ZeHelp : Efficient Client Management Tool for Seamless Support
ZeHelp: in summary
ZeHelp is a comprehensive client management software designed for businesses seeking efficient customer support solutions. Tailored for SMEs, it offers real-time analytics, seamless integrations, and an intuitive interface to outpace competitors, enhancing customer satisfaction and team efficiency.
What are the main features of ZeHelp?
Real-time Analytics for Informed Decision Making
With ZeHelp, businesses can harness the power of real-time analytics to elevate their customer service.
- Dynamic reporting: Access customised reports to pinpoint trends and areas for improvement.
- Predictive insights: Anticipate customer needs and optimise support strategies effectively.
- Performance tracking: Monitor team performance through detailed metrics and KPIs.
Seamless Integrations for Enhanced Productivity
ZeHelp stands out with its ability to integrate effortlessly with existing business tools.
- CRM connectivity: Sync with popular CRM platforms for a unified client database.
- API access: Customise ZeHelp functions by integrating various third-party applications via API.
- Multi-channel support: Manage customer interactions across different platforms from a single interface.
Intuitive Interface to Streamline Operations
Employing ZeHelp means adopting a user-friendly approach to managing client enquiries and internal workflows.
- Drag-and-drop functionality: Simplify task management and update statuses with ease.
- Custom dashboards: Tailor dashboards to individual needs, streamlining access to essential data.
- Adaptive design: Experience a seamless transition across devices, ensuring accessibility on-the-go.
ZeHelp - ZeHelp: Help Desk, Basic knowledge (tutorials, demos), Website (plugin form) 
ZeHelp - ZeHelp: Instant messaging (IM) support (phone, email, ticket), online training (webinar) 
ZeHelp - ZeHelp: Notifications, Monitoring of customer satisfaction, API, Web service 
ZeHelp - ZeHelp: Online training (webinar), Help Desk, Live chat 
ZeHelp - ZeHelp: support (phone, email, ticket), customer profile, monitoring of customer satisfaction ZeHelp: its rates
Tarif unique
Free
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