\nAppvizer's AI guides you in the use or selection of enterprise SaaS software.","FR":"France (Français)","COM":"United States (English)","UK":"United Kingdom (English)","ES":"España (Español)","DE":"Deutschland (Deutsch)","IT":"Italia (Italiano)","BR":"Brasil (Português)","NAVIGATION.ACTIVITY_AREA":"Business sector","NAVIGATION.ALL_ARTICLES_AND_SOFTWARES":"All software and articles","NAVIGATION.NO_ARTICLE_TO_DISPLAY":"No article available","NAVIGATION.SEE_ALL_ARTICLES":"See all articles","NAVIGATION.NO_SOFTWARE_TO_DISPLAY":"No software available","NAVIGATION.SEE_ALL_SOFTWARES":"See all software","NAVIGATION.BACK":"Back","BREADCRUMB.BASE_URL":"Home","CATEGORY.SIBLING_CATEGORIES":"{name}: other categories to discover","CATEGORY.SOFTWARE_GUIDE":"{name}: our software guides","CATEGORY.SOFTWARE_PRESENTATION.TITLE":"{name}: trending solutions","CATEGORY.LATEST_ARTICLES":"Latest articles","CATEGORY.SELECTION_CATEGORIES.TITLE":"{name}: popular categories","CATEGORY.SELECTION_CATEGORIES.TITLE_MOBILE":"Choose a category","CATEGORY.SELECTION_CATEGORIES.TITLE_DESKTOP":"Other categories","CATEGORY.TOPIC.HOW_TO":"{name}: how to manage from A to Z?","CATEGORY.TOPIC.DEFINITION":"{name}: understanding the basics","CATEGORY.TOPIC.SOFTWARE":"{name}: finding the suitable software","CATEGORY.SELECT_CHILD.TITLE":"{name}: popular categories","CATEGORY.SELECT_CHILD.TITLE_MOBILE":"Choose a category","CATEGORY.SELECT_CHILD.TITLE_DESKTOP":"Other categories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.TITLE":"{name}: popular software directories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.DROPDOWN_LABEL":"Other categories","CATEGORY.LOAD_MORE":"Load more articles","CATEGORY.LOADING":"Loading...","CATEGORY.META.TITLE":"{name} News, Articles, Software Programs, and Business Resources","CATEGORY.META.DESCRIPTION":"All the latest news, software reviews and business guides on {name} right here on Appvizer","CATEGORY.SEE_ALL_SOFTWARE":"See all software","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.TITLE":"{name} : related categories","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_MORE":"Show more","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_LESS":"Show less","META.TITLE":"Appvizer | Media and Software Comparison Tool for Professionals","META.DESCRIPTION":"Reinvent your business: Thrive and find the best software program for your business with Appvizer","TRANSPARENCY.LABEL":"Learn more","TRANSPARENCY.TEXT":"Transparency is an essential value for Appvizer. 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Communication software is designed to facilitate the sharing of information between employees or with external individuals: chat, voice calls, videoconferencing, screen sharing, social networks and much more.
Boost your communication with a powerful telephony software that streamlines calls, messages, and customer service.
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With advanced features like call recording, IVR, and call forwarding, this software is perfect for businesses of all sizes looking to enhance their customer experience.
Effortlessly manage your business's toll-free numbers with our telephony software. Streamline your call routing, forwarding, and reporting.
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Our toll-free number management software simplifies your telephony operations. Customise your routing plans, track your call performance, and optimise your customer experience.
This web conferencing software offers HD video and audio, screen sharing, and recording capabilities.
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With TrueConf Server, users can host meetings with up to 1,000 participants, collaborate on documents in real-time, and integrate with popular messaging platforms. The software also offers security features such as encryption and password protection.
This speech recognition software allows users to easily convert spoken words into text. It also has advanced features such as natural language processing and speaker identification.
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With TTS Web Services, users can dictate text quickly and accurately without the need for manual typing. The software's natural language processing capabilities enable it to understand context and syntax, improving accuracy. Additionally, the speaker identification feature allows for multiple users to dictate text without confusion.
Boost your call centre's productivity with advanced dialling features, call recording, and live monitoring.
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uContact's predictive dialler ensures agents are always on call, while the software's integrated CRM, IVR and ACD features streamline workflows and boost customer satisfaction. Plus, with real-time analytics and reporting, you can easily track and improve performance.
Streamline communication with this SaaS software. Manage all your communication channels in one place, from voice calls to video conferencing.
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Say goodbye to communication silos. With this software, you can easily collaborate with colleagues and clients across different channels. Its intuitive interface and feature-rich capabilities make it a top choice for businesses of all sizes.
Boost sales efficiency with a powerful predictive dialer. Streamline lead management, automate workflows, and enhance team productivity.
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The predictive dialer feature of this software optimizes the calling process by predicting the availability of prospects and connecting agents only to live calls. VanillaSoft's lead management tools also automate lead distribution and follow-up, while the software's customizable workflows and reporting features make it easy to manage team productivity.
This call accounting software enables businesses to track call activity, manage costs and improve customer service with detailed reporting and analytics.
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VeraSMART's advanced reporting tools provide insight into call patterns, enabling businesses to optimise resources and improve customer service. With cost management features, it reduces telecom expenses and ensures compliance with regulations.
Call recording software that captures, stores and analyses customer interactions. Monitor agent performance and ensure compliance with regulations.
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Verba Recording System offers a comprehensive solution for call recording, allowing businesses to improve customer service, train staff and comply with legal requirements. With advanced features such as speech analytics and screen recording, it provides valuable insights into customer behaviour and agent performance.
Streamline your video management and boost engagement with powerful software that simplifies the process.
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With this software, you can easily create, manage and share videos across multiple channels, analyze performance and optimize content for maximum impact. Enjoy seamless integration with your existing tech stack and access to advanced analytics to help you make data-driven decisions.
VoIP software with advanced features such as call recording, conferencing, and call routing.
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Vonage Business offers a user-friendly interface, integration with popular CRM systems, and mobile app access. Its cloud-based system ensures reliable service and scalability for businesses of all sizes.
Manage and edit your videos effortlessly with this powerful tool. Streamline your workflow and create stunning content in no time.
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With this video management software, you can easily upload, organize, and customize your videos. Its intuitive interface allows for easy navigation and editing, while its powerful features enable you to create high-quality content. Save time and increase productivity with this must-have tool.
This speech recognition software accurately transcribes spoken words into text. It also allows for voice commands and custom vocabularies.
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With its high accuracy rate, Winscribe Speech Recognition is a valuable tool for professionals who need to transcribe audio quickly and efficiently. Its voice command feature allows for hands-free use, and the ability to create custom vocabularies makes it highly adaptable to specific industries and terminology.
Streamline your video workflow with this cloud-based software. Collaborate with team members, share feedback, and manage your assets all in one place.
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With this video management software, you can easily upload and organise your video files, invite team members to review and approve content, and share the final product with clients or stakeholders. The platform offers a range of tools to streamline your workflow, including real-time commenting, version control, and customisable branding options.
This software enables efficient video management with customizable player options, video analytics, and integrations with third-party apps.
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With this software, you can easily customize your video player with your branding and add interactive elements to enhance viewer engagement. The video analytics feature provides insights into viewer behavior, while the third-party integrations allow for seamless workflow with other tools.
Streamline your courier business with efficient delivery management software. Track deliveries, optimize routes, and improve customer satisfaction.
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With our courier software, you can easily manage your fleet, assign drivers, and track packages in real-time. Use our route optimization feature to reduce fuel costs and increase delivery speed. Plus, our customer portal allows clients to track their packages and receive delivery updates, improving their overall experience.
Manage your social media with ease. Schedule, publish, and track posts across multiple platforms.
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With intuitive drag-and-drop functionality, Zoho Social streamlines social media management. Analyze performance with custom reports and collaborate with team members.
This VoIP software enables high-quality voice and video calls, messaging, and file sharing.
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With its user-friendly interface and extensive compatibility with popular platforms, ZoiPer is an ideal solution for businesses seeking an efficient and cost-effective communication tool. Its advanced features, such as call recording and auto-answer, make it a reliable and flexible choice for remote teams.
Conduct seamless video conferences with screen sharing, virtual backgrounds and recording options.
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Zoom Cloud Meetings offers a reliable platform for web conferencing with features such as breakout rooms, chat options, and the ability to join meetings from any device. With enhanced security measures such as waiting rooms and password protection, Zoom ensures a safe and efficient meeting experience.
Conduct virtual meetings with ease using this video conferencing software. Share screens, record sessions, and chat with participants.
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With this software, you can host meetings with up to 1000 participants, making it perfect for large teams. It also offers virtual backgrounds, breakout rooms, and the ability to join meetings from any device.
Communication solutions are multiplying to accompany you in your communication plan. Communication actions can be very expensive and that is why they must be optimized so that they can achieve their intended purpose. We recommend that you rely on the communication tools at your disposal in order to succeed in your communication strategy.
What is corporate communication?
Corporate communication can be internal or external.
External communication: This is the message you will convey to your customers, prospects and competing companies. It is essential to develop a coherent communication policy. Carry a positive image that matches the spirit of your business and the products or services you offer.
Internal communication: This is the communication that is put in place at the heart of your business. It encompasses the possibility of conveying the message quickly, under the best conditions, but also the most optimal way to exploit it. The means of communication must be chosen with great care. It will also affect the atmosphere between you and your employees.
What are the communication tools at your disposal?
To build a solid communication plan, use the features of the available communication tools:
Messaging and instant messaging: Send emails for asynchronous communication or chat with your collaborators or prospects via instant messaging for synchronous communication.
Online video conferencing: Imagine your meetings differently by using video to converse with your customers or collaborators who are distant or can not move. Do not waste time on the move and favor a stronger link with regular video conferencing.
Social network management software: Control your publications and make statistics to estimate the impact of your marketing strategy.
The dematerialization of your documents: Transfer files to your employees in one click and make a quick search to consult a file filed by another person.
Desktop publishing: Print your flyers, posters or commercial documents in an automated way by printing your scanned files and in large volumes.
Creating and Sending Mail: Automate recurring tasks like reminder emails with software that connects you to a print and distribution center.
SEO software: It helps you boost the consultation of your publications on your website by selecting keywords and SEO techniques to optimize them. Thus your website appears quickly in search engine research by changing the editorial quality of your content.
VoIP (VoIP over IP): Communicate through your company's Internet network and operate a dematerialized switchboard!
And why are communication tools an asset for your company?
Institutional communication is a real challenge for the development of your business and is part of your marketing strategy.
The advantages of these communication tools are:
Quick access to all your emails online or offline
Easy sharing of information with all your employees
Optimization of communication objectives
The possibility of sharing a mailbox or a folder on which you work in collaboration;
More efficient document management
Communication media more readily available;
Good information flow management within your company
Face the competition by being competitive and responsive;
Harmonization of your internal and external communication;
A gain in market share and a positive evolution of the image of your company.
Free or paid tools?
You will find software solutions and communication tools in free version, with licenses or in SaaS mode. Feel free to compare offers and test them because they are often associated with a free trial version.
But do not skimp on the investment of strong and powerful communication tools just to save money. The communication policy of your company is a strong lever for development and greatly influences the evolution of your company. It is also important to offer your employees the opportunity to work in good conditions, find information quickly and to view or exchange files without any obstacles.
Communication techniques will impact your reputation and the visual identity of your company. To develop a sophisticated communication strategy, choose the many communication tools that are available to you!