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LiveAgent offers a user-friendly interface, a wide range of features, and excellent customer support without the limitations experienced with Crisp. With LiveAgent, you can efficiently manage customer communication across multiple channels, automate processes, and gain valuable insights to enhance your customer service performance.

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Benefits of LiveAgent

check 24/7 customer service

check Live chat with real time typing view

check Integrated inbound and outbound call center

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LiveChat

Customer Relationship Management (CRM) Software

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4.6
Based on +200 reviews
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Consider LiveChat as a superior option to Crisp for your online communication needs.

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LiveChat offers a user-friendly interface, real-time customer support, and seamless integration with various platforms, making it a more efficient and effective choice compared to Crisp. Additionally, LiveChat provides advanced features such as chat routing, visitor tracking, and chat transcripts, enhancing the overall customer experience.

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