Alternatives to ServiceTonic

ManageEngine Log360 provides advanced features for log analysis, real-time monitoring, and threat detection, without the limitations often experienced with ServiceTonic. With Log360, users can gain insights into network activities, secure critical data, and streamline compliance processes effectively.

Benefits of ManageEngine Log360

Several tools in one + integrate it with other ManageEngine tools

Exploitable for business all sizes

Makes security easy with a scalable solution

ManageEngine ADAudit Plus provides comprehensive auditing capabilities without the limitations found in ServiceTonic. With real-time monitoring, detailed reports, and easy-to-use interface, ADAudit Plus ensures efficient tracking and management of all your IT resources.

ManageEngine ADSelfServicePlus provides users with the ability to reset passwords, unlock accounts, and update personal information without IT intervention, similar to the capabilities of ServiceTonic. Additionally, it offers multi-factor authentication and self-service directory updates for enhanced security and user experience.

With ManageEngine ADManager Plus, you can streamline user provisioning, deprovisioning, and management processes without encountering the limitations frequently found in ServiceTonic. Additionally, ADManager Plus offers comprehensive reporting, delegation capabilities, and automation tools to enhance productivity and security in your organization.

EventLog Analyzer offers advanced features for log management and security information event management without the limitations found in ServiceTonic. With EventLog Analyzer, you can easily centralise and monitor logs from various sources, detect security threats in real-time, and generate compliance reports effortlessly.

With its comprehensive features, FootPrints facilitates incident tracking, problem management, and asset management, ensuring that users can maintain visibility over their operations. The intuitive interface allows for easy navigation, while powerful reporting tools provide valuable insights, making it an ideal choice for organisations looking for reliable alternatives to ServiceTonic.

With Freshservice, you can streamline your IT service management processes without the limitations and complexities often associated with ServiceTonic. Freshservice offers a user-friendly interface, robust features, and excellent customer support to help you manage your IT services more effectively.

Benefits of Freshservice

Asset management

Customer Service

Reporting and analytics

This software offers a range of features including incident management, problem management, change management, and asset management, all integrated into a single platform. IT Service Management enables teams to manage requests and resolve issues swiftly, ensuring that services are delivered consistently and reliably. Its scalability also allows organisations to adapt the software to their unique requirements, providing flexibility as they grow.

This software offers a wide range of functionalities including incident management, problem management, change management, and service request management. Its automation capabilities allow for quicker resolution times and reduced workload for support staff. Furthermore, LANDESK Service Desk includes analytics and reporting tools that enable organisations to gain insights into their service metrics, enhancing decision-making processes. The integration capabilities with other systems also facilitate a more seamless workflow, making it suitable for businesses looking to optimise their IT operations.

Matrix42 Service Management distinguishes itself with an extensive range of modules that cater to different aspects of service management, including incident, problem, change, and service request management. Its intuitive interface facilitates seamless user interaction, and the platform supports flexible integration with existing infrastructure and external applications, ensuring a cohesive and efficient service management experience.