Maqsam is a cutting-edge communication platform designed for small to medium-sized businesses seeking efficient call centre solutions. Streamlining customer interactions, it offers robust features like real-time analytics, easy setup, and unparalleled call quality, setting you ahead of the competition.

What are the main features of Maqsam?

Seamless Setup and Integration

Maqsam ensures a hassle-free initiation for businesses, minimizing downtime and enhancing productivity. This feature allows for easy integration with existing systems and channels, ensuring immediate start.

• Quick onboarding process with user-friendly interface
• Compatibility with multiple CRM systems
• Instant activation without requiring hardware installations

Real-Time Analytics and Reporting

Make informed decisions with Maqsam's advanced analytics capabilities. Track performance intuitively and gain insights that drive strategy using comprehensive data.

• Customisable dashboards displaying key metrics
• Detailed call logs and agent performance tracking
• Ability to export reports for in-depth analysis

Superior Call Quality and Reliability

Deliver exceptional customer service with Maqsam's high call quality. The platform ensures clear and uninterrupted communication, critical for effective customer support.

• High-definition voice calls with minimal latency
• Reliable connection reducing call drops
• Consistent performance across various regions