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Maqsam : Enhance Your Communication with Innovative Call Centre Solutions

Maqsam : Enhance Your Communication with Innovative Call Centre Solutions

Maqsam : Enhance Your Communication with Innovative Call Centre Solutions

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4.5
Based on 44 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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Maqsam: in summary

Maqsam is a cutting-edge communication platform designed for small to medium-sized businesses seeking efficient call centre solutions. Streamlining customer interactions, it offers robust features like real-time analytics, easy setup, and unparalleled call quality, setting you ahead of the competition.

What are the main features of Maqsam?

Seamless Setup and Integration

Maqsam ensures a hassle-free initiation for businesses, minimizing downtime and enhancing productivity. This feature allows for easy integration with existing systems and channels, ensuring immediate start.

  • Quick onboarding process with user-friendly interface
  • Compatibility with multiple CRM systems
  • Instant activation without requiring hardware installations

Real-Time Analytics and Reporting

Make informed decisions with Maqsam's advanced analytics capabilities. Track performance intuitively and gain insights that drive strategy using comprehensive data.

  • Customisable dashboards displaying key metrics
  • Detailed call logs and agent performance tracking
  • Ability to export reports for in-depth analysis

Superior Call Quality and Reliability

Deliver exceptional customer service with Maqsam's high call quality. The platform ensures clear and uninterrupted communication, critical for effective customer support.

  • High-definition voice calls with minimal latency
  • Reliable connection reducing call drops
  • Consistent performance across various regions

Maqsam: its rates

standard

Rate

On demand

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Pricing on request

This Contact Center software streamlines communication with customers via multiple channels and offers real-time analytics for better decision-making.

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With Netelip, businesses can manage customer interactions through voice, email, chat, and social media, all in one platform. The software provides detailed reports and analysis on key metrics such as response times, customer satisfaction rates, and agent performance, allowing businesses to make data-driven decisions for improved customer experience.

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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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GoContact provides a comprehensive suite of tools designed to enhance customer service operations. With features such as advanced call routing, agents can efficiently manage incoming calls, ensuring customers reach the right departments quickly. Real-time analytics empower supervisors to monitor performance and make data-driven decisions, while multi-channel communication supports varied interactions across voice, email, chat, and social media platforms. This integration leads to improved overall customer satisfaction.

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OKI-TOKI: Call Center Software

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Advanced call routing, real-time analytics, and multi-channel support enhance customer experience and operational efficiency.

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OKI-TOKI: Call Center Software offers advanced call routing capabilities to ensure customers reach the right agent quickly. Real-time analytics provide valuable insights into performance metrics, enabling better decision-making. With robust multi-channel support, users can manage interactions across various platforms seamlessly, improving overall customer engagement and satisfaction. The software is designed to streamline operations, enhance team collaboration, and ultimately boost productivity in contact centre environments.

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Customer reviews about Maqsam

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4.5
Based on 44 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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