sparkles
mic square

close The more precise your question, the better our AI can answer it (several lines with shift + enter).
Appvizer's AI guides you in the use or selection of enterprise SaaS software.

sparkles
mic square

close The more precise your question, the better our AI can answer it (several lines with shift + enter).
Appvizer's AI guides you in the use or selection of enterprise SaaS software.

ServiceMax : Optimise Field Service Management Efficiency Effortlessly

ServiceMax : Optimise Field Service Management Efficiency Effortlessly

ServiceMax : Optimise Field Service Management Efficiency Effortlessly

star star star star star-half-outlined
4.3
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Are you the publisher of this software? Claim this page

ServiceMax: in summary

ServiceMax is a leading solution for companies seeking to streamline field service operations. Designed for industries such as manufacturing and healthcare, it offers robust scheduling tools, real-time analytics, and seamless communication features that distinguish it from competitors in the field.

What are the main features of ServiceMax?

Efficient Scheduling and Dispatch

Enhance your field service operations with ServiceMax's powerful scheduling and dispatch features, allowing you to maximise workforce productivity.

  • Automated scheduling for optimal resource allocation
  • Real-time technician location tracking
  • Dynamic dispatch to handle last-minute changes

Comprehensive Real-Time Analytics

Leverage advanced analytics capabilities to gain insights into your field operations and drive data-informed decisions.

  • Customisable dashboards for at-a-glance insights
  • Advanced forecasting tools to predict service demand
  • Performance tracking for continuous improvement

Seamless Communication and Collaboration

Facilitate effective communication between field technicians and office staff with ServiceMax's integrated communication tools.

  • In-app messaging for instant updates
  • Service history access for informed decision-making
  • Customer portal for enhanced client interactions
Through innovation and meticulous design, ServiceMax stands as an indispensable asset in any field service manager's toolkit.
ServiceMax - ServiceMax-screenshot-0 ServiceMax - ServiceMax-screenshot-0
ServiceMax - ServiceMax-screenshot-1 ServiceMax - ServiceMax-screenshot-1
ServiceMax - ServiceMax-screenshot-2 ServiceMax - ServiceMax-screenshot-2
ServiceMax - ServiceMax-screenshot-3 ServiceMax - ServiceMax-screenshot-3
ServiceMax - ServiceMax-screenshot-4 ServiceMax - ServiceMax-screenshot-4

ServiceMax: its rates

standard

Rate

On demand

Clients alternatives to ServiceMax

Hiver

Modern AI Customer Service for Shared Inbox and Automation

star star star star star-half-outlined
4.6
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
check-circle Free trial
check-circle Free demo

Pricing on request

Efficiently manage tasks with this software's intuitive interface and powerful tools. Streamline teamwork and boost productivity with ease.

chevron-right See more details See less details

With this task management software, you can easily assign and track tasks, set deadlines, and collaborate seamlessly with your team. Its user-friendly interface and advanced features make it the perfect solution for businesses of all sizes.

Read our analysis about Hiver

Benefits of Hiver

check Email Delegation and Tracking

check Shared Inbox for Team Collaboration

check Enhanced Customer Support and Feedback Management

Learn more

To Hiver product page

Freshdesk

Customer experience and service simplified thanks to AI

star star star star star-half-outlined
4.5
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Paid version from US$15.00 /month

Streamline customer service with a top-rated software. Automate ticket management, track customer interactions, and provide multi-channel support.

chevron-right See more details See less details

Increase customer satisfaction with Freshdesk's intuitive interface and robust reporting tools. Collaborate with teams, use AI-powered chatbots, and integrate with third-party apps for seamless workflows.

Read our analysis about Freshdesk

Benefits of Freshdesk

check Ergonomic interface available in 20 languages

check Easy-to-use with personalised support

check Secure storage (TRUSTe, GDPR, ISO 27001)

Learn more

To Freshdesk product page

Service Cloud

Customer Service Software to Build Customer Loyalty

star star star star star-half-outlined
4.4
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from €75.00 /month

Streamline customer support with cloud-based software. Improve team efficiency and customer satisfaction with automated workflows and real-time reporting.

chevron-right See more details See less details

Service Cloud enables businesses to manage customer inquiries across multiple channels, including email, phone, and social media. The software's intuitive interface and automation capabilities reduce response times and increase first-call resolution rates. Real-time reporting and analytics provide insights into team performance and customer satisfaction levels.

Read our analysis about Service Cloud

Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

Learn more

To Service Cloud product page

See every alternative

Customer reviews about ServiceMax

star star star star star-half-outlined
4.3
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Appvizer Community Reviews (0)
info-circle-outline
The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.

Write a review

No reviews, be the first to submit yours.