search Where Thought Leaders go for Growth

Alternatives to LiveEngage

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3.9
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

If you're exploring customer engagement solutions and considering alternatives to LiveEngage, you're in luck. There are numerous software options available that offer similar functionalities for enhancing customer interactions and support. Whether you seek advanced chat features, automation capabilities, or robust analytics, this list of recommended tools will help you find the right fit for your business needs.

Hiver

Transform Gmail into a Helpdesk: Efficient & Easy!

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4.6
Based on +200 reviews
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Consider Hiver as a powerful alternative to LiveEngage for seamless email management and collaboration.

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With Hiver, you can streamline your email workflows and enhance team productivity without encountering the limitations often faced when using LiveEngage. Hiver offers intuitive features and efficient tools to help you efficiently manage your inbox and collaborate with team members, making it a reliable choice for modern businesses.

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Benefits of Hiver

check Email Delegation and Tracking

check Shared Inbox for Team Collaboration

check Enhanced Customer Support and Feedback Management

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Service Cloud

Customer Service Software to Build Customer Loyalty

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4.4
Based on +200 reviews
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Paid version from €75.00 /month

Consider using Service Cloud as a versatile and efficient solution for your customer service needs.

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Service Cloud offers a user-friendly interface, seamless integration with other platforms, and advanced features to streamline your customer support processes. With Service Cloud, you can easily track customer interactions, resolve issues efficiently, and provide personalised service. Say goodbye to the limitations of LiveEngage and embrace the benefits of Service Cloud for a more effective customer service experience.

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Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

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monday service

AI-powered Easy-to-use Ticketing System for Great Service

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4.6
Based on 180 reviews
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If you're exploring efficient project management solutions, monday service presents a robust alternative to LiveEngage. With its user-friendly interface and versatile features, monday service is designed to cater to diverse team needs and empower collaboration across various projects.

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monday service offers a range of functionalities that enhance productivity, including customisable workflows, real-time updates, and seamless communication tools. Its visual project tracking ensures that teams stay aligned on objectives, making it a great fit for organisations looking to streamline their processes while maintaining transparency.

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Tidio

All in-in-one AI customer servie platform

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4.8
Based on +200 reviews
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Paid version from €29.00 /month

Tidio presents a robust solution for those seeking to enhance their customer communication experience. With its intuitive interface and powerful features, Tidio serves as a commendable alternative to LiveEngage, catering to businesses of all sizes looking to streamline their engagement processes.

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Tidio offers a range of functionalities including live chat, chatbot automation, and integrations with various platforms, ensuring a seamless communication flow. Its user-friendly design allows businesses to quickly set up and customise their interactions, making it an ideal choice for those who want to improve customer satisfaction while utilising an effective tool similar to LiveEngage.

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Benefits of Tidio

check Ease of use (no-code implementation, visual chatbot builder)

check Sleek design (lightweight, customisable chat widget)

check Powerful AI (resolve most of your tickets without a single click)

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Khoros

The Digital Customer Engagement Platform

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Consider using Khoros as a viable option to enhance your digital engagement strategies with social media, as compared to LiveEngage.

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Khoros offers a comprehensive suite of tools for managing and analysing social media interactions effectively, without the limitations often associated with LiveEngage. With Khoros, you can streamline your social media efforts and gain valuable insights to drive better engagement and results.

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Benefits of Khoros

check Omnichannel, digital-first approach

check Smart capabilities to help you engage customers

check Built for the challenges of today and tomorrow

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LiveAgent

An omnichannel support tool for all your channels

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4.8
Based on +200 reviews
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Paid version from €15.00 /month

Consider LiveAgent as a powerful alternative to LiveEngage for your customer service needs.

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LiveAgent offers a user-friendly interface, a wide range of features, and excellent customer support without the limitations experienced with LiveEngage. With LiveAgent, you can efficiently manage customer communication across multiple channels, automate processes, and gain valuable insights to enhance your customer service performance.

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Benefits of LiveAgent

check 24/7 customer service

check Live chat with real time typing view

check Integrated inbound and outbound call center

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LiveChat

Customer Relationship Management (CRM) Software

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4.6
Based on +200 reviews
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Consider LiveChat as a superior option to LiveEngage for your online communication needs.

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LiveChat offers a user-friendly interface, real-time customer support, and seamless integration with various platforms, making it a more efficient and effective choice compared to LiveEngage. Additionally, LiveChat provides advanced features such as chat routing, visitor tracking, and chat transcripts, enhancing the overall customer experience.

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Moxie Concierge

Enhance Your Event Management Experience

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Moxie Concierge offers a comprehensive solution for businesses seeking to enhance their customer service capabilities. With its intuitive interface and robust features, it serves as an excellent choice for companies looking for a powerful management tool in the hospitality and service sectors. Whether you are managing bookings, handling guest requests, or streamlining operations, Moxie Concierge is designed to meet your diverse needs effectively.

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This software includes advanced functionalities such as real-time communication with guests, task management systems, and detailed reporting tools. By incorporating these elements, Moxie Concierge not only boosts productivity but also improves the overall customer experience. Its flexibility allows it to be tailored to various business models, making it a suitable alternative for those considering options in the realm of hospitality management software, including LiveEngage.

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Jamespot

Streamline Communication with Collaborative Tools

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4.5
Based on 3 reviews
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Paid version from €39.00 /month

Introducing Jamespot, a robust software solution that offers a fresh approach to managing your tasks and projects compared to LiveEngage.

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With Jamespot, you can enjoy a user-friendly interface, efficient collaboration features, and seamless integration options, all without the limitations and challenges often associated with LiveEngage. Say goodbye to unnecessary complexities and hello to a more streamlined and effective way of working with Jamespot.

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Horizon

Effortlessly Track Projects with Advanced Management Software

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4.8
Based on 192 reviews
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Horizon is emerging as a dynamic software solution in the field of LiveEngage alternatives. Professionals and users seeking effective tools for managing their operations have found Horizon to be a comprehensive choice that meets a wide array of demands.

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One of the standout features of Horizon is its intuitive user interface, designed to streamline workflows with ease. Seamlessly facilitating a variety of tasks, Horizon is equipped with advanced functionalities, robust customer support, and regular updates that ensure a high level of performance and reliability. These aspects, alongside its adaptability, make Horizon a compelling software solution for those looking to explore the most feature-rich platforms available.

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