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Communication software is designed to facilitate the sharing of information between employees or with external individuals: chat, voice calls, videoconferencing, screen sharing, social networks and much more.
Conduct web meetings and video conferences with ease using this web conferencing software.
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Share your screen, record sessions, and collaborate in real-time with participants from anywhere in the world. Perfect for remote teams and online education.
Record and manage your calls with ease using this software. Stay compliant with regulations and improve customer service with call analytics.
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This call recording software provides a secure and user-friendly way to record and store calls. With advanced analytics, you can gain insights into customer behaviour and improve your business processes. Ensure compliance with regulations and maintain a high level of customer service with INVOX.
Streamline your courier operations with this SaaS software. Manage orders, track deliveries and generate reports with ease.
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Say goodbye to manual processes and hello to efficiency. This software's intuitive interface allows you to manage orders, assign drivers and track deliveries in real-time. Generate insightful reports to help you make data-driven decisions and improve your courier operations.
Boost communication with advanced telephony features. Make and receive calls, send SMS and record conversations with ease.
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JustCall offers a powerful telephony solution with features such as call routing, IVR, and voicemail transcription. It integrates with popular CRMs, allowing users to make calls and send SMS directly from their CRM. The software also offers call monitoring and analytics for businesses to improve their customer service.
Streamline your email management with advanced automation and routing tools. Improve your response time and customer satisfaction.
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With KANA Email Management, you can easily prioritise and categorise emails, track responses and automate follow-ups. The software also offers real-time monitoring and reporting to help you optimise your team's performance.
Boost your email productivity with this powerful email tool that streamlines your inbox and enhances your communication.
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With advanced features such as email tracking, email scheduling, and email templates, this software helps you stay on top of your inbox and focus on what matters most. Its intuitive interface and customisable settings make it easy to use and adapt to your needs, saving you time and reducing email-related stress.
Streamline your calls with powerful VoIP software. Automate dialing, logging, and recording to save time and boost productivity.
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With Kixie PowerCall, you can integrate seamlessly with your CRM and gain access to advanced analytics. Enjoy features like local presence dialing, call coaching, and more to improve your sales team's performance.
Connect with anyone, anywhere through seamless video communication with this software. Share your screen, collaborate on projects, and stay connected with ease.
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With this software, you can easily set up video conferences with up to 50 participants, making it perfect for remote teams or large presentations. Additionally, the software offers instant messaging and file sharing capabilities, allowing for seamless collaboration.
Boost communication with AI-powered chatbot & live chat. Automate customer service, sales & lead generation.
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LinkedChat's chat and chatbot software provides a seamless communication experience for businesses. Its AI-powered chatbot automates customer service, sales and lead generation, while the live chat feature enables real-time interactions with customers. This boosts customer satisfaction and helps businesses save time and resources.
Streamline video management with advanced tools for organisation, editing, and sharing.
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LIVE+ offers a user-friendly interface to manage video content, including customisable metadata, automated workflows, and secure access controls for sharing and collaboration. Its powerful editing tools allow for easy trimming, cropping, and captioning, while its analytics provide valuable insights into video performance.
Boost your call centre productivity with a predictive dialer software. Automate your workflow and increase your agents' efficiency.
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With predictive dialer software, you can streamline your call centre operations by automating the dialing process, filtering out answering machines and busy signals, and connecting agents only to live calls. This maximizes the number of calls made and increases the efficiency of your agents.
Effortlessly edit, enhance and customise your videos with our user-friendly software.
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With an intuitive interface, Splitshire allows you to add text, music and effects to your videos, as well as adjust colours, brightness and contrast. Export your finished product in various formats to share on social media or your website.
Record and manage all your calls with ease using this software. Boost productivity and compliance with automated call recording and storage.
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With this software, you can easily search and retrieve recordings, tag calls for easy categorisation, and create custom reports. Plus, it integrates with popular CRMs for seamless call tracking and analysis.
Streamline your telephony operations with Lynx. Enjoy easy-to-use features for efficient communication and increased productivity.
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Lynx offers a comprehensive telephony solution for businesses of all sizes. With features such as call routing, voicemail transcription, and call recording, you can ensure seamless communication with your clients and team members. The platform also integrates with your existing CRM systems and provides detailed analytics for performance tracking.
Automate your legal documents and streamline your workflow with this email tool software.
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LegalBox simplifies document management by allowing you to create, store, and share legal documents online. Say goodbye to manual document creation and focus on your core business.
Secure your emails with end-to-end encryption and two-factor authentication. Protect your privacy with Mailfence's secure email tool.
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Mailfence Secure Email offers a range of features to keep your communication private and secure. With end-to-end encryption, two-factor authentication, and digital signatures, you can be sure that only the intended recipient can read your messages.
Record and store all your phone calls with ease using this call recording software.
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With this software, you can easily manage and retrieve your recorded calls, monitor call quality, and ensure regulatory compliance. It also offers advanced search and playback features, as well as integration with other business tools.
Increase sales productivity with our predictive dialer software. Automate outbound calls and maximise agent talk time.
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Maximise Cloud Contact Center's predictive dialer software uses algorithms to predict when agents will be available and automatically dials numbers. This ensures agents are always on the phone and maximises talk time. The software also allows for customisable call prioritisation and real-time reporting, increasing sales productivity and efficiency.
Conduct seamless web conferences with advanced video and audio features using this web conferencing software.
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The software offers screen sharing, whiteboarding, and recording options, making it perfect for remote teams, virtual classrooms, and online seminars. Its user-friendly interface and compatibility with various devices make it a go-to solution for online collaboration.
This Social Media Management software offers real-time monitoring, analytics and reporting to track brand mentions, competitor activities and industry trends.
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With Meltwater Monitor, you can easily customise your dashboard to view relevant data and insights, engage with your audience and manage social media campaigns across various platforms. The software also provides sentiment analysis and influencer identification to help you make data-driven decisions.
Communication solutions are multiplying to accompany you in your communication plan. Communication actions can be very expensive and that is why they must be optimized so that they can achieve their intended purpose. We recommend that you rely on the communication tools at your disposal in order to succeed in your communication strategy.
What is corporate communication?
Corporate communication can be internal or external.
External communication: This is the message you will convey to your customers, prospects and competing companies. It is essential to develop a coherent communication policy. Carry a positive image that matches the spirit of your business and the products or services you offer.
Internal communication: This is the communication that is put in place at the heart of your business. It encompasses the possibility of conveying the message quickly, under the best conditions, but also the most optimal way to exploit it. The means of communication must be chosen with great care. It will also affect the atmosphere between you and your employees.
What are the communication tools at your disposal?
To build a solid communication plan, use the features of the available communication tools:
Messaging and instant messaging: Send emails for asynchronous communication or chat with your collaborators or prospects via instant messaging for synchronous communication.
Online video conferencing: Imagine your meetings differently by using video to converse with your customers or collaborators who are distant or can not move. Do not waste time on the move and favor a stronger link with regular video conferencing.
Social network management software: Control your publications and make statistics to estimate the impact of your marketing strategy.
The dematerialization of your documents: Transfer files to your employees in one click and make a quick search to consult a file filed by another person.
Desktop publishing: Print your flyers, posters or commercial documents in an automated way by printing your scanned files and in large volumes.
Creating and Sending Mail: Automate recurring tasks like reminder emails with software that connects you to a print and distribution center.
SEO software: It helps you boost the consultation of your publications on your website by selecting keywords and SEO techniques to optimize them. Thus your website appears quickly in search engine research by changing the editorial quality of your content.
VoIP (VoIP over IP): Communicate through your company's Internet network and operate a dematerialized switchboard!
And why are communication tools an asset for your company?
Institutional communication is a real challenge for the development of your business and is part of your marketing strategy.
The advantages of these communication tools are:
Quick access to all your emails online or offline
Easy sharing of information with all your employees
Optimization of communication objectives
The possibility of sharing a mailbox or a folder on which you work in collaboration;
More efficient document management
Communication media more readily available;
Good information flow management within your company
Face the competition by being competitive and responsive;
Harmonization of your internal and external communication;
A gain in market share and a positive evolution of the image of your company.
Free or paid tools?
You will find software solutions and communication tools in free version, with licenses or in SaaS mode. Feel free to compare offers and test them because they are often associated with a free trial version.
But do not skimp on the investment of strong and powerful communication tools just to save money. The communication policy of your company is a strong lever for development and greatly influences the evolution of your company. It is also important to offer your employees the opportunity to work in good conditions, find information quickly and to view or exchange files without any obstacles.
Communication techniques will impact your reputation and the visual identity of your company. To develop a sophisticated communication strategy, choose the many communication tools that are available to you!