SOCi is a leading social media management tool designed for multi-location businesses and marketing teams. It offers robust features such as reputation management, strategic content planning, and performance analytics to efficiently track and enhance social media engagement across platforms.

What are the main features of SOCi?

Revolutionary Reputation Management

SOCi changes the game with its comprehensive reputation management capabilities, ensuring that your brand stays in control of online discussions and feedback.

• Centralised Review Response: Manage reviews from multiple platforms in a single dashboard to streamline reactions.
• Sentiment Analysis: Understand customer perceptions quickly with built-in sentiment tools.
• Automated Alerts: Get notified instantly about critical brand mentions or reviews that need immediate attention.

Strategic Content Planning

Create and execute your content marketing campaigns effectively with SOCi's sophisticated tools that allow for precise scheduling and collaboration.

• Multi-platform Scheduling: Plan and post content across various social media platforms seamlessly.
• Content Library: Access and reuse previously successful media and posts with ease.
• Collaboration Tools: Enable teams to work collaboratively with shared calendars and approval workflows.

In-depth Performance Analytics

SOCi offers insightful analytics that empower decision-makers to fine-tune their social media strategies based on clear, data-driven results.

• Comprehensive Analytics Dashboard: View consolidated performance metrics across all social media accounts.
• Customised Reports: Generate reports tailored to specific campaign goals and stakeholder needs.
• Competitor Analysis: Gain insights on competitor strategies, helping to stay ahead in the industry.