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ZeHelp : Efficient Client Management Tool for Seamless Support

ZeHelp : Efficient Client Management Tool for Seamless Support

ZeHelp : Efficient Client Management Tool for Seamless Support

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ZeHelp: in summary

ZeHelp is a comprehensive client management software designed for businesses seeking efficient customer support solutions. Tailored for SMEs, it offers real-time analytics, seamless integrations, and an intuitive interface to outpace competitors, enhancing customer satisfaction and team efficiency.

What are the main features of ZeHelp?

Real-time Analytics for Informed Decision Making

With ZeHelp, businesses can harness the power of real-time analytics to elevate their customer service.

  • Dynamic reporting: Access customised reports to pinpoint trends and areas for improvement.
  • Predictive insights: Anticipate customer needs and optimise support strategies effectively.
  • Performance tracking: Monitor team performance through detailed metrics and KPIs.

Seamless Integrations for Enhanced Productivity

ZeHelp stands out with its ability to integrate effortlessly with existing business tools.

  • CRM connectivity: Sync with popular CRM platforms for a unified client database.
  • API access: Customise ZeHelp functions by integrating various third-party applications via API.
  • Multi-channel support: Manage customer interactions across different platforms from a single interface.

Intuitive Interface to Streamline Operations

Employing ZeHelp means adopting a user-friendly approach to managing client enquiries and internal workflows.

  • Drag-and-drop functionality: Simplify task management and update statuses with ease.
  • Custom dashboards: Tailor dashboards to individual needs, streamlining access to essential data.
  • Adaptive design: Experience a seamless transition across devices, ensuring accessibility on-the-go.
ZeHelp - ZeHelp: Help Desk, Basic knowledge (tutorials, demos), Website (plugin form) ZeHelp - ZeHelp: Help Desk, Basic knowledge (tutorials, demos), Website (plugin form)
ZeHelp - ZeHelp: Instant messaging (IM) support (phone, email, ticket), online training (webinar) ZeHelp - ZeHelp: Instant messaging (IM) support (phone, email, ticket), online training (webinar)
ZeHelp - ZeHelp: Notifications, Monitoring of customer satisfaction, API, Web service ZeHelp - ZeHelp: Notifications, Monitoring of customer satisfaction, API, Web service
ZeHelp - ZeHelp: Online training (webinar), Help Desk, Live chat ZeHelp - ZeHelp: Online training (webinar), Help Desk, Live chat
ZeHelp - ZeHelp: support (phone, email, ticket), customer profile, monitoring of customer satisfaction ZeHelp - ZeHelp: support (phone, email, ticket), customer profile, monitoring of customer satisfaction

ZeHelp: its rates

Tarif unique

Free

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