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Communication software is designed to facilitate the sharing of information between employees or with external individuals: chat, voice calls, videoconferencing, screen sharing, social networks and much more.
Conduct virtual meetings with ease. HD video and audio quality, screen sharing, and chat features make remote collaboration effortless.
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With Webex, you can host meetings with up to 1000 participants and record sessions for later use. The software also integrates with popular productivity tools like Microsoft Teams, Slack, and Google Drive.
The web conferencing software offers screen sharing, video conferencing, and virtual whiteboards.
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With Confr, users can easily collaborate with team members remotely and share files, making it a great tool for remote teams. Its intuitive interface and HD video quality make it a reliable choice for virtual meetings.
Enhance customer engagement with AI-powered chatbots that provide instant support and personalised recommendations.
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Conversity's chat and chatbot software utilises natural language processing to understand customer queries and offer tailored responses. Its easy-to-use interface allows for quick setup and customisation, making it a valuable tool for businesses looking to improve customer satisfaction.
Create stunning videos with ease using this top-rated video editing software. Enjoy a wide range of features for adding effects, text, music and more.
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Whether you're a professional or a beginner, this software offers intuitive tools for creating high-quality videos. With its user-friendly interface, you can easily cut, trim, and merge clips, adjust colours and add transitions. The software also provides access to a vast library of stock footage and music to help you create engaging videos in no time.
Boost your productivity with this web conferencing software that allows you to share your screen and collaborate in real-time.
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With this software, you can easily schedule meetings, record sessions for later viewing, and invite participants with a simple link. The intuitive interface and reliable connection make it ideal for remote teams and client presentations.
Boost your telephony experience with this comprehensive software. Streamline your customer interactions and increase productivity.
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The software's advanced features include automatic call logging, screen popping, and click-to-dial functions. It integrates seamlessly with your existing CRM system, providing real-time data to help you make informed decisions.
Boost your customer engagement with our Chat and Chatbot software. Automate responses, gather data and improve your customer service.
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Our software allows you to create custom chatbots that can handle various customer queries. You can also track customer interactions and use the data to improve your business processes. Our solution is perfect for businesses looking to streamline their customer service and increase customer satisfaction.
Streamline your team's communication with our Internal Communication software. Manage messaging, file sharing, and task delegation in one platform.
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No more scattered communication across multiple channels. With our software, you can easily create group chats, share files, and assign tasks to team members. Stay organized and efficient with Internal Communication.
Streamline your email campaigns with this top email tool. Automate your mailing lists, create custom templates, and track engagement all in one place.
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With this email tool, you can easily manage your mailing lists and create custom templates to match your brand. Plus, track engagement with detailed analytics and automate your campaigns for efficient outreach. Perfect for businesses of all sizes.
VoIP software that streamlines customer communication with multiple channels and integrations.
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Dixa allows businesses to handle customer inquiries through phone, email, chat, and messaging in one platform. It also integrates with popular CRM tools and offers real-time performance analytics.
Boost your customer engagement with an instant messaging software that integrates seamlessly with your website, social media, and email.
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Drift's instant messaging software allows you to engage with your customers in real-time, providing them with personalized conversations and support. With its AI-powered chatbot, you can automate responses, qualify leads and schedule meetings, freeing up your team's time for more complex tasks.
Record and store all your business calls with ease using this software.
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This call recording software allows you to access and playback your calls anytime, anywhere. It also offers advanced search and transcription features, making it easy to find specific conversations and extract valuable insights. Additionally, it integrates seamlessly with popular communication platforms for a hassle-free experience.
Streamline your email communication with powerful automation tools that save you time and effort.
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Our email software offers advanced features such as customisable templates, autoresponders and segmentation options for targeted campaigns. Say goodbye to tedious manual processes and hello to efficient workflows!
Streamline your social media management with our cloud-based software. Schedule posts, track performance, and engage with your audience all in one place.
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With our social media management software, you can easily plan and publish content across multiple platforms, including Facebook, Twitter, and Instagram. Analyze your performance with detailed reports and seamlessly collaborate with team members. Save time and improve your social media presence today.
Streamline publishing tasks with powerful software designed to manage content and simplify workflows.
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The software's intuitive interface and comprehensive features allow users to effortlessly manage digital assets, track usage statistics, and streamline e-resource management. Its powerful tools simplify and automate workflows, saving time and increasing productivity.
Revolutionise your workflow with cutting-edge voice recognition technology. Improve efficiency and accuracy with eCareNotes Speech Recognition.
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"Designed specifically for healthcare professionals, this software allows hands-free dictation and transcription, reducing the risk of errors and increasing productivity. With its advanced algorithms, eCareNotes Speech Recognition adapts to your voice and learns as you use it, ensuring accurate and fast recognition.
Streamline your social media management with this software. Schedule posts, track analytics and engage with your audience all in one place.
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Save time and boost your social media presence with this powerful software. Its user-friendly interface allows you to schedule posts across multiple platforms, monitor engagement and track analytics. Plus, with the ability to collaborate with team members, managing your social media has never been easier.
Streamline your social media management with an all-in-one tool. Schedule, publish and analyse content across multiple platforms.
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With this software, you can easily manage your social media presence. Plan your content ahead of time, collaborate with your team and track your performance with detailed analytics. Say goodbye to manual posting and hello to effortless social media management.
Streamline your email management with this powerful software. Organize your inbox, collaborate with your team, and automate your workflows for increased productivity.
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With this software, you can easily manage multiple inboxes, assign tasks to team members, and set up rules for automated actions. Plus, the intuitive interface makes it easy to use for anyone on your team.
Enhance customer experience with real-time messaging, chatbots, and co-browsing.
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Improve customer satisfaction and sales by offering instant support through eGain Super Chat. Its AI-powered chatbots and co-browsing features provide real-time solutions, reducing response time and increasing engagement.
Communication solutions are multiplying to accompany you in your communication plan. Communication actions can be very expensive and that is why they must be optimized so that they can achieve their intended purpose. We recommend that you rely on the communication tools at your disposal in order to succeed in your communication strategy.
What is corporate communication?
Corporate communication can be internal or external.
External communication: This is the message you will convey to your customers, prospects and competing companies. It is essential to develop a coherent communication policy. Carry a positive image that matches the spirit of your business and the products or services you offer.
Internal communication: This is the communication that is put in place at the heart of your business. It encompasses the possibility of conveying the message quickly, under the best conditions, but also the most optimal way to exploit it. The means of communication must be chosen with great care. It will also affect the atmosphere between you and your employees.
What are the communication tools at your disposal?
To build a solid communication plan, use the features of the available communication tools:
Messaging and instant messaging: Send emails for asynchronous communication or chat with your collaborators or prospects via instant messaging for synchronous communication.
Online video conferencing: Imagine your meetings differently by using video to converse with your customers or collaborators who are distant or can not move. Do not waste time on the move and favor a stronger link with regular video conferencing.
Social network management software: Control your publications and make statistics to estimate the impact of your marketing strategy.
The dematerialization of your documents: Transfer files to your employees in one click and make a quick search to consult a file filed by another person.
Desktop publishing: Print your flyers, posters or commercial documents in an automated way by printing your scanned files and in large volumes.
Creating and Sending Mail: Automate recurring tasks like reminder emails with software that connects you to a print and distribution center.
SEO software: It helps you boost the consultation of your publications on your website by selecting keywords and SEO techniques to optimize them. Thus your website appears quickly in search engine research by changing the editorial quality of your content.
VoIP (VoIP over IP): Communicate through your company's Internet network and operate a dematerialized switchboard!
And why are communication tools an asset for your company?
Institutional communication is a real challenge for the development of your business and is part of your marketing strategy.
The advantages of these communication tools are:
Quick access to all your emails online or offline
Easy sharing of information with all your employees
Optimization of communication objectives
The possibility of sharing a mailbox or a folder on which you work in collaboration;
More efficient document management
Communication media more readily available;
Good information flow management within your company
Face the competition by being competitive and responsive;
Harmonization of your internal and external communication;
A gain in market share and a positive evolution of the image of your company.
Free or paid tools?
You will find software solutions and communication tools in free version, with licenses or in SaaS mode. Feel free to compare offers and test them because they are often associated with a free trial version.
But do not skimp on the investment of strong and powerful communication tools just to save money. The communication policy of your company is a strong lever for development and greatly influences the evolution of your company. It is also important to offer your employees the opportunity to work in good conditions, find information quickly and to view or exchange files without any obstacles.
Communication techniques will impact your reputation and the visual identity of your company. To develop a sophisticated communication strategy, choose the many communication tools that are available to you!