CRM software are sales and customer management software that centralize qualified business information to maximize the conversion of prospects into customers and build customer loyalty.
Streamline your customer interactions with powerful software that manages leads, sales, and service requests.
With our CRM software, you can easily track customer interactions, automate workflows, and get real-time insights to better serve your customers. Plus, our user-friendly interface makes it easy to customize and scale to your business needs.
Read our analysis about Nelis CRMTo Nelis CRM product page
Streamline your customer interactions with a top-rated CRM software. Track sales, automate tasks, and access customer data all in one place.
With this software, you can segment your audience, send targeted marketing campaigns, and manage customer support tickets. Enjoy real-time collaboration and data analysis to improve your business performance.
Read our analysis about DjabooBenefits of Djaboo
An impressive and modern user interface
A fully automated and intuitive management tool
Powerful and robust features
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Streamline your customer relationships with a top-rated CRM. Automate tasks, manage leads, and track performance with ease.
With this CRM, you can easily manage multiple sales pipelines, track customer interactions, and automate follow-up tasks. The software also offers advanced reporting and analytics to help you improve your sales process.
Read our analysis about Apptivo CRMTo Apptivo CRM product page
A leading CRM tool designed to streamline sales, marketing, and customer service processes.
Sales Hub stands out in the customer relationship management space by offering a comprehensive suite designed to enhance every aspect of the sales process. It integrates seamlessly with various platforms, providing users with advanced analytics, automated workflows, and a unified database for effective communication and decision-making. Its flexibility and ease of use make it a preferable choice for businesses aiming to improve their customer engagement and drive growth.
Read our analysis about Sales HubBenefits of Sales Hub
All-in-one Platform
Easy to Use
Support and Easy Implementation
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Comprehensive CRM software offering contact management, sales tracking, invoicing, and email marketing automation. Ideal for businesses aiming to streamline customer interactions and sales processes.
Firmao is a robust Customer Relationship Management (CRM) solution designed to optimise customer interactions and business operations. It provides features like contact management, detailed sales tracking, invoicing, and email marketing automation, making it an indispensable tool for companies seeking to enhance productivity and maximise sales efficiency. Suitable for small to medium-sized enterprises, Firmao helps in streamlining all customer-related processes seamlessly.
Read our analysis about FirmaoBenefits of Firmao
Easy organization and automation of the sales process
Quick issuance of documents such as invoices, offers, orders
Automation of the invoicing process along with payment control
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Manage customer interactions efficiently with this CRM software. Automate tasks, track sales, and streamline workflows.
With this software, you can easily organise customer data, create custom reports, and track customer interactions across multiple channels. Its automation features reduce manual tasks, while its integration with various other tools makes it a versatile solution for businesses of all sizes.
Read our analysis about InsightlyTo Insightly product page
Manage and streamline your customer interactions with this CRM software. Automate workflows, track leads, and analyse performance with ease.
With this software, you can customise dashboards and reports to gain insight into sales performance, customer behaviour, and team productivity. Collaborate on projects and manage customer accounts all in one place.
Read our analysis about SugarCRMTo SugarCRM product page
Manage customer interactions efficiently with this CRM software. Automate tasks, track leads, and improve communication with customers.
With this software, businesses can streamline their customer relationship management, allowing for more personalised interactions. The automation of tasks and tracking of leads frees up time for sales teams to focus on building relationships with customers. Improved communication tools ensure customers receive timely and relevant information.
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Streamline communication and sales with powerful CRM software. Manage leads, deals, and tasks with ease.
CentralStationCRM simplifies your sales process. Track email communications, prioritize tasks, and analyze customer data to improve your business.
Read our analysis about CentralStationCRMBenefits of CentralStationCRM
A friendly interface you can use without extensive training
An online solution you can access from anywhere
Deal and project management features
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Manage your customer relationships with ease using this cloud-based software. Track interactions, set reminders, and get real-time notifications.
With this CRM software, you can easily organise your contacts, view communication history, and collaborate with your team. It also offers customisable fields and integrations with popular tools.
Read our analysis about Capsule CRMTo Capsule CRM product page
Streamline your customer interactions with efficient organisation and real-time insights.
Our CRM software offers advanced automation, customisable pipelines, and detailed analytics to help you build strong relationships and drive growth.
Read our analysis about RelateIQTo RelateIQ product page
Streamline your customer relationships with powerful software designed to maximise your efficiency and communication.
With advanced tools for tracking interactions and automating outreach, this software offers a comprehensive solution for managing all aspects of your customer relationships. From lead generation to support, it puts you in control.
Read our analysis about CiviCRMTo CiviCRM product page
Streamline your customer interactions with a powerful CRM software. Manage leads, deals, and tasks all in one place.
Close more deals faster with Close CRM. Automate your sales process, track customer interactions, and collaborate with your team seamlessly. Get real-time insights into your sales pipeline and make data-driven decisions.
Read our analysis about Close CRMBenefits of Close CRM
Designed for salespeople
A multi-channel approach
Intuitive and powerful
To Close CRM product page
Boost your business with a comprehensive ERP software. Streamline your operations, track inventory, manage finances, and optimise workflows.
With an ERP software, you can manage your entire business in one place. Automate tasks, analyse data, and make informed decisions. Gain visibility across departments and improve collaboration. Stay on top of your game with an ERP solution.
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Streamline your donor management with our CRM software. Easily track donations, generate reports, and segment your audience for targeted outreach.
Donorfy simplifies your fundraising efforts by providing a user-friendly interface for managing donations, events, and campaigns. Our CRM software allows you to generate customised reports, automate communication, and gain insights into your audience's behaviour. With Donorfy, you can maximise your fundraising potential and focus on what really matters - your cause.
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Efficiently manage customer relationships with this CRM software. Streamline sales, marketing, and customer service with ease.
With INES CRM by Efficy, your team can track leads, manage deals, and automate workflows. Benefit from advanced reporting and analysis tools to gain valuable insights and improve decision-making.
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Streamline your customer interactions with powerful CRM software. Automate tasks, manage leads, and track customer data all in one place.
EspoCRM offers a user-friendly interface with customizable dashboards and reports. With features like email integration and mobile access, you can stay connected and organized on the go. Plus, easily collaborate with team members and improve customer satisfaction with efficient workflows.
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Customer Relationship Management or CRM software is an IT tool that is used by marketing and sales departments to centralise customer and prospect information to maximise business revenue. With CRM software, you can manage:
Acquisition: Identification of potential buyers (leads) imported into the CRM system
By gaining insights on customer behavior and purchasing patterns, you will be able to offer customers with a relevant solution that addresses their needs. The relevance of marketing and sales actions makes it possible to direct efforts where it is really necessary and thus to maximise conversion rates (conversion from prospect to customer) as well as retention rates (customer renewal).
Here are 6 reasons why you need CRM software:
The main features of CRM software include:
CRM software is the most diverse type of customer management software, which explains the hyper choice in this market. CRM software range from advanced contact managers (xRM) to commercial ERPs (such as Everwin or Divalto).
The following advanced CRM features and services are becoming more and more present in CRM software:
CRM applications will be supported in the next 5 years by BigData, Business Intelligence and the exploitation of public data on the Internet:
The CRM market is made up of 50% SaaS CRM offers (CRM in the cloud, unlike on-premise CRM).
Finally, the 10 largest CRM software publishers account for 60% of the market. The remaining 40% is made up of about a hundred solutions such as E-deal, Zoho, Efficy, Infocob. Among the market giants are Salesforce, SAP, Oracle, Microsoft Dynamics CRM, IBM, NetSuite and Sage CRM.
Moreover, most solutions offer free trials or demos to test the functionalities of CRM Marketing software.
With our guides on customer relationship management (CRM), discover how to automate sales and marketing actions to support business development and customer relationship quality (improving customer experience, customer journey, loyalty and customer satisfaction).
Choosing the ideal CRM software can be complex because it depends on the current context of a company, but also on its evolution. Moreover, it impacts many departments such as Management, Marketing, Sales, Communication, Support, etc. It is therefore essential to make a list of required features with all stakeholders in the CRM project before selecting a CRM tool.
Then, it is important to study the necessary functional scope: prospecting, marketing campaign management, customer support. There are hundreds of CRM software on the market that do either everything or part of the customer relationship.
Finally, price plays a key role in selecting the ideal CRM software for a company. You can now find CRM software with monthly subscriptions per user. This usually costs around 30 €/month/user which, multiplied by the number of employees concerned, can represent a very significant cost.
These include: Sellsy, Eudonet, Ines CRM, Salezeo, GRC Contact, Microsoft Dynamics CRM, MyFeelBack, Koban, Nelis, Salesforce CRM : Sales Cloud, Teamleader, EGGcrm, TigerPro CRM, Magic Business, Incwo, Pipedrive, Smartplace, Vtiger CRM, Zoho CRM, Sage CRM, Everwin CXM, Simple CRM, You don't need a crm, E-Deal CRM
A CRM software is designed to track and manage interactions with customers, providing a centralised database of customer information. It allows businesses to manage leads, sales, customer service and marketing campaigns all in one place.
Look for features such as lead and sales management, contact management, automation, reporting and analytics, mobile access, and integration with other software tools. Customisable dashboards and workflows, and the ability to add third-party integrations to your CRM software can also be useful.
CRM software can increase sales, improve customer satisfaction, streamline business processes, and provide valuable insights into customer behaviour and needs. It can also help businesses to build and maintain strong relationships with customers, which can lead to increased loyalty and repeat business.
Some of the best CRM software options in the UK market include Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics 365, and Pipedrive. Each has its own strengths and weaknesses and may be more suitable for different businesses depending on their needs.
Some of the best free CRM software options include HubSpot CRM, Zoho CRM Free Edition, Bitrix24, and Insightly. These free options may have limited features compared to paid versions or may have restrictions on the number of users, contacts or data storage.
